Contact LexisNexis Customer Support (original) (raw)
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For information regarding the privacy practices, policies, and procedures of LexisNexis® contact 1-800-831-2578.
Click the Support Numbers by Location button to locate Customer Support phone numbers available by country. Click the Support Options by Product button to see the different support channels (phone, chat, and/or email) available for a product.
| Support Options by Product | Top | ||
|---|---|---|---|
| Product | Phone | Knowledge Base | Chat/Email |
| CaseMap® Cloud | 1-800-543-6862 | CaseMap® Cloud Support | Live Chat Support |
| CaseMap® Suite Software | 1-800-543-6862 | ||
| CD-ROM Products, Michie's™ | 1-800-543-6862 | ||
| CounselLink® | 1-800-600-2282 | CounselLink® Support | ask@lexisnexis.com |
| CourtLink® and Lexis® CourtLink® | 1-888-311-1966 | Lexis® CourtLink® Support | Live Chat Support1 |
| InterAction® | United States 1-888-575-9830 Global 1-919-378-2750 International +44(0)203 364 4555 | InterAction® Support | support@interaction.com |
| Juris® | 1-877-377-3740 | Juris® Support | |
| Mealey's® | 1-800-223-1940 | ||
| Law360® US/UK | 1-646-783-7100 | ||
| Law360® Canada | 1-800-668-6481 | ||
| Lexis 360® Austria | +43 1 53452-1111 | Lexis 360® Hilfe | helpdesk@lexisnexis.at |
| Lexis® | 1-800-543-6862 | Lexis® Support | Live Chat Support1 |
| Lexis+® | 1-800-543-6862 | Lexis+® Help | Live Chat Support1 |
| Lexis® for Microsoft® Office | 1-888-539-4770 | Lexis® for Microsoft® Office Support | |
| Lexis® Create | 1-888-539-4770 | ||
| Practical Guidance | 1-800-543-6862 | Practical Guidance Support | Chat Support available using the Live Chat button in the product1 |
| LexisNexis® for Law School | 1-800-45-LEXIS (1-800-455-3947) | Live Chat Support1 | |
| LexisNexis® Interactive Citation Workstation | 1-800-45-LEXIS (1-800-455-3947) | Live Chat Support1 | |
| Lexis Product Liability Navigator™ | 1-800-543-6862 | Live Chat Support1 | |
| eBooks Print publications Digital Library publications | 1-800-833-9844 | LexisNexis® eBooks Support | Live Chat Support2 |
| LexisNexis® Risk Solutions Accurint® for Government Accurint® for Healthcare Accurint® for Law Enforcement Accurint® for Insurance Accurint® for AIG Accurint® for Collections Accurint.com Accurint® for Legal Accurint® for IRS LexisNexis® Collection Solutions Investigative Portal LexisNexis Risk Management Solutions® LexisNexis® Anti-Money Laundering Solutions InstantID® InstantID® CIP Risk Administration | 1-866-277-8407 | ||
| Nexis® | United States 1-800-346-9759 Canada 1-800-387-0899 United Kingdom + 44 (0) 1865 844752 Belgium +31 (0) 20 485 3456 France +33 (0)1 71 72 48 50 Germany +49 (0)211-4174-3540 Luxembourg +31 (0) 20 485 3456 The Netherlands +31 (0) 20 485 3456 Other Europe +31 (0) 20 485 3456 Australia 1800 430 943 New Zealand 0800 543 686 China +86-400-600-8680 Hong Kong +852 21797888 India +91-124-4774477 Japan +81 3 6739 4701 Malaysia 1800-88-8856 Philippines +63 (0)2 8273 2974 Singapore +65-63490110 Rest of the World +1 937-859-5398 | Nexis® Support | Live Chat Support1 |
| Nexis® Dossier | United States 1-800-346-9759 Canada 1-800-387-0899 United Kingdom + 44 (0) 1865 844752 Belgium +31 (0) 20 485 3456 France +33 (0)1 71 72 48 50 Germany +49 (0)211-4174-3540 Luxembourg +31 (0) 20 485 3456 The Netherlands +31 (0) 20 485 3456 Other Europe +31 (0) 20 485 3456 Australia 1800 430 943 New Zealand 0800 543 686 China +86-400-600-8680 Hong Kong +852 21797888 India +91-124-4774477 Japan +81 3 6739 4701 Malaysia 1800-88-8856 Philippines +63 (0)2 8273 2974 Singapore +65-63490110 Rest of the World +1 937-859-5398 | Live Chat Support1 | |
