Verbal listening behavior in conversations between Japanese and Americans (original) (raw)

The paper examines verbal listening behaviors in conversations between Japanese and American speakers, highlighting cultural differences in communication styles. It suggests that the way listeners indicate attention and empathy can significantly influence interethnic interactions, potentially leading to misunderstandings. Utilizing data from naturally occurring conversations, the study identifies specific patterns in listening styles and stresses the importance of understanding these cultural nuances for effective communication in multicultural settings.