genesIT | LinkedIn (original) (raw)

About us

genesIT is passionate to deliver quality outcomes in technology that make a difference. The genesIT culture is based on mutual respect and creating outcomes that benefit everyone. Happy clients, people, and successful business partnering is our DNA. We pride ourselves on knowing that keyword matched resumes without alignment to your goals and culture are not enough. Let us partner with you to focus on your hiring, so you can focus on delivering business value.

Industry

Information Technology & Services

Company size

51-200 employees

Headquarters

Sydney, NSW

Type

Privately Held

Specialties

IT Consulting, Recruitment Services, Payroll, Business Process Modelling, Customer Journeys, Security, Architecture, Business Analysis, Program Management, Project Management, Testing, IT Solutions, Work/Life Balance, Offshoring, Onshoring, Near Shoring, Robotic Process Automation, and DevOps

Locations

Employees at genesIT

Updates

Have you ever sent a message to customer service, only to be sent a link to a help page or blog article? Annoying or Accommodating? Let us know your views in the comments! AI-Driven Knowledge Bases - What Do They Actually Do? 1. Semantic Search: Enables customers to find relevant information using natural language queries. 2. Automated Updates: Keeps the knowledge base up-to-date by automatically incorporating new information. 3. Personalised Recommendations: Suggests relevant articles or products based on customer history. We are a full-service technology partner and maximise business value by: 1. Aligning portfolios to business objectives 2. Delivering projects cost-effectively 3. Engineering quality 4. Removing delivery waste 5. Optimising platforms 6. Leveraging AI and data for efficiency and insights Get in contact with us now: Web: https://rebrand.ly/genesITTel. +61 (02) 8977 7517 / +61 (03) 9067 8400#sydney #melbourne #australia #aitools #ai #customer #service #customerservice
Next time, give this a go! Getting your team on board can be made much easier by using the ADKAR Model. A comprehensive checklist, widely used for managing organisational change. It provides a structured approach to ensure that individuals and teams are READY, WILLING, ABLE, and KNOW how to adopt new changes. Components of the ADKAR Model: 1. Awareness: Individuals need to be aware of the change and its importance. This involves communicating the need for change, its benefits, and potential risks. 2. Desire: Individuals must desire the change and be motivated to adopt it. This can be achieved by aligning the change with personal or organisational goals, and providing incentives or rewards. 3. Knowledge: Individuals need to have the knowledge and skills required to implement the change effectively. This involves providing training, coaching, and support. 4. Ability: Individuals must have the ability to implement the change, including the necessary resources, tools, and authority. 5. Reinforcement: The change must be reinforced to ensure that it becomes a permanent part of the organisation's culture. This involves providing ongoing support, recognition, and rewards. Benefits of the ADKAR Model: 1. Structured Approach: The ADKAR model provides a clear framework for managing change, ensuring that all key elements are addressed. 2. Increased Adoption: By addressing each component of the model, organisations can increase the likelihood of successful change adoption. 3. Reduced Resistance: The ADKAR model can help to identify and address potential sources of resistance to change. 4. Improved Stakeholder Engagement: By involving stakeholders in the change process, organisations can build support and commitment. Challenges and Considerations: 1. Complexity: Implementing the ADKAR model can be complex, especially for large-scale changes. 2. Resistance to Change: Overcoming resistance to change can be a significant challenge. 3. Measurement: Quantifying the success of change initiatives can be difficult. 4. Cultural Factors: Organisational culture can influence the effectiveness of the ADKAR model. We are a full-service technology partner and maximise business value by: 1. Aligning portfolios to business objectives 2. Delivering projects cost-effectively 3. Engineering quality 4. Removing delivery waste 5. Optimising platforms 6. Leveraging AI and data for efficiency and insights Get in contact with us now: Web: https://rebrand.ly/genesITTel. +61 (02) 8977 7517 / +61 (03) 9067 8400#sydney #melbourne #australia #change #management
Introduction to containerization and its benefits! Containerization is a method of packaging software and its dependencies into a single unit, known as a container, so that it can run consistently across different computing environments. This approach helps to ensure that applications work reliably and consistently, regardless of the underlying infrastructure. Key benefits of containerization: 1. Portability: Containers can be easily moved between different environments, such as development, testing, and production. 2. Consistency: Containers provide a consistent environment for applications, reducing the risk of errors and inconsistencies. 3. Efficiency: Containers can be started, stopped, and moved more efficiently than traditional virtual machines. 4. Scalability: Containers can be easily scaled up or down to meet changing demands. We are a full-service technology partner and maximise business value by: 1. Aligning portfolios to business objectives 2. Delivering projects cost-effectively 3. Engineering quality 4. Removing delivery waste 5. Optimising platforms 6. Leveraging AI and data for efficiency and insights Get in contact with us now: Web: https://rebrand.ly/genesITTel. +61 (02) 8977 7517 / +61 (03) 9067 8400#sydney #melbourne #australia #software #technology