| Nexis® Hub | United States 1-800-346-9759 Canada 1-800-387-0899 United Kingdom + 44 (0) 1865 844752 Belgium +31 (0) 20 485 3456 France +33 (0)1 71 72 48 50 Germany +49 (0)211-4174-3540 Luxembourg +31 (0) 20 485 3456 The Netherlands +31 (0) 20 485 3456 Other Europe +31 (0) 20 485 3456 Australia 1800 430 943 New Zealand 0800 543 686 China +86-400-600-8680 Hong Kong +852 21797888 India +91-124-4774477 Japan +81 3 6739 4701 Malaysia 1800-88-8856 Philippines +63 (0)2 8273 2974 Singapore +65-63490110 Rest of the World +1 937-859-5398 | Nexis® Hub Support | |
| Nexis® for Real Estate | United States 1-800-346-9759 United Kingdom + 44 (0) 1865 844752 Belgium +31 (0) 20 485 3456 France +33 (0)1 71 72 48 50 Germany +49 (0)211-4174-3540 Luxembourg +31 (0) 20 485 3456 The Netherlands +31 (0) 20 485 3456 Other Europe +31 (0) 20 485 3456 Australia 1800 430 943 New Zealand 0800 543 686 China +86-400-600-8680 Hong Kong +852 21797888 India +91-124-4774477 Japan +81 3 6739 4701 Malaysia 1800-88-8856 Philippines +63 (0)2 8273 2974 Singapore +65-63490110 Rest of the World 1 937-859-5398 | Live Chat Support1 | |
| Nexis® for Development Professionals | United States 1-800-346-9759 United Kingdom + 44 (0) 1865 844752 The Netherlands +31 (0)20 485 3456 France +33 (0)1 71 72 48 50 Germany +49 (0)211-4174-3540 Australia +61 1800 430 943 New Zealand +64 0800 543 686 China +86-400-600-8680 Hong Kong +852 21797888 India +91-124-4774477 Japan +81 3 6739 4701 Malaysia +60 1800-88-8856 Philippines +63 (0)2 8273 2974 Singapore +65-63490110 | Live Chat Support1 | |
| Nexis® Wealth Navigator Powered by Aidentified | 1-800-346-9759 | Email Support | |
| Nexis® Data Lab | 1-800-897-3419 | ||
| Nexis Diligence™ | United States 1-800-346-9759 United Kingdom + 44 (0) 1865 844752 The Netherlands +31 (0) 20 485 3456 France +33 (0)1 71 72 48 50 Germany +49 (0)211-4174-3540 Australia +61-1800-430-943 New Zealand +64-0800 543 686 China +86-400-600-8680 Hong Kong +852 21797888 India +91-124-4774477 Japan +81 3 6739 4701 Malaysia +60-1800-88-8856 Philippines +63 (0)2 8273 2974 Singapore +65-63490110 | Nexis Diligence™ Support | Live Chat Support1 |
| Nexis® Entity Insight | United States 1-800-346-9759 United Kingdom + 44 (0) 1865 844752 The Netherlands +31 (0) 20 485 3456 Germany +49 (0)211-4174-3540 France +33 (0)1 71 72 48 50 Australia +61-1800 430 943 New Zealand +640800 543 686 China +86-400-600-8680 Hong Kong +852 21797888 India +91-124-4774477 Japan +81 3 6739 4701 Malaysia +60-1800-88-8856 Philippines +63 (0)2 8273 2974 Singapore +65-63490110 | Email Support | |
| Nexis Uni® | United States 1-800-897-3419 Canda +1 800-387-0899 United Kingdom + 44 (0) 1865 844752 The Netherlands +31 (0) 20 485 3456 Germany +49 (0)211-4174-3540 France +33 (0)1 71 72 48 50 Australia +61-1800 430 943 New Zealand +640800 543 686 China +86-400-600-8680 Hong Kong +852 21797888 India +91-124-4774477 Japan +81 3 6739 4701 Malaysia +60-1800-88-8856 Philippines +63 (0)2 8273 2974 Singapore +65-63490110 | Nexis Uni® Support | Live Chat Support1 Email Support |
