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In addition to being the CCO-Chief Celebration Officer-at Friedman & Associates, Scott has written “Celebrate! Lessons Learned from the World’s Most Admired Organizations,” “A Celebration a Day! 365 Ways to a Happier, Healthier Workplace,” “Happily Ever Laughter-How to Engage Any Audience” and “Using Humor for a Change.” He is also the co-author of four additional books.

Scott is the 2013 NSA Cavett Award Recipient, presented annually to the NSA member whose accomplishments over the years have reflected outstanding respect, service, honor, and admiration in the Association and the speaking profession. Scott was awarded the Meeting Professionals International (MPI) 2013 Recognizing Industry Success and Excellence (RISE) Award. “This award honors those rare individuals who by visionary hard work and creative insight have positively changed the global meetings and events industry community (MPI).”

Scott now spends 35% of his time speaking throughout Asia and the gulf region. Given Scott’s 25+ years of speaking experience in Asia, he offers each client a global and culturally sensitive perspective. His varied global experiences have brought him success in many industries including hospitality, meetings, real estate, insurance, financial services, banking, technology, healthcare, education and government. Scott’s strength is assessing the culture of the organization, industry and region and creating a customized program relevant to the needs of each client.

As a Global Speaking Fellow, one of less than 50 in the world, (designated by the Global Speakers Federation), Scott continues to have a strong presence both domestically and internationally.

Apart from speaking, Scott is very involved in philanthropic projects. Scott co-founded Together We Can Change the World, a 501c3 foundation focused on anti-trafficking, social business, clean water and the health and education of less fortunate children and women. Currently they have over 20 projects in six SE Asian countries.

Categories: Humorist, Motivation, New to AEISpeakers, Philanthropy, Quality Virtual Keynote

Videos

Topics

• Celebrate! The Secret to Winning in the New Abnormal
  In these times of revolutionary change, it’s up to us to re-imagine our potential, our organizations, and the future. Every day is an opportunity to set our attitude and intention. Activate your “GPS” - Gratitude, Play, and Surprise - to take charge of your well-being, career, and life.
  In this fun, interactive, content-rich session, you’ll learn how to create a culture that drives innovation, authenticity, and resilience. Let’s celebrate what’s good in life and pave the way for a healthy, positive, and productive future.
  *Build a culture of respect, connection, and innovation
  *Spark growth and transformation
  *Drive your brand values with accountability
  *Continuously add value for employees and customers
  *Cultivate a “celebration mentality” of gratitude, play, and surprise
  *Make the “celebration mindset” a permanent way of thinking
  *Recognize and honor team members’ intrinsic motivators
  *Rediscover joy and passion in work and life

• The Best Way to Predict the Future is to Create It
  In these uncertain globally turbulent, times, productivity, and innovation are essential to survival. This fast-paced, content-rich call to action will show you & your organization how to become a victor-rather than a victim-of change. Learn to be driven not by circumstances and emotion, but by your values, purpose, and vision. Scott equips listeners with relevant research and global best practices showcasing the power of “innovation and leadership” in action. Scott’s easy-to-use ideas will help build engagement and connection, greater productivity, elevated team performance, and a happier, healthier culture.
  An ideal kick-off or closing to your convention, “The Best Way to Predict the Future is to Create It” always leaves participants feeling energized, inspired and more accountable to create a better future for themselves and their organizations.

• Connecting with Customers
  Customer expectations have dramatically changed over the years. Today, satisfying the needs of your customers by providing fast, efficient service is no longer enough. The most successful companies move beyond customer satisfaction and engage customers in a memorable experience that is consistent with their brand promise. Every employee must take pride in a service culture that honors and rewards both employees and customers. This entertaining and insightful program will help you establish a deeper connection in your relationships leading to better team performance, higher productivity, and more loyal customers. You will find that connected employees create connected customers.

• Sell-e-brate! Winning the Hearts and Business of Tomorrow’s Customers
  This useful and entertaining program explores how to use technology, celebration, and value-added creativity to give your sales team a competitive advantage. These important tools along with the “Sell-e-brate Mindset” will help generate new clients and keep your existing customer base consistently engaged and satisfied. By creating a culture of celebration and honoring your employees and customers, you will create happy, eager prospects, ready to buy.
  Learn ways to differentiate yourself and build perceived value that highlights what you do best. Let your “GPS” – Gratitude, Play and Surprise guide you to better connections with customers, leading to the discovery of hidden objections. As you learn techniques used by the world’s most admired organizations you will discover that he or she who celebrates - sells!

• Using Humor for a Change
  Gain control over tense situations. Overcome fear and uncertainty! Just say “ha” to stress and anxiety. Ease conflict. Become unforgettable. Jump-start your creativity. Create a positive culture. Engage employees. Engage customers. Reduce burnout. Improve communication. Create connection. Enhance problem-solving. Build better relationships. Raise productivity and enjoy work more than ever before!
  How do you make this happen? Through the effective use of humor in the workplace. This lively, interactive program explores ways to use humor and engagement strategies to bring more positivity and productivity to your organization. You will learn to tap into your unique sense of humor–a skill essential in building deeper relationships and better results. By using the tools from this fun, useful program, you will soon discover that those who laugh, last!

• Employee Innovation for Turbulent Times
  What does it take to stay relevant and competitive in today’s fast-paced, ever-changing global marketplace? A culture of innovation! In fact, the #1 killer of employee innovation is a culture that doesn’t support it. Employees are more mobile, versatile, and appreciate their personal freedom more than any time in the history of work. The needs and demands of today’s workforce make the task of employee engagement more complicated.
  When self-expression is welcomed, when employees feel free to be authentic, when employees are empowered to take risks, when creativity is rewarded... innovation flourishes. A connected culture leads employees to brainstorm, create, and thrive. Learn to build a culture that engages employees, creates connections, and lets employees know what they do matters. Your reward will be more productive, creative, and fulfilled employees.

• Happily Ever Laughter : How to Engage Any Audience
  To truly engage the distracted audience member of today, you must not only educate and enlighten but entertain as well. Humor may be your most useful tool for it breaks preoccupation, develops rapport, increases retention, and connects with your listeners. In this interactive, skill shop, participants will learn how to play off any audience-be it a meeting of five or an auditorium of 5000. From developing original material to uncovering an organization’s “humor hot buttons,” this program will cover the basics and beyond for becoming a more charismatic, humorous effective presenter. Learn to tell funny stories that appeal to a culturally diverse audience. From “half-the-words” to “what if” to the ‘power of the pause’ you will learn story-telling techniques that will make your stories come alive. !
  Have you ever wondered what to do when things don’t go as expected? Planned spontaneity can help you gracefully recover from just about any challenging situation. As you begin to bring more and more humor into your presentations you will reap the rewards of an entertained and engaged audience.

• How to Hold an Audience Without a Rope
  To be a great leader, you must be a great communicator, and to be a great communicator, you must speak with clarity, power, and purpose. The best speakers build perceived credibility through authentic vulnerability, humility, and the art of storytelling. In this program, you will learn the secrets of great speakers from the conference room to the podium. You’ll learn how to overcome stage fright, establish perceived credibility, and create an authentic connection with your listeners. Your value as a leader will dramatically increase as you learn to hold an audience without a rope.

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