This is the voice! A Voice of the Customer (VoC) program is a systematic approach to collecting, analysing, and understanding customer feedback to improve products, services, and overall customer satisfaction. It involves gathering insights from various sources, such as surveys, interviews, social media, and customer support interactions. The areas to focus on today is your feedback collection, here are 4 areas to implement: 1. Surveys: Distribute surveys to customers to gather specific feedback on products, services, and experiences. 2. Interviews: Conduct in-depth interviews with customers to gain deeper insights. 3. Social media monitoring: Track conversations on social media platforms to identify customer sentiment and feedback. 4. Customer support interactions: Analyse interactions with customer support to understand common issues and concerns. We are a full-service technology partner and maximise business value by: 1. Aligning portfolios to business objectives 2. Delivering projects cost-effectively 3. Engineering quality 4. Removing delivery waste 5. Optimising platforms 6. Leveraging AI and data for efficiency and insights Get in contact with us now: Web: https://rebrand.ly/genesITTel. +61 (02) 8977 7517 / +61 (03) 9067 8400#sydney #melbourne #australia #aitools #ai
AI in Finance and Banking: Use Cases 2024 1. Fraud Detection Anomaly detection: AI algorithms can identify unusual patterns in transactions that may indicate fraudulent activity. Real-time monitoring: AI-powered systems can monitor transactions in real time and flag suspicious activity. Biometric authentication: AI-driven facial recognition and voice recognition can enhance security and prevent identity theft. 2. Credit Scoring Alternative data: AI can analyse alternative data sources, such as social media activity, to assess creditworthiness. Dynamic scoring: AI models can update credit scores in real time based on changing circumstances. 3. Algorithmic Trading High-frequency trading: AI algorithms can execute trades at high speeds, taking advantage of market inefficiencies. Risk management: AI can help identify and mitigate risks in trading strategies. 4. Robo-Advisors Personalised investment advice: AI-powered robo-advisors can provide personalised investment recommendations based on individual risk tolerance and financial goals. Automated portfolio management: These platforms can automatically rebalance portfolios to maintain optimal asset allocation. 5. Customer Service Chatbots: AI-powered chatbots can handle customer inquiries and provide support 24/7. Personalised recommendations: AI can suggest products and services tailored to individual customer needs. 6. Risk Management Predictive analytics: AI can forecast market trends, identify potential risks, and help banks manage their risk exposure. Stress testing: AI can simulate various economic scenarios to assess the resilience of financial institutions. 7. Regulatory Compliance Fraud detection: AI can help banks comply with anti-money laundering and other regulatory requirements. Risk assessment: AI can assist in assessing compliance risks and ensuring adherence to regulations. We are a full-service technology partner and maximise business value by: 1. Aligning portfolios to business objectives 2. Delivering projects cost-effectively 3. Engineering quality 4. Removing delivery waste 5. Optimising platforms 6. Leveraging AI and data for efficiency and insights Get in contact with us now: Web: https://rebrand.ly/genesITTel. +61 (02) 8977 7517 / +61 (03) 9067 8400#sydney #melbourne #australia #aitools #ai
Everyone is scared… About Implementing ChatGPT & Google Gemini in companies. First, start at the Executive Level In Your Company! ChatGPT and Google Gemini, powerful language models, can be integrated into various aspects of a company's operations to enhance efficiency, productivity, and decision-making. Here's 3 areas where AI tools can make a difference at director level! 1. Strategic Planning: Use the models to analyse market trends, identify opportunities, and develop strategic plans. 2. Decision Making: Assist executives in making data-driven decisions by providing insights and analysis. 3. Customer Sentiment Analysis: Monitor customer sentiment across various channels to understand market reactions and identify potential issues. AI can definitely help with thinking outside the box! We are a full-service technology partner and maximise business value by: 1. Aligning portfolios to business objectives 2. Delivering projects cost-effectively 3. Engineering quality 4. Removing delivery waste 5. Optimising platforms 6. Leveraging AI and data for efficiency and insights Get in contact with us now: Web: https://rebrand.ly/genesITTel. +61 (02) 8977 7517 / +61 (03) 9067 8400#sydney #melbourne #australia #aitools #ai
AI in Facilities Management: More Efficiency and Sustainability in 2024! 1. Predictive Maintenance Sensor data analysis: AI can analyse data from sensors installed in equipment to predict when maintenance is needed, preventing breakdowns and reducing downtime. Anomaly detection: AI can identify abnormal patterns in equipment performance, indicating potential issues that may require attention. 2. Energy Management Energy optimization: AI can analyse energy consumption data to identify areas for improvement and optimise energy usage. Demand response: AI can help facilities managers participate in demand response programs, reducing energy costs and supporting grid stability. 3. Space Optimization Occupancy sensing: AI-powered sensors can track occupancy levels in different areas of a facility, helping to optimise space utilisation. Space planning: AI can assist in planning and optimising the layout of facilities, ensuring efficient use of space. 4. Environmental Sustainability Waste management: AI can help optimise waste management processes, reducing waste and improving sustainability. Water conservation: AI can identify opportunities for water conservation and optimise water usage. 