AppleCare Products - Mac (original) (raw)
Service and support from the people who know your Mac best.
Because Apple makes the hardware, the operating systems, and many applications, our experts understand how everything works together and can help resolve most issues in a single conversation.
Enjoy peace of mind when you buy AppleCare+ for Mac.
Every Mac comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary technical support. AppleCare+ for Mac extends your coverage from your AppleCare+ purchase date and includes unlimited incidents of accidental damage protection, each subject to a service fee of 99forscreendamageorexternalenclosuredamage,or99 for screen damage or external enclosure damage, or 99forscreendamageorexternalenclosuredamage,or299 for other accidental damage, plus applicable tax.1 In addition, you’ll get 24/7 priority access to Apple experts by chat or phone.2
Apple-certified service and support coverage
24/7 priority access to technical support
Get unlimited incidents of accidental damage protection1
Battery service coverage1
One stop for support
Get global repair coverage for your Mac
Because Apple designs the computer, the operating system, and many applications, Mac is a truly integrated system. And only AppleCare+ gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call.
- 24/7 priority access to Apple experts by chat or phone
- Global repair coverage1
- Onsite service for desktop computers:3 Request that a technician come to your work location or have a courier pick up your Mac for service
- Mail-in repair for portable computers:3 Mail in your Mac using a prepaid shipping box provided by Apple
- Carry-in repair:3 Take your Mac to an Apple Store or other Apple Authorized Service Provider
Hardware coverage
Get unlimited incidents of accidental damage protection1
Get battery service if it retains less than 80% of its original capacity
AppleCare+ for Mac provides global repair coverage, both parts and labor, from Apple-authorized technicians around the world.
Coverage includes the following:
- Your Mac computer
- Battery1
- Included accessories such as the power adapter
- Apple memory (RAM)
- Apple USB SuperDrive
- Unlimited incidents of accidental damage protection, each subject to a service fee of 99forscreendamageorexternalenclosuredamage,or99 for screen damage or external enclosure damage, or 99forscreendamageorexternalenclosuredamage,or299 for other accidental damage, plus applicable tax1
Software support
Get direct access to Apple experts for support using macOS and more
Whether you’re sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of topics, including:
- Using macOS and iCloud
- Quick how-to questions about Apple-branded apps, such as Photos, iMovie, GarageBand, Pages, Numbers, Keynote, and pro apps such as Final Cut Pro, Logic Pro, and more
- Connecting to printers and wireless networks
Protect your Mac
You can buy coverage on a fixed-term plan or on an annual plan that will automatically renew until cancelled. Pricing below is for the latest Mac systems. For more details on the latest Mac systems, see apple.com/mac.
How to buy
- Purchase AppleCare+ with your new Mac.
- Or buy it within 60 days of your Mac purchase:
- On your MacOn your Mac (go to > System Settings > General > About)
- Online (requires you to verify your serial number)
- At an Apple Store (inspection of Mac and proof of purchase are required)
- By calling 800-275-2273
For information on how to renew an existing plan, click here.