Hosting Review – Web.com (original) (raw)

Company introduction

Web.comWeb.com is a web hosting company that is recognised the world over and has been in the hosting industry for several years now

Backed by: Siris Capital

Some of the hosting services that this host offers clients include web hosting services, website design , domain registration, e-commerce hosting, SSL certificates along with many other great services. The company was primarily started in order to help small and medium enterprises to succeed in the on line platform.

Now if you think you are going to find a website that is going to give all the highs and lows about using services from web.com then think again; however this review will give you a true and honest picture about the quality of services that the company provides to its customers. Who knows after reading this review you too may sign up with this company!

CEO – David Brown

Reputation

Web.com is highly recognised in the hosting industry due to the exemplary hosting services that they offer clients coupled with the lightning fast hosting speeds and excellent features, reliability and customer support.

As far the reputation of the company is concerned; the company has already built a strong customer base for itself. Even though the market did not warm up to this company but through a lot of hard work the company has proved itself in the eyes of the public.

Features

There are various great hosting features that Web.com hosting offering clients such as unlimited web storage space, bandwidth, hostable domains and MySQL databases among many others. Important to note also is the fact that their hosting comes with 10GB of web mail storage each month, unlimited FTP accounts, comes with a web site building tool and web site tracking which reviews a clients sites stats including visitors browser usage and page views among others. On top of that Web.com hosting services also supports a variety of developmental languages such as Python 2.4, Perl 5 and PHP 5 among others. Their hosting more over offers clustered reliability such that clients do not have to scramble fro the use of a single server and they are also entitled to get round the clock technical and customer care support from the relevant teams. The company offers clients both Unix/Linux based hosting along with Windows based hosting so that they can choose which ever they prefer.

Performance

Hosting that Web.com offers clients is excellent in all aspects seeing that it offers lightning fast hosting speeds and excellent network up time thus ensuring that their servers and network is very fast and are always on line. On top of that, their data centers are well equipped with the latest technologies in the industry thus promoting quality hosting. The servers that they use are of the best quality and are very fast, on top of which they operate on a speedy network and have excellent Internet infrastructure in place to facilitate their hosting. The technical support and the customer care team are on the front line when it comes to catering to their clients' various needs and can be reached 24/7/365.

The performance of this company is not bad at all. In fact for a mediocre company it the services provided by the company are quite reliable and the customers are given the assurance that their website will experience up-time for most of the time. The company also provides a trial pack for new customers.

Reliability

The web.com web hosting company offers their clients excellent hosting speeds thus reliable hosting services along with great up time statistics which ensure that client web sites are running throughout the day and night. More so, the company has a n excellent technical support and customer care support team that look into the needs of their clients and can be reached throughout the day and night.

Customer service

The customer care desk at Web.com can be reached all day and all night throughout the year to ensure that client's needs are adequately catered for. Moreover, the technical support team is also accessible throughout to look into any technical difficulties clients could be facing.

The services provided by the company are quite easy to implement. As a customer you will not face too much of problems in navigating the interface. Some customers have complained that they have had some trouble in handling the features on the hosting package. For times like these the customer can contact the support center to solve any problem. The staff employed by the company are well trained solve any technical problems.

Achievements

On 18-01-2014 Web.com is listed at No. 27 in IBD50

Key Selling Points

Web.com is here for one reason: to help small businesses succeed online. With over 3 million customers and 30 years of experience, Web.com knows what small business needs to succeed on the web. They are here to help with easy solutions that grow your business:

Every Website, Online Marketing program, Social Media Page and eCommerce solution Web.com build starts with an in-depth interview. Web.com wants to understand your business. They use this information along with 30 years of experience to build you a powerful web presence. Web.com copywriters and designers are experts at optimising for Google, Bing, Yahoo, Facebook and many others. Every website they build comes with marketing. To make sure your business gets found.

If you already have a website then also Web.com can help. Check out Gorilla Online Marketing. There are hundreds of places you need to market your business online. Web.com put you in all of them quickly and cost effectively. They understand how important it is to keep your website and social media pages fresh. Just give them a call. Web.com is always there to make a change, post a comment or freshen things up.

For those of you that want to build things on your own, you’ll have access to Web.com patented website and online builder tools. These tools are designed to enable small businesses to build amazing websites and have them get found.

SiteGeek analysis shows 99.9% uptime last week for Web.com. Up Time % is the amount of time websites hosted by the hosting company are available for users or visitors. Web.com time and again consistent high up-time percentages very close to 100%, means sites hosted by Web.com are available 24/7 or exceptionally close to 24/7.

Web.com hosted site count for .com, .net, .org and .info is 1113. Quantity does not essentially reflect quality. It is significant to ensure a hosting company can handle the magnitude of sites it hosts on its servers.

SiteGeek Analysis shows that 1 new domain was registered with Web.com hosting and 2 domains were transferred to Web.com hosting from other web hosts. Analysis also shows 1 domains were transferred away from Web.com hosting.

Web.com hosting has 66.67% positive user sentiment, based on social media content and conversations. It’s a real time snapshot of customer’s perception of hosting company and ensures hosting company is meeting user needs and convey quality service.

Services Provided By The Company

The company may be a little mediocre by itself but it still provides a wide range of fabulous services to its customers. The company does a good job in providing all the necessary services that is needed for web hosting. However the services may be a little expensive when you compare it to some other companies. The company gives a single package for all the web hosting activities. This plan gives the user an unlimited disk space and bandwidth. With this plan you can host any number of domains without facing any technical issues whatsoever. Some customers would have appreciated if there were other additional plans provided but the current plan does not let down in any way. Site statistics, website builder and control panel are some of the standard features that are provided by the company. The company provides advanced features where the customers are able to access the raw logs. If you are looking for eCommerce functions you have to buy them as add-ons.

Profile

The company formed in the year 1999 by a gentleman named Darin Brannan; and from the begging the main purpose was to become one of the largest web hosting service provider in the world. The company faced many technical problems in the beginning but steadily the company started working on the problems and eventually got over them within a short time. The company has really put in a lot of effort over the years to provide the best services possible to the customers.

Acquisition

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