BBC Sounds help and FAQs (original) (raw)
Get the best out of BBC Sounds and fix issues with our really helpful support site.
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Known issues
Smart speaker | Update
Why do BBC Sounds streams stop or cut out when listening on my Alexa device?
BBC Sounds playback on Alexa stops or cuts out
Mobile/Tablet app | Update
Why are some programmes not available to download on the app?
Download option not available for some programmes
BBC Radio 4 | Update
Why is the sound distorted on episode nine of The Whisperer in Darkness?
Audio intentionally distorted in episode nine of The Whisperer in Darkness