Privacy Policy - FaceWallet.io (original) (raw)
Last Updated: September 25, 2025
This Privacy Statement explains how FaceWallet LLC and its subsidiaries and affiliated companies (“Company”) collects, uses, and discloses information about you through its website, mobile application and related products and services (collectively, the “Services”) or when you otherwise interact with us.
We may change this Privacy Statement from time to time. If we make changes, we will notify you by revising the date at the top of the Privacy Statement and, in some cases, we may provide you with additional notice. We encourage you to review the Privacy Statement whenever you access the Services or otherwise interact with us to stay informed about our information practices and the choices available to you.
Collection of Information
Information You Provide to Us
When you register for the Services and open an account, we ask you to provide certain information such as your name, email address, phone number, home address and credit card information. We also collect information when you participate in interactive features, fill out a form, participate in a contest or promotion, complete a transaction, communicate with us, request customer support, or otherwise provide information.
Information We Collect Automatically
When you access or use our Services, we automatically collect information about you, including:
- Transaction Information: Details about each transaction you make.
- Log Information: Browser type, access times, pages viewed, IP address, and referring pages.
- Device Information: Hardware model, operating system, browser, device IDs, and network information.
- Location Information: Collected in accordance with your device permissions.
- Cookies and Tracking: We use cookies, pixel tags, and similar technologies to analyze usage and improve services.
Information from Other Sources
We may obtain information from third parties, such as identity verification services, credit bureaus, mailing list providers, or social media platforms if you log in via those services.
Use of Information
We use collected information to provide, maintain, and improve our Services, including:
- Administering your account and transactions
- Developing new products and services
- Sending technical notices, updates, and alerts
- Communicating with you about products, offers, and news
- Analyzing trends and usage
- Detecting and preventing fraud or illegal activity
- Personalizing content and ads
- Facilitating promotions and contests
Sharing of Information
We may share your information in the following ways:
- With vendors, consultants, and payment processors working on our behalf
- With third parties for their own services and marketing purposes (unless you opt out)
- As required by law or legal process
- To enforce policies, protect rights, or ensure safety
- In connection with a merger, acquisition, or sale of assets
- Between our affiliates, subsidiaries, and related entities
- With your consent or at your direction
Social Sharing Features
Our Services may include features that let you share actions with social media or other platforms. Your use of such features may allow information to be shared with others depending on your settings.
Advertising and Analytics
We may allow others to provide analytics or serve advertisements on our behalf across the internet and apps using cookies, device identifiers, and tracking technologies.
Security
We take reasonable measures to protect information from loss, theft, misuse, and unauthorized access.
Data Retention
We retain information as long as necessary for business, legal, or regulatory purposes.
TrueDepth API
We may use Apple’s TrueDepth API for facial tracking. Information is only used to allow head movement interaction with the Services and is not stored or shared.
International Data Transfer
We may process and store information in the U.S. or other jurisdictions. We take steps to ensure your personal data is adequately protected.
European Economic Area (EEA) Residents
If you are located in the EEA, you have rights regarding access, correction, erasure, transfer, objection, or restriction of your personal data. You may exercise these rights by contacting us.
Your Choices
Account Information
You may update or delete your account at any time by emailing [email protected]. Certain information may be retained as required by law.
Location Information
You may disable location sharing on your device; however, some features may not work properly without it.
Cookies
Most browsers accept cookies by default. You can adjust your settings to remove or block cookies, though some features may be unavailable.
Promotional Communications
You may opt-out of promotional messages by following instructions in those messages or emailing us. We may still send service-related notices.
Push Notifications
You can disable mobile push notifications at any time through your device settings.
Contact Us
If you have any questions about this Privacy Statement, please contact us at [email protected].