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SMARTER Customer Conversations.
Any Channel, Anytime.
Modernize customer communications and streamline data collection processes across your organization.
Trusted by 700+ highly regulated enterprises worldwide
Named a Global Tech Leader By Industry Analyst Firms
Our SaaS platform is recognized as market leading in performance and innovation by trusted third-party experts whose insights shape enterprise
Fuel Your Growth with Personalized Customer Communications
Say farewell to complex design containers and separate templates. SmartCOMM’s single-template approach helps you stay nimble with seamless adaption to regulatory shifts, new product launches and emerging channels, ensuring continuous alignment with customer preferences.
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”“SmartCOMM was much more feature-rich, more flexible, and the version control was very useful. The usability translated into a pain-free and great experience for us.”
– Chief Strategy Officer, Atlas Insurance
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Minimize Customer Effort with Modernized Data Collection
SmartIQ transforms complex, manual forms processes into fast, secure, end-to-end digital experiences. Collect information, documentation, live photos, digital signatures, and more with one centralized solution.
”“With SmartIQ, we are doing forms consolidation. Consolidating those forms is a business maturity step that allows us to tie hundreds of forms with different taxonomies and different terminologies into a single guided form."
– Sr. Manager - Client Solutions Group, HCSC
Simplify Archiving, Accelerate Access, and Ensure Compliance
SmartHUB modernizes the communications archiving process with centralized document storage and retrieval. Enable secure access to critical information, reduce infrastructure costs, and scale effortlessly across teams and geographies.
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”“For Smart Communications, the acquisition of SmartHUB expands its value proposition significantly, offering a more complete end-to-end platform for managing the entire customer conversation, from creation and delivery to long-term, compliant storage and retrieval.”
– Jim Lundy, Founder and CEO, Aragon Research
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Orchestrate Conversations and Unify Channels
SmartPATH enables organizations to orchestrate seamless omnichannel interactions to keep customers engaged and guide journeys toward completion. Reduce friction, automate manual tasks, and deliver personalized conversations at scale.
”“Smart Communications’ launch of SmartPATH is a strategic move that signals the next phase of AI-powered omnichannel engagement in regulated industries. This isn't just about adding features – it's about enabling enterprises to move from "multichannel" to truly agentic, outcome-driven engagement at scale."
– Mila D’Antonio, Principal Analyst, Customer Engagement Intelligence, Omdia
Fast-Track Your Digital Evolution
Communications Compliance
Go Paperless
CCM Migration
Trade Documentation
Reduce Forms Abandonment
Centralize Forms
Seamless Connections,
Endless Possibilities
Maximize your existing tech investments and get results fast with over 30 pre-built connectors and accelerators for the world’s most popular applications.
