‎Vinted: preloved marketplace (original) (raw)

Join Vinted, your community marketplace for buying and selling pre-loved pieces. Need a clearout? Get extra money in your pocket while you do it. Sell clothes without fees and shop unique items from designer fashion to second-hand homeware, from pet accessories to kids’ toys, from great-value books to games, and more.

Now buy and sell second-hand designer fashion with added confidence
With our Item Verification service, you can have selected items checked for authenticity by our team of experts.
Why choose Item Verification?
- Sell with 0 fees. Buyers pay just €10 for the service.
- Choose from hundreds of eligible brands.
- Items are personally verified by our experienced team.
- If the item fails our check, get a full refund.
Look out for the diamond badge on eligible items, that means you can purchase Item Verification at checkout. Spend your money on the real thing. Find out more: www.vinted.co.uk/item\_verification

Selling on Vinted is simple
Take photos of your pre-loved item, describe it, and set your price. You’ll get notifications about favourites or purchases, and all the info you need in one place.
- Declutter and earn extra cash. Sell clothes you don’t need to someone who’ll love them.
- There are 0% selling fees on Vinted, so everything you earn is yours to keep.
- Shipping made easy. Download pre-paid shipping labels and track parcels all within the Vinted app.
- Sell clothes securely. Our integrated payment system means you can send your funds straight to your bank.

Shop smarter
Discover something on Vinted that suits your style no matter who you are. Shop for your favourite brands at great-value prices, whether it’s a luxury treat or an everyday staple.
- Rare finds make great wardrobes. Shop unique, quality, pre-loved items
– including one-off deals that help your budget go further.
- You’re in safe hands. Our Buyer Protection, including our refund policy, helps keep your money safe if something goes wrong. Purchase securely with payment methods such as Vinted Balance and credit or debit card.
- Delve into a range of categories, follow members who inspire you, and customise your feed to find the pre-loved items for you.
- Ship your way. Choose a shipping method and price that’s right for you, whether it’s delivery to a pick-up point or your doorstep.

Second-hand for everyone
Become part of a diverse community of millions of members worldwide who share a passion for second-hand style. Chat with buyers or sellers directly, and ask your questions all in one place. You can trade easily with members in France, Italy, Portugal, the Netherlands, Belgium, Spain, and Luxembourg. That’s a lot of wardrobes to explore.

Ready to join the conversation?
Download the second-hand fashion app.

TikTok: https://www.tiktok.com/@vinted
Instagram: https://www.instagram.com/vinted
Find out more in our
Help Centre: https://www.vinted.co.uk/help

On average, shopping for second-hand fashion on Vinted instead of buying new demonstrated an emissions saving of 1.8 kgCO₂e. Read the report: company.vinted.com/sustainability

What’s New

30 Sept 2024

Version 24.39.0

We’ve been working to fix what needed fixing. This update: less bugs + faster app. Treat yourself to it.

Ratings and Reviews

4.9 out of 5

2.2M Ratings

Good concept but bad execution!!

I had listed a lot of things on the app and someone finally came and wanted to buy a top I listed so they bought it the day before my birthday and I reached out and said that the Friday the bought it and the Saturday of my birthday were going to be really busy and if they would be fine to wait until Sunday for me to ship it to them. The buyer agreed that was fine and I shipped it on the Sunday, however I forgot to log this on the app. I received no reminders, no notifications and no warnings before the cancelled the sale for not getting it shipped out on time. I reached out to the help centre and told them the situation where they refused to help or intervene. At the same time I also reached out to the buyer and explained the situation, they did not answer until they had received the item and then got all caught up on how many times I had worn the top. I had worn it once and I know this for a fact but they tried to tell me how many times i wore it. The buyer then refused to cooperate and they got a full refund even though I never got my designer top back. This whole issue was caused by Vinted’s lack of communication and then intervenes when their actions had resulted in exploiting their customers. The idea of Vinted sounds great and would be great if they actually cared and were happy to help when an issue they created arose and needed their help to resolve. I don’t like this app and will refuse to use it again!!!

Hello,

We are sorry to hear about your experience, yet we are grateful for your review - it helps ensure a better experience for all our members.

We hope that your satisfaction with us will grow in the future and we will earn your trust back. If you find yourself in need of additional assistance, do not hesitate to reach out to us via this link: vinted.co.uk/help/265-how-to-use-help-centre-and-contact-support.

All the best,
Vinted Team

Really good concept!

The concept behind Vinted is really unique and works well most of the time, it relies on both the buyer and the seller updating the app in various stages in terms of updating the dispatch of the sold item and the buyer confirming when the item arrives with them. There are a few different courier types that are automatically assigned when selling, which include Hermes and Royal Mail. All of which have QR codes on the pre paid postage labels which when scanned at the destination update the app as to when the sold item has been dispatched and arrived. Meanwhile any money paid to the seller for the item is kept in holding as a pending balance until the buyer receives the item and confirms everything is ok, which can cause some problems when dealing with inactive or argumentative buyers. Then the money is released to the seller and they can transfer it to their own personal bank account. The app has a great platform to sell items to make money and relying all stages of the buying and selling process are checked off it can work really well. I have had an item lost by couriers and also returned by a courier before allowing the customer the 10 days allocated collection time which can cause problems, and as much as Vinted is safe and offers the checklist format to ensure both buyer and seller are protected it does rely on multiple party’s to ensure the process is successful which can go wrong.

Hello,

Thank you for your positive insights. Our team is thrilled to hear all about it! We also marked down your negative remarks as it helps us grow and improve our service for you.

Our ultimate goal is to constantly enhance your experience when using Vinted.

In case there is anything else you wish to address, do not hesitate to reach us via the Help Center: vinted.co.uk/help/265-how-to-use-help-centre-and-contact-support

All the best,
Vinted Team

Good concept but….

….few things would be nice to make better. Notifications- too many content so often not even enough time to read as they disappear from my screen. Notifications should be short and short glance should give you straight away info what event occurred. Other thing - all notifications, doesn’t matter if item sold, item added to favourites etc etc generating exactly the same sound. Why??? Would be good if for example “item sold” sound could be different - so you don’t even need to take phone to your hand to know something was sold from my items. Like on ebay. Other stuff. Why all items sold and bought ate in the same place?? It should be separate so you can tracing easily items posted to you and the one you sent to customers. Now everything is mixed up. Another thing. When having money on my vinted account from sold items and buying something this money are consumed first then difference going from my card - would be nice to being able to decide if I wanna use money from vinted account or pay in full by card/apple pay. Another thing - all notifications, messages coming with massive delay. Is hard to keep up what’s what. Or accidentally I hidden item then unhidden and item is still shown as hidden… Like your system not keeping up with user commands. And many many other small things which making app not very user friendly.

App Privacy

The developer, Vinted Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

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The following data may be collected and linked to your identity:

Purchases
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Information

Provider

Vinted Limited

Size

203.5 MB

Supports

Wallet

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