5. Security and Safety Surveillance: AI-powered surveillance systems can detect security threats and improve safety. Access control: AI can help manage access control systems, ensuring that only authorised personnel have access to restricted areas. 6. Maintenance Management Work order management: AI can automate the process of creating, assigning, and tracking work orders. Inventory management: AI can help optimise inventory levels for maintenance supplies, reducing costs and preventing stockouts. AI is transforming the field of facilities management by improving efficiency, reducing costs, and enhancing sustainability. As AI technology continues to advance, we can expect to see even more innovative applications in the future. We are a full-service technology partner and maximise business value by: 1. Aligning portfolios to business objectives 2. Delivering projects cost-effectively 3. Engineering quality 4. Removing delivery waste 5. Optimising platforms 6. Leveraging AI and data for efficiency and insights Get in contact with us now: Web: https://rebrand.ly/genesITTel. +61 (02) 8977 7517 / +61 (03) 9067 8400#sydney #melbourne #australia #aitools #ai
How many PESTs have you found? NOT found any? Check this out! A PEST analysis is a strategic tool used to assess the external factors that can influence an organisation's performance. It helps businesses identify opportunities and threats in the external environment. The acronym PEST stands for: Political: Factors related to government policies, regulations, and political stability. Economic: Factors related to economic conditions, such as interest rates, inflation, and GDP growth. Sociocultural: Factors related to societal trends, cultural norms, demographics, and lifestyle changes. Technological: Factors related to technological advancements, innovations, and infrastructure. Key considerations when conducting a PEST analysis: 1. Relevance: Focus on factors that are most likely to impact your organisation's industry and operations. 2. Interconnectedness: Consider how these factors interact and influence each other. 3. Trends: Identify emerging trends and anticipate future changes. Example PEST factors for a technology company: 1. Political: Government regulations on data privacy, cybersecurity, and technology exports. 2. Economic: Global economic conditions, interest rates, and consumer spending. 3. Sociocultural: Changing consumer preferences, digital literacy, and social media trends. 4. Technological: Advancements in AI, cloud computing, and mobile technology. By conducting a thorough PEST analysis, businesses can gain a better understanding of the external environment and make informed decisions about their strategies and operations. We are a full-service technology partner and maximise business value by: 1. Aligning portfolios to business objectives 2. Delivering projects cost-effectively 3. Engineering quality 4. Removing delivery waste 5. Optimising platforms 6. Leveraging AI and data for efficiency and insights Get in contact with us now: Web: https://rebrand.ly/genesITTel. +61 (02) 8977 7517 / +61 (03) 9067 8400#sydney #melbourne #australia #aitools #ai
🌹 On Remembrance Day, genesIT pays tribute to the brave men and women who have served and sacrificed for our freedoms. 🕊️ Let us honour their courage, resilience, and dedication to peace. As we observe a moment of silence, let's also reflect on the enduring values of unity, gratitude, and remembrance. Lest we forget their sacrifices, may their legacy inspire us to strive for a more peaceful world. #RemembranceDay #LestWeForget #Peace #genesIT
AI in Education: Ask yourself, who is the one learning? AI is revolutionising the education landscape, offering innovative solutions to traditional challenges and enhancing learning experiences for students of all ages in traditional and corporate settings. Here are some key areas where AI is making a significant impact: 1. Personalised Learning Adaptive learning: AI-powered platforms can tailor educational content and pace to individual students' needs, ensuring that they are neither overwhelmed nor bored. Intelligent tutoring systems: AI-powered tutors can provide personalised guidance and support, helping students to overcome learning difficulties. 2. Intelligent Content Creation Automated grading: AI can automate the grading of assignments, freeing up teachers' time for more meaningful interactions with students. Intelligent content generation: AI can generate personalised learning materials, such as quizzes, worksheets, and lesson plans. 3. Accessibility and Inclusion Assistive technologies: AI can power assistive technologies that help students with disabilities to access education. Language translation: AI-powered language translation tools can help students from diverse backgrounds to learn effectively. 4. Teacher Support Administrative tasks: AI can automate administrative tasks, such as grading and scheduling, allowing teachers to focus on instruction. Professional development: AI can provide personalised professional development recommendations for teachers. 5. Student Engagement Gamification: AI can be used to gamify learning, making it more engaging and motivating for students. Virtual reality: AI-powered virtual reality experiences can provide immersive and interactive learning opportunities. We are a full-service technology partner and maximise business value by: 1. Aligning portfolios to business objectives 2. Delivering projects cost-effectively 3. Engineering quality 4. Removing delivery waste 5. Optimising platforms 6. Leveraging AI and data for efficiency and insights Get in contact with us now: Web: https://rebrand.ly/genesITTel. +61 (02) 8977 7517 / +61 (03) 9067 8400#sydney #melbourne #australia #aitools #ai

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