Genius Bar (original) (raw)
Genius Bar – wsparcie techniczne produktów Apple znajdujące się w sklepach Apple Store, którego celem jest oferowanie pomocy i wsparcia dla produktów tej firmy.
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| dbo:abstract | The Genius Bar is a technical support service provided by Apple Inc. inside Apple Stores to support the use of its products and services. The locations provide concierge-style, face-to-face support for customers from "Geniuses" who are specially trained and certified by Apple, with multiple levels of certification depending on the products serviced. Many of the services are provided for free, regardless of the product's warranty status. For problems that require repairs to hardware, most of the work can be completed on-site, while customers wait. The Genius Bar at Apple Stores offers same-day service for both OLED/LCD screen and lithium-ion battery replacement. If the in-house technician needs to send the affected device to an Apple Repair Center, most repaired or replaced iPhones will be returned or ready for pickup in approximately 3 business days. Ron Johnson, the former senior vice president for retail, often referred to the Genius Bar as the "heart and soul" of the Apple Store. (en) Il Genius Bar è un servizio gratuito fornito da Apple Inc di assistenza per l'uso dei propri prodotti e servizi. È un centro di supporto tecnico collocato all'interno dei negozi Apple, con lo scopo di fornire supporto in stile concierge ai clienti Apple. Ron Johnson, l'ex vicepresidente senior per la vendita al dettaglio, ha spesso definito il Genius Bar come "il cuore e l'anima dei nostri negozi". I consulenti, chiamati "Genius", sono appositamente formati e certificati con più livelli di certificazione a seconda dei prodotti serviti. Il loro ruolo è aiutare i clienti con hardware, software e servizi Apple. Dopo un appuntamento al Genius Bar, la maggior parte delle riparazioni hardware può essere eseguita in loco, mentre riparazioni più lunghe possono anche essere spedite ai centri di riparazione, a seconda dei tempi di consegna previsti. (it) Genius Bar – wsparcie techniczne produktów Apple znajdujące się w sklepach Apple Store, którego celem jest oferowanie pomocy i wsparcia dla produktów tej firmy. (pl) O Genius Bar é uma estação localizada no interior de cada Apple Store, cujo objetivo consiste em oferecer ajuda e apoio aos produtos Apple. Ron Johnson, antigo Vice-Presidente de Varejo, já chegou a dizer que Genius Bar seria como o "coração e a alma das nossas lojas [lojas da Apple]". Mac Geniuses são especialmente treinados e certificados para trabalhar nos Genius Bar. Sua missão é ajudar os clientes com hardware Apple e software. Todas as reparações no interior da loja de produtos Apple são realizadas por Mac Geniuses. (pt) 天才吧（Genius Bar）是蘋果公司在Apple Store内提供的一项技术支持服务，用戶通過該服務可以更換硬體、電池以及其他軟體方面的支持。Apple Store會派人與客戶面對面交談，不過客戶要預約後才能前往門店。 (zh) Genius Bar — специальная секция в сети розничных магазинов Apple Store, отведённая для бесплатных консультаций и технической поддержки пользователей Mac, iPad, iPhone, Apple Watch, iPod или Apple TV. Все работы выполняются «гениями» (англ. genius) — специально подготовленными сотрудниками фирмы Apple. Первые Genius Bar открыты в 2001 году. Согласно исследованиям, проведённым в 2012 году NPD 9 из 10 владельцев устройств Apple собираются купить ещё одно устройство производства этой компании после визита в Genius BarАналогичный сервис в Microsoft Store называется Guru Bar. (ru) |
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| dbo:parentOrganisation | dbr:Apple_Inc. |
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| dbo:wikiPageExternalLink | https://www.apple.com/retail/geniusbar/ |
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| dbp:caption | The Genius Bar at the Apple Store SoHo, New York, in 2003 (en) |
| dbp:formation | 2001-05-19 (xsd:date) |
| dbp:name | Apple Genius Bar (en) |
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| rdfs:comment | Genius Bar – wsparcie techniczne produktów Apple znajdujące się w sklepach Apple Store, którego celem jest oferowanie pomocy i wsparcia dla produktów tej firmy. (pl) O Genius Bar é uma estação localizada no interior de cada Apple Store, cujo objetivo consiste em oferecer ajuda e apoio aos produtos Apple. Ron Johnson, antigo Vice-Presidente de Varejo, já chegou a dizer que Genius Bar seria como o "coração e a alma das nossas lojas [lojas da Apple]". Mac Geniuses são especialmente treinados e certificados para trabalhar nos Genius Bar. Sua missão é ajudar os clientes com hardware Apple e software. Todas as reparações no interior da loja de produtos Apple são realizadas por Mac Geniuses. (pt) 天才吧（Genius Bar）是蘋果公司在Apple Store内提供的一项技术支持服务，用戶通過該服務可以更換硬體、電池以及其他軟體方面的支持。Apple Store會派人與客戶面對面交談，不過客戶要預約後才能前往門店。 (zh) Genius Bar — специальная секция в сети розничных магазинов Apple Store, отведённая для бесплатных консультаций и технической поддержки пользователей Mac, iPad, iPhone, Apple Watch, iPod или Apple TV. Все работы выполняются «гениями» (англ. genius) — специально подготовленными сотрудниками фирмы Apple. Первые Genius Bar открыты в 2001 году. Согласно исследованиям, проведённым в 2012 году NPD 9 из 10 владельцев устройств Apple собираются купить ещё одно устройство производства этой компании после визита в Genius BarАналогичный сервис в Microsoft Store называется Guru Bar. (ru) The Genius Bar is a technical support service provided by Apple Inc. inside Apple Stores to support the use of its products and services. The locations provide concierge-style, face-to-face support for customers from "Geniuses" who are specially trained and certified by Apple, with multiple levels of certification depending on the products serviced. Many of the services are provided for free, regardless of the product's warranty status. For problems that require repairs to hardware, most of the work can be completed on-site, while customers wait. (en) Il Genius Bar è un servizio gratuito fornito da Apple Inc di assistenza per l'uso dei propri prodotti e servizi. È un centro di supporto tecnico collocato all'interno dei negozi Apple, con lo scopo di fornire supporto in stile concierge ai clienti Apple. Ron Johnson, l'ex vicepresidente senior per la vendita al dettaglio, ha spesso definito il Genius Bar come "il cuore e l'anima dei nostri negozi". I consulenti, chiamati "Genius", sono appositamente formati e certificati con più livelli di certificazione a seconda dei prodotti serviti. Il loro ruolo è aiutare i clienti con hardware, software e servizi Apple. Dopo un appuntamento al Genius Bar, la maggior parte delle riparazioni hardware può essere eseguita in loco, mentre riparazioni più lunghe possono anche essere spedite ai centri di rip (it) |
| rdfs:label | Genius Bar (en) Genius Bar (it) Genius Bar (pl) Genius Bar (pt) Genius Bar (ru) 天才吧 (zh) |
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| foaf:depiction | wiki-commons:Special:FilePath/Apple_Genius_Bar_Regentstreet_London.jpg wiki-commons:Special:FilePath/Genius_Bar,_SoHo_Apple_Store,_September_2003.jpg |
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| foaf:name | Apple Genius Bar (en) |
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