Limehouse Station | National Rail (original) (raw)
Opening Hours
- Opening Hours Monday to Friday: 06:50 - 10:35, 15:45 - 19:20
- Opening Hours Saturday: 08:45 - 12:45
- Opening Hours Sunday: No
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Purchase Oyster card here
Yes
Load Oyster Pay as you go here
- Load Oyster card at Ticket Office
- Load Oyster card at Ticket Machine
Use Oyster Pay as you go here
Yes
Smartcards issued at this station
No
Information Available From Staff
- Yes - from help point
Customer Information
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 07:00 - 10:45, 15:45 - 18:15
- Information Services Opening Times Saturday: 08:45 - 12:45
- Information Services Opening Times Sunday: No
Staff Help Available
- Staff Help Available Monday to Friday: 06:15 - 21:00
- Staff Help Available Saturday: 07:00 - 17:00
Customer Services Notes
Monday - Friday, 08:00 - 20:00
Saturday - Sunday, 09:00 - 16:00
Public Holidays, 09:00 - 16:00
Closed Christmas Day and Boxing Day
0345 744 4422 (option 3, followed by option 3)
Lost Property
- Lost Property Monday to Friday: 08:00 - 20:00
- Lost Property Saturday to Sunday: 09:00 - 16:00
- Lost Property Public Holidays: 09:00 - 16:00
Closed Christmas Day and Boxing Day
Step-free access
This station has step-free access to all platforms / the platform.
A lift is available to platform 2 (trains towards Southend).
Step free access to platform 1 (towards Fenchurch Street), is via the Docklands Light Railway and connecting bridge.
Ticket barriers and gates
Yes
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Accessible Toilets
No
Waiting rooms
Yes
Closed until further notice
Accessible taxis here
No
Impaired mobility set down/pick-up point
No
Staff help available
- Staff help available Monday to Friday: 06:15 - 21:00
- Staff help available Saturday: 07:00 - 17:00
Customer Help Points and Meeting Point
Yes
Helpline
- Helpline Monday to Sunday: Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Accessible Toilets
No
Waiting Rooms
Yes
Closed until further notice
Refreshment Facilities
No