Ward Whitt (original) (raw)

Ward Whitt's Patent's

To get more information about patents, you can go to the web pages of the United States Patent and Trademark Office. Full-text representations are available from the USPTO Web Patent Data Bases. You can directly search by patent number.

• Efficient, Rate-Based Multiaccess Control, U.S. Patent 5,274,644issued December 12, 1993 (with Arthur W. Berger and Rodolfo A. Milito).
• Efficiently Providing Multiple Grades of Service with Protection Against Overloads in Shared Resources,U.S. patent 5,719,854 issued February 17, 1998 (with Gagan L. Choudhury and Kin K. Leung).
• Systems and Methods for Estimating a Blocking Probability,U.S. Patent 5,805,681 issued September 8, 1998 (with Rayadurgam Srikant).
• Resource Sharing for Book-Ahead and Instantaneous-Request Calls,U.S. Patent 5,878,026 issued March 2, 1999 (with Albert Greenberg and Rayadurgam Srikant).
• Method for Determining Server Staffing in Management of Finite Server Queueing Systems, U.S. Patent 5,923,873issued July 13, 1999 (with William A. Massey).
• Method and Apparatus for Predicting Queueing Delays, U.S. Patent 6,023,681issued February 8, 2000.
• Traffic Management in Packet Communication Networks Having Service Priorities and Employing Effective Bandwidths,U.S. Patent 6,160,818 issued December 12, 2000 (with Arthur W. Berger).
• Dynamic Staffing of Telephone Call Centers to Provide Substantially Zero-Delay Service, U.S. Patent 6,330,326issued December 11, 2001.
• Method for Preventing Overload Condition in a Circuit Switched Arrangement, U.S. Patent 6,987,848issued January 17, 2006. (with Gagan L. Choudhury, Alan E. Kaplan and Vaidyanathan Ramaswami).
• Contact-Center Routing Based on Incentives and/or Agent Preferences, filed January 14, 2005 (with Michael E. Sisselman), Application Number 20060153356.
• Contact-Center Routing Based on Games or Contests Involving the Agents, filed February 15, 2005 (with Michael E. Sisselman), Application Number 20060182258.
• A Staffing Algorithm with Skill-Based Routing, provisional patent application filed April 11, 2005 (with Rodney B. Wallace).