| msg257017 - (view) |
Author: Ned Batchelder (nedbat) *  |
Date: 2015-12-26 03:27 |
| I tried to install 3.5.1 32-bit into a fresh virtualbox image from https://dev.windows.com/en-us/microsoft-edge/tools/vms/mac/ (IE 10 on Win 7), and got this error message. When I try to run Python with "py -3", it will not run, it only shows: --------------------------- python.exe - System Error --------------------------- The program can't start because api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer. Try reinstalling the program to fix this problem. --------------------------- OK --------------------------- I tried repairing the installation (with the control panel), which did not help. I've attached the log files created by the installer. |
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| msg257019 - (view) |
Author: Eryk Sun (eryksun) * |
Date: 2015-12-26 07:37 |
| The main log file reports that installing the CRT exited with the code ERROR_INSTALL_ALREADY_RUNNING (0x652): Another installation is already in progress. Complete that installation before proceeding with this install. You may need to completely reinstall to have it retry installing the CRT update. |
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| msg257031 - (view) |
Author: Ned Batchelder (nedbat) * |
Date: 2015-12-26 13:07 |
| This was my second attempt, and there is no other installation running. |
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| msg257035 - (view) |
Author: Ned Batchelder (nedbat) * |
Date: 2015-12-26 14:20 |
| This is in a virtualbox. I have my host OS files mapped in the guest Windows OS to drive N:. When I try to install by running N:\Downloads\python-3.5.1.exe, it fails with the error shown above. When I copy the file to the C: drive, it succeeds! ? |
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| msg257041 - (view) |
Author: Eryk Sun (eryksun) * |
Date: 2015-12-26 17:16 |
| Packages are installed from the ProgramData folder on the system volume. For example, the log shows the CRT update executed as follows: "C:\Windows\system32\wusa.exe" "C:\ProgramData\Package Cache\ D4036846864773E3D647F421DFE7F6CA536E307B\ Windows6.1-KB2999226-x86.msu" /quiet /norestart Is it installing from the same ProgramData directory when it succeeds? |
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| msg257068 - (view) |
Author: Ned Batchelder (nedbat) * |
Date: 2015-12-27 10:34 |
| I'm attaching another bunch of logs. There seem to be two installations here, one of which succeeded. |
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| msg258412 - (view) |
Author: Steve Dower (steve.dower) *  |
Date: 2016-01-16 21:15 |
| Sorry for letting this slide for a while... Can you check (in Programs and Features, View Installed Updates) whether you have KB2999226 installed? If not, you can get it from https://support.microsoft.com/en-us/kb/2999226 In the first install, this component failed (hence the missing DLL error), and then in subsequent installs it wasn't re-run. I'm not sure exactly what happened here, but it's possible that the installation was deferred until the next reboot automatically. Being a Windows Update, we don't have much control over how these are managed and the operating system can basically do what it likes. |
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| msg258465 - (view) |
Author: Ned Batchelder (nedbat) * |
Date: 2016-01-17 12:27 |
| Steve, I do have that update installed. |
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| msg258471 - (view) |
Author: Steve Dower (steve.dower) * |
Date: 2016-01-17 14:32 |
| Is your installation working okay then? You seemed to imply that in an earlier message, but I just want to confirm before closing the issue. |
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