Voce (original) (raw)
Voce (Italian for voice) was a premium Mobile Virtual Network Operator (MVNO) using the AT&T GSM network sold by Neiman-Marcus and created by Japanese company Faith Communications. During the month of January 2008, ownership was transferred to SunCal Midwest. The service launched November 2005 and subsequently shut down February 1, 2008 with no official announcement, which caught most customers and some company executives completely by surprise. Voce was available in Arizona, California, Florida, Nevada, New Jersey, and New York.
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| dbo:abstract | Voce (Italian for voice) was a premium Mobile Virtual Network Operator (MVNO) using the AT&T GSM network sold by Neiman-Marcus and created by Japanese company Faith Communications. During the month of January 2008, ownership was transferred to SunCal Midwest. The service launched November 2005 and subsequently shut down February 1, 2008 with no official announcement, which caught most customers and some company executives completely by surprise. The MVNO targeted individuals who desired a mobile phone with unlimited calling, plus an included concierge service. The initiation fee was 500,witharecurring500, with a recurring 500,witharecurring200 monthly charge (excluding tax). Included was a free customized Voce handset with damage insurance, free trade-in replacements every twelve months, and free accessories, unlimited domestic calling and roaming, unlimited directory assistance, SMS, and WAP, personalized setup and training, and unlimited access to a concierge for travel assistance, technical support, and other services. The original plan was for a 1500signupfeeand1500 sign up fee and 1500signupfeeand500 monthly charge, but with new handsets every four months. Handsets available were the Motorola KRZR, Nokia E61i, Nokia N95, LG Prada, Nokia 8600 Luna, Sony Ericsson W880i. Voce was available in Arizona, California, Florida, Nevada, New Jersey, and New York. Controversy arose in January 2008, when many Voce clients were double billed on their last statements. Following this, on February 1, 2008, cell phone service was disconnected. Voce has never provided an official statement to its customers regarding the status of its network, but all company phone numbers are disconnected and Voce has now taken down their website. Following the elimination of cell phone service, many Voce customers complained to Neiman Marcus requesting refunds or store credit. Neiman Marcus did not issue any such credits, but referred existing customers to preferred vendors to replace their service. Most customers were referred to AT&T for cell phone service, and to Red Butler for concierge services. Company executives have reported being fired via text message, or simply having their phones turned off, confirming that the company abruptly went out of business. RCR Wireless News reports that, the former COO, Roy Kosuge, discovered that he'd been fired when his phone line was disconnected, he told the Los Angeles Times. (en) |
| dbo:dissolutionDate | 2008-02-01 (xsd:date) |
| dbo:fate | Defunct (en) |
| dbo:foundingYear | 2005-01-01 (xsd:gYear) |
| dbo:product | dbr:Mobile_phone |
| dbo:wikiPageExternalLink | http://www.redbutler.com/ http://www.voce.com http://www.voceclassaction.com |
| dbo:wikiPageID | 11460774 (xsd:integer) |
| dbo:wikiPageLength | 4113 (xsd:nonNegativeInteger) |
| dbo:wikiPageRevisionID | 1000361390 (xsd:integer) |
| dbo:wikiPageWikiLink | dbr:California dbr:Concierge dbr:Mobile_phone dbr:LG_Prada dbc:Defunct_mobile_phone_companies_of_the_United_States dbr:Wireless_Application_Protocol dbr:GSM dbr:AT&T_Mobility dbr:Florida dbr:Nokia_N95 dbr:Directory_assistance dbc:Mobile_virtual_network_operators dbr:Arizona dbc:Companies_established_in_2005 dbc:Companies_disestablished_in_2008 dbr:Nevada dbr:New_Jersey dbr:New_York_(state) dbr:Nokia_8600_Luna dbr:SMS dbr:Nokia_E61i dbr:Sony_Ericsson_W880i dbr:Mobile_Virtual_Network_Operator dbr:Motorola_KRZR dbr:Neiman-Marcus |
| dbp:defunct | 2008-02-01 (xsd:date) |
| dbp:fate | Defunct (en) |
| dbp:foundation | 2005 (xsd:integer) |
| dbp:industry | Telecommunications, Concierge Service (en) |
| dbp:name | Voce (en) |
| dbp:products | dbr:Mobile_phone |
| dbp:wikiPageUsesTemplate | dbt:Infobox_company dbt:Other_uses dbt:Reflist dbt:US_mobile_phone_companies dbt:US-telecom-company-stub |
| dct:subject | dbc:Defunct_mobile_phone_companies_of_the_United_States dbc:Mobile_virtual_network_operators dbc:Companies_established_in_2005 dbc:Companies_disestablished_in_2008 |
| gold:hypernym | dbr:Operator |
| rdf:type | owl:Thing dbo:Company schema:Organization dul:Agent dul:SocialPerson dbo:Agent wikidata:Q24229398 wikidata:Q43229 wikidata:Q4830453 yago:WikicatCompaniesDisestablishedIn2008 yago:WikicatCompaniesEstablishedIn2005 yago:Abstraction100002137 yago:Company108058098 yago:Group100031264 yago:Institution108053576 yago:Organization108008335 yago:YagoLegalActor yago:YagoLegalActorGeo yago:YagoPermanentlyLocatedEntity dbo:Organisation yago:Service108186047 yago:SocialGroup107950920 yago:TelephoneCompany108186221 yago:Utility108185758 yago:WikicatDefunctMobilePhoneCompaniesOfTheUnitedStates |
| rdfs:comment | Voce (Italian for voice) was a premium Mobile Virtual Network Operator (MVNO) using the AT&T GSM network sold by Neiman-Marcus and created by Japanese company Faith Communications. During the month of January 2008, ownership was transferred to SunCal Midwest. The service launched November 2005 and subsequently shut down February 1, 2008 with no official announcement, which caught most customers and some company executives completely by surprise. Voce was available in Arizona, California, Florida, Nevada, New Jersey, and New York. (en) |
| rdfs:label | Voce (en) |
| owl:sameAs | freebase:Voce yago-res:Voce wikidata:Voce https://global.dbpedia.org/id/4x6T2 |
| prov:wasDerivedFrom | wikipedia-en:Voce?oldid=1000361390&ns=0 |
| foaf:homepage | http://www.voce.com |
| foaf:isPrimaryTopicOf | wikipedia-en:Voce |
| foaf:name | Voce (en) |
| is dbo:wikiPageDisambiguates of | dbr:Voce_(disambiguation) |
| is dbo:wikiPageWikiLink of | dbr:List_of_United_States_mobile_virtual_network_operators dbr:Giulio_Castagnoli dbr:Diversi dbr:Voce_(disambiguation) |
| is foaf:primaryTopic of | wikipedia-en:Voce |