Silent call (original) (raw)

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dbo:abstract A silent call is a telephone call in which the calling party does not speak when the call is answered. Most such calls are generated by a cold call telemarketing operation's predictive dialer which makes many calls, and sometimes does not have an agent immediately available to handle an answered call; the called party hears silence ("dead air"), followed by the call being disconnected. This differs from a ghost call, which is not dialed intentionally, and is due to technical issues or pocket dialing. In the U.S., the Federal Trade Commission (FTC) uses the term "abandoned call" instead of silent call in its regulations applying to telemarketing. "Abandoned call" in non-FTC contexts may refer to a caller who hangs up when the call is not answered promptly. For more information on why the technology makes silent calls, see predictive dialer. (en) Tysta samtal är ett fenomen som uppstår på grund av teknik som används i telefonförsäljning. Telefonförsäljningsföretag använder sig av ett automatiserat uppringningssystem. Om någon svarar när systemet ringer upp, kopplas samtalet till en ledig säljare. Finns det inga lediga säljare lägger systemet istället på och ett tyst samtal har uppstått. (sv)
dbo:wikiPageExternalLink http://www.opsi.gov.uk/si/si2003/20032426.htm
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dbo:wikiPageWikiLink dbr:Caller_id dbr:Dead_air dbr:Industry_(economics) dbr:Internet_Protocol dbr:Predictive_dialer dbr:Consumer dbr:Communications_Act_2003 dbr:Telecommunications_device_for_the_deaf dbc:Silence dbr:Federal_Trade_Commission dbr:Teleprinter dbc:Telemarketing dbr:John_Hemming_(politician) dbr:Telemarketing dbr:Ping_(networking_utility) dbr:OFCOM dbr:Telephone_call dbr:Silence dbr:Direct_Marketing_Association_(UK) dbr:Pocket_dialing dbr:Ghost_call dbr:Cold_call
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dct:subject dbc:Silence dbc:Telemarketing
gold:hypernym dbr:Call
rdf:type dbo:Work
rdfs:comment Tysta samtal är ett fenomen som uppstår på grund av teknik som används i telefonförsäljning. Telefonförsäljningsföretag använder sig av ett automatiserat uppringningssystem. Om någon svarar när systemet ringer upp, kopplas samtalet till en ledig säljare. Finns det inga lediga säljare lägger systemet istället på och ett tyst samtal har uppstått. (sv) A silent call is a telephone call in which the calling party does not speak when the call is answered. Most such calls are generated by a cold call telemarketing operation's predictive dialer which makes many calls, and sometimes does not have an agent immediately available to handle an answered call; the called party hears silence ("dead air"), followed by the call being disconnected. This differs from a ghost call, which is not dialed intentionally, and is due to technical issues or pocket dialing. For more information on why the technology makes silent calls, see predictive dialer. (en)
rdfs:label Silent call (en) Tysta samtal (sv)
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