Slough Station | National Rail (original) (raw)
Slough (SLO)
Slough station, Brunel Way, Slough, Berkshire, SL1 1XW
Station Information
Opening Hours
- Opening Hours Monday to Friday: 06:00 - 21:30
- Opening Hours Saturday: 06:30 - 21:30
- Opening Hours Sunday: 07:00 - 21:30
Please note: Reservations and tickets requiring reservations are only sold between 10:00 and 17:00
Location
In ticket hall to platform 2
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard note
Smartcard Accepted
Information Available From Staff
- Yes - from help point
Customer Information
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Sunday: Yes
Staff Help Available
- Staff Help Available Monday to Sunday: Yes
- Staff Help Available Monday to Friday: Yes
- Staff Help Available Saturday: Yes
- Staff Help Available Sunday: Yes
Meeting point: Platform 5 customer assistance office.
Customer Services Notes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Lost Property
Yes
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.
Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.
Register your lost item here
Step-free access
This station has step-free access to all platforms / the platform.
Step-free category A station - This station has step-free access to all platforms
Ticket barriers and gates
Yes
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Accessible Toilets
Yes
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Accessible public telephones
Yes
Phones are not accessible
Accessible taxis here
Yes
Accessible taxis are available. Please request staff assistance.
Impaired mobility set down/pick-up point
Yes
Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting points - Ticket office main concourse for westward travel. Customer service office platform 5 for eastward travel. Please notify a member of staff.
Accessible spaces
Accessible car park equipment
Yes
Disabled parking: Customers must ensure that the International Blue permit is displayed in the car windscreen. Disabled parking is free of charge at all Great Western Railway stations
Staff help available
- Staff help available Monday to Sunday: Yes
- Staff help available Monday to Friday: Yes
- Staff help available Saturday: Yes
- Staff help available Sunday: Yes
Meeting point: Platform 5 customer assistance office.
Customer Help Points and Meeting Point
Yes
Helpline
- Helpline Monday to Sunday: 06:00 - 23:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
Platform 2 and 5. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
Accessible Toilets
Yes
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Baby Changing
Yes
Accessible wc on platform 5
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Accessible spaces
5 spaces
Accessible car park equipment
Yes
Disabled parking: Customers must ensure that the International Blue permit is displayed in the car windscreen. Disabled parking is free of charge at all Great Western Railway stations
Impaired mobility set down/pick up points available
Yes
Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting points - Ticket office main concourse for westward travel. Customer service office platform 5 for eastward travel. Please notify a member of staff.
Parking charges
Parking charges apply
- Off-peak rate £6.30
- Rate per day £9.00
- Rate on Saturday £6.30
- Rate on Sunday £6.30
- Rate per week £45.00
- Rate per month £150.00
- Rate per 3 months £425.00
- Rate per year £1440.00
ATM
Yes
Adjacent station entrance
Refreshment Facilities
Yes
Accessible Public Telephones
Yes
Phones are not accessible
Public Wi-Fi
Yes
Connect to "GWR Free Station WiFi"
Spaces
120 spaces
Cycle hoops located at front of station and on platform 5. Please note cycles can be carried on our trains free of charge.
Type of Storage
Racks & Stands
Location
Platform 5 and front of station
Cycle Hire Information
Yes
More Information
Transport Links
From station front on Platform 2 side
Range of taxi operators operate in main station forecourt area
Information to plan your onward journey is available in a printable format here
Change at Hayes for the Heatrow Connect service, Air Port Link Please change at Reading for Heathrow, Gatwick links and Bristol Temple Meads for Bristol Airport.
