‎HD Supply Solutions App (original) (raw)

As one of the largest industrial distributors in North America, HD Supply offers 800,000+ SKUs featuring high-quality, name-brand, and propriety products — all available in just a few clicks! Winner of the Best Mobile App Award in 2020 and the Horizon Interactive Award in 2021, our app allows you to shop, search, and save on all your maintenance, repair, and operations (MRO) needs on the go. Enjoy access to your price, item availability, seamless reordering and more with free, next day delivery on most orders to most areas.

Key Features:

Stay Signed In
No need to sign in repeatedly

Order History/Status
View and shop from your recent orders

Frequently Purchased
Based on your order history

My quotes
Manage your active quotes

Saved Lists
Access your favorite products

Quick Order
Replenish with a few taps

Personalized Home Tabs
Rearrange the tools you need

Helpful Push Notifications
Order updates & special promos

Scan To Order
Use a catalog SKU Number, bin label or photo, or take a picture of an actual item.

Predictive Text Search
Get smart search suggestions

Need help? Contact us at 877-694-4932

What’s New

Sep 17, 2024

Version 2.37.0

We've made some enhancements to our Customer App; please reach out to mobileapps@hdsupply.com if you have any questions or concerns.

Ratings and Reviews

4.8 out of 5

14.1K Ratings

Maintenance supplies

Most of the time you can get the parts needed quickly and efficiently. If your having trouble getting parts a rep for HD Supply is ready and willing to help. After adding mobile app it’s super easy and quick, so your right back to work

Maintenance lead, Lincoln property 20years

Hold things in shopping cart after you purchase. Slow to respond. It's important to always have pictures showing part/item accurately. You listed ice maker as a whirlpool part. What I got several times was GE icemaker I couldn't use. Delays in parts arrival, and appliances arriving damage is a big issue. When we order it's because people are waiting on these things to be fixed or replaced. "We lose money." Concessions have to be given to residents when we can't get what we need and in usable condition. It's not someone pulling the wrong part. Special orders like doors, cabinets, baseboard, appliances parts need to be speed up majorly. But, your service is better then Home-depot pro. I hope they don't do to you what they did to Wilmar.

Hello, I'm sorry to hear that our cart and search functionality didn't work as expected for you. We'd love to learn more so that we can work to fix these issues and get to the bottom of why your parts are delayed. If you wouldn't mind, please email us at mobileapps@hdsupply.com.

Needs lots of work

App still displays out of stock and unavailable products, sometimes not alerting you to the fact until you’re in checkout. Search terms are restrictive and difficult to guess, adding far more time to what should have been a quick order. Even searching “vacuum” does not bring results for wet vacs. Light bulb lengths are in inches at times and feet at others so searching requires multiple attempts for successful shopping. Takes far longer to complete an order but easier than the website. Meh.

Hi there, we are working on both web and app to indicate unavailable or out of stock products earlier in the experience and provide alternatives and apologize for the current experience on certain products.

Our search, suggested search terms and filter/sort should help you find what you are looking for fairly quickly. For your example....if you type "wet vacuum" rather than "vacuum" you will immediately get the results you are looking for.

Light bulbs are in different lengths due to the usage and fixture i.e. lamp with bulb in inches vs a fixture that requires a linear bulb (in feet).

If you need help navigating or finding specific products we would be more than happy to help. Please reach out to us at mobileapps@hdsupply.com

App Privacy

The developer, HD Supply, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

Purchases
Financial Info
Contact Info
User Content
Search History
Identifiers
Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

Location
User Content
Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

Seller

HD Supply, Inc.

Size

82.9 MB