| Nexis Newsdesk® | United States 1-866-897-8129 Australia 1800 430 943 China +86-400-600-8680 France +33 (0)1 71 72 48 50 Germany +49 (0)211- 4174- 3540 Hong Kong +853-21797888 India +91-124-4774477 Japan +81-3-5561-3554 Malaysia +60-1800-88-8856 The Netherlands +31 (0) 20 485 3456 New Zealand +64-0800-543-686 Singapore +65-63490110 Philippines +63 (0)2 8273 2974 United Kingdom +44 (0) 1865 844752 | Nexis Newsdesk® Support | Live Chat Support1 Email Support English language support support@lexisnexis.eu Dutch, French, or German language support |
| LexisNexis® PatentSight+® | Email Support | ||
| TotalPatent One® | United States +1 877 412 3987 China +86 400 600 8680 India +91 875 448 3582 Japan +81 (0)3 5561 3554 Korea +92 (0)2 6714 3003 France +33 (0)1 71 72 4850 Germany +49 (0)211 417435 40 The Netherlands +31 (0)20 485 3456 United Kingdom +44 (0)845 647 8888 | TotalPatent One® Support | Live Chat Support2 Email Support for Selected Locations: China service.china@lexisnexis.com Hong Kong help.hk@lexisnexis.com India IP@lexisnexis.com Japan support.jp@lexisnexis.com Korea ip.help@lexisnexis.com All Europe, Middle East, and Africa support@lexisnexis.eu |
1 English language Live Chat Support is available 24 hours a day Monday - Friday Eastern Time except for observed U.S. holidays.
2 English language Live Chat support is available 8AM to 8PM Monday - Friday Eastern Time except for observed U.S. holidays.
| Local and Regional Customer Support | Top |
|---|---|
| Country | Telephone Number |
| Argentina | +31 (0) 20 485 3456 |
| Australia | Inside Australia: 1-800-772-772 Outside Australia: +61 1800 430 943 |
| Austria | Helpdesk: +43 1 53452-1111 |
| Belgium | Dutch Language Support: +31 (0) 20 485 3456 Legal & Corporate Legal Departments (French): +33 (0) 1 71 72 47 70 Corporations & Academic (French): +33 (0) 1 71 72 48 50 |
| Brazil | Portuguese language phone support: not available Mail to: suporte@lexisnexis.com |
| Canada | Legal, Corporate Legal Departments, Corporations, & Academic: 1-800-387-0899 Offline Support (Print and CD-Rom Products): 1-800-668-6481 or (905)415-5832 TotalPatent One: 1-877-412-3987 |
| Chile | +31 (0) 20 485 3456 |
| China | Shanghai and Beijing: +86-400-600-8680 |
| France | Legal & Corporate Legal Departments: +33 (0) 1 71 72 47 70 Corporations & Academic: +33 (0)1 71 72 48 50 |
| Germany | +49 (0)211 417435-40 |
| Hong Kong | (852) 2179 7888 |
| India | Inside India: 1800 102 8177 Outside India: +91 (0)12 4477 4477 |
| Ireland | +44 (0) 1865 844752 |
| Italy | +31 (0) 20 485 3456 |
| Japan | +81 3-6739-4701 |
| Korea | +82 2-6714-3003 |
| Luxembourg | German Language Support: +49 (0)211 417435-40 Legal & Corporate Legal Departments (French): +33 (0) 1 71 72 47 70 Corporations & Academic (French): +33 (0) 1 71 72 48 50 |
| Malaysia | Inside Malaysia: 1800-88-8856 Outside Malaysia: +60 1800-88-8856 |
| Mexico | +31 (0) 20 485 3456 |
| The Netherlands | +31 (0) 20 485 3456 |
| New Zealand | +64 (0) 800 800 986 |
| Philippines | +63 (0)2 8273 2974 |
| Poland | (12) 426 00 00 |
| Portugal | Portuguese language phone support: not available Mail to: suporte@lexisnexis.com |
| Scotland | +44 (0) 1865 844752 |
| Singapore | +65 6349-0110 |
| South Africa | Customer Services Call Centre: (031) 268-3007 Electronic Publishing Helpdesk: (031) 268-3113 Research on Call: 021-555-8900 |
| Taiwan | 0080-110-3330 |
| United Kingdom | Legal & Corporate Legal Departments: +44 (0) 330 161 1234 Global Nexis Solutions: +44 (0)186 584 4752 |
| United States | Legal & Corporate Legal Departments: 1-800-543-6862 Corporations & Academic: 1-800-346-9759 |
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