Erin Germ (original) (raw)

Managed and administered various library servers - reviewed system and application logs to troubleshoot problems, installed server and software updates, updated and configured settings, configured firewall settings, and ensured backups were performed.

Ensured continued availability to critical library applications and services; ensured all systems and scripts were secure and updates applied.

Created and updated web content, and created scripts to perform automated tasks.

Assisted in computer and networking support and troubleshooting, and assisted staff and patrons in using software.

Prepared internal reports, internal policy drafts, and internal procedures for supervisor and working groups.

Wrote and maintained departmental internal documentation.

Researched current technology and library trends.

Evaluated and recommended IT tools, solutions, procedures, and policies; implemented, tested, and documented various technology projects either in a trial or production capacity.

Served on various library and Academy committees, working groups, and special interest groups; assisted in drafting library policies and planning.

Provided reference services at the Reference Desk.