SkillMarket (original) (raw)
how skillmarket works
Skillmarket is loaded with new features and tools to support go-lives from start to finish. With a pool of nearly 7,000 highly skilled consultants, each carefully vetted and approved, clients have access to the industry’s best at-the-elbow support. For any go-live engagement, Skillmarket makes consultant recruiting, onboarding, and scheduling seamless. Utilizing geolocation data, profile skill ratings, and additional metrics to minimize travel time, reduce expense, and improve both client and consultant satisfaction, Optimum can meet the demand for any project, large or small.
With SkillMarket, your organization will have the ability to:
- Gauge and verify skill level
- Ensure stringent standards are met
- Cover a vast range of skillsets
- Meet the demand for any size project
Consultant Details
Each go-live consultant has a profile page complete with his or her photo, resume, interview notes, and certifications – so you know who you're hiring. Each consultant is graded based on a number of criteria including experience, certifications, attitude, and client feedback.
Scheduling
Our scheduling system is the first of its kind for go-live support projects. Schedules are dynamically generated for external go-live consultants, super users, trainers, and software vendor personnel throughout your go-live.
Reporting
Don’t make go-live support decisions blindly. A robust reporting infrastructure provides real-time burn rate reports and a variety of visualized taper options to allow you to stay current on expenditures and to minimize total project costs.