Amazon RDS for PostgreSQL - Amazon Relational Database Service (original) (raw)

If you encounter an issue with your RDS for PostgreSQL DB instance, your AWS support agent might need more information about the health of your databases. The goal is to ensure that AWS Support gets the required information as soon as possible.

You can use PG Collector to help gather valuable database information in a consolidated HTML file. For more information on PG Collector, how to run it, and how to download the HTML report, see PG Collector.

Upon successful completion, and unless otherwise noted, the script returns output in a readable HTML format. The script is designed to exclude any data or security details from the HTML that might compromise your business. It also makes no modifications to your database or its environment. However, if you find any information in the HTML that you are uncomfortable sharing, feel free to remove the problematic information before uploading the HTML. When the HTML is acceptable, upload it using the attachments section in the case details of your support case.