elidjen dajp | BINUS University (original) (raw)
Papers by elidjen dajp
The Journal of Social Sciences Research, 2018
This paper aims to provide the effects of corporate reputation and distinctive organizational cap... more This paper aims to provide the effects of corporate reputation and distinctive organizational capability in formulating co-creation strategy for incumbent firm in facing industry resolution 4.0. A co-creation strategy is critical to sustain the business in anticipating new entries that convey the new business model. The study focuses on incumbent telecommunication companies since the telecommunication industry, while the incumbent has strong corporate reputation and organization capability. Those both capabilities is required to become a distinctive capability to provide strong core competence among others. This study is a quantitative study that was conducted with 35 firms were used as a sample in the study as exploring the model. The analytical approach and the solution technique used is the Smart Partial Least Square (SmartPLS). The results of the study demonstrated that corporate reputation and distinctive operational capability influence co-creation strategy, while corporate re...
Polish Journal of Management Studies, 2019
The in-depth study on the role of leadership especially digital leadership on the creation of str... more The in-depth study on the role of leadership especially digital leadership on the creation of strategic alliance and dynamic capability has not being explored. Hence, the purpose of this paper is to examine what are the roles of digital leadership in developing strategic alliance and dynamic capability based on market orientation. We argue that digital leadership behaviors have a stronger influence on the development of strategic alliance to drive dynamic capabilities based on market orientation. A quantitative method is used comprising 88 senior leaders of Indonesian telecommunication. The purposive sampling methods is used with the statistical tool is Smart PLS. The findings confirm the significant influence directly and indirectly between digital leadership and the development of strategic alliance and dynamic capabilities based on market orientation. The study has practical implication t o take the priority in developing of digital leadership in enforcing the transformation. the limitations of study could be identified as the sample, time and used statistical tools, hence the further study can be extended in term of sample quantity, time horizon to become longitudinal research.
Uncertain Supply Chain Management, 2020
This paper makes an assessment on the impact of co-creation strategy as part of digital transform... more This paper makes an assessment on the impact of co-creation strategy as part of digital transformation in Industry 4.0 on supply chain management. We argue that the concept of strategy has shifted from the competitive strategy into co-creation strategy based on collaboration value. In developing co-creation strategy, the input is derived from external factors associated with customer experience and internal factors related to distinctive capabilities and both focus on core competence development in supply chain management. We use telecommunication firms as our unit analysis with sample of 35 Indonesian Information and Communications Technologies (ICT) firms analysed using Partial Least Square (PLS). The findings show that the developing of co-creation strategy was supported by distinctive capabilities and customer experience. The findings also indicate that co-creation strategy emerges as a key in sustaining business of the firms to focus on developing customer experience and providing distinctive capabilities. .
International Journal of Energy Economics and Policy, 2019
The objective of this study is to investigate the effect of digital transformation, energy consum... more The objective of this study is to investigate the effect of digital transformation, energy consumption and Climate change on customer experience in the region of Indonesia. Research design is based on primary data collection through structural questionnaire. For customer experience, two factors under the title of hedonic and recognition are finalized. Digital transformation is observed through smart technologies. A sample of 282 respondents from Indonesian economy is selected and confirmatory factor analysis CFA is applied. All items of selected variables reflect reasonable factor loading, providing a good way for the regression analysis. Findings through regression indicates that awareness of smart technologies is increasing customer's experience in the form of entertaining, sense of comfort and educational. Learning of smart technologies has a significant influence on customer experience through entertaining and educational. Renewable energy consumption factor (usage of gas is friendly) has a significant and direct influence on all items of hedonic except sense of comfort. For recognition, all items are directly and significantly affected by the GFRIENDLY except sense of beauty. This study has significant covered the literature gap from the context of digital technologies, consumption of energy from new sources and climate change for better customer experience. Managerial implication of the study provides an evidence for the relevant experts in their field.
Uncertain Supply Chain Management, 2019
Digitalization plays a crucial role on current competitive market and it is associated with the u... more Digitalization plays a crucial role on current competitive market and it is associated with the utilization of digital technologies to change business model and to deliver new value-producing opportunities to the current business environment in an aim to move towards a digital business. Therefore, to address new business model, the purpose of this study is to explore the effect of digital customer experience and electronic word of mouth on sustainable performance of supply chain through brand image and supply chain image. In this study, data is collected from employees of Indonesian ICT companies. Clusters were formulated, and respondents were selected randomly. Three hundred and fifteen (315) responses were analysed with the help of structural equation modelling. The results indicate that digital customer experience and electronic word of mouth played positive role on promoting brand image. Brand image had positive role to promote supply chain image which influences positively on sustainable supply chain performance. Therefore, this study is important for Information Communication and Technology (ICT) industry to implement various e-commerce practices to promote digital customer experience and electronic word of mouth. .
Management Science Letters, 2019
Polish Journal of Management Studies, 2018
Industry 4.0 is the conceptual era where Internet and digital technology becomes an enabler for i... more Industry 4.0 is the conceptual era where Internet and digital technology becomes an enabler for innovation and transformation. Digital transformations are required by Telecommunication firms to transform their portfolio beyond the pipeline to close the gap in business model innovations, redefine customer engagement and co-creation, and set up new distinctive organization capabilities. This paper has the objective to develop a digital transformation model by assessing the mediating role of co-creation strategy on the relationship between distinctive organizational capability and business model innovation. The units of analysis are Indonesian telecommunication firms, using a sample of 35 out of 445 telecommunication firms. The analytical approach used for analysis is Smart Partial Least Square (PLS). The study results reveal that distinctive organizational capability has an indirect effect on business model innovation, but direct effect to co-creation strategy.
Journal of Social Science Research, 2018
This paper aims to provide the effects of corporate reputation and distinctive organizational cap... more This paper aims to provide the effects of corporate reputation and distinctive organizational capability in formulating co-creation strategy for incumbent firm in facing industry resolution 4.0. A co-creation strategy is critical to sustain the business in anticipating new entries that convey the new business model. The study focuses on incumbent telecommunication companies since the telecommunication industry, while the incumbent has strong corporate reputation and organization capability. Those both capabilities is required to become a distinctive capability to provide strong core competence among others. This study is a quantitative study that was conducted with 35 firms were used as a sample in the study as exploring the model. The analytical approach and the solution technique used is the Smart Partial Least Square (SmartPLS). The results of the study demonstrated that corporate reputation and distinctive operational capability influence co-creation strategy, while corporate reputation has a bigger role than distinctive capability in building co-creation strategy. These findings have practical implications for the management of the telecommunications industry in Indonesia, as the development of a co-creation strategy requires to be based on the development of corporate reputation with the support of the development of distinctive operational capability. Further research can be explored by expanding the sample, industry and in other countries. The study can also expand into a longitudinal study as part of the digital transformational model.
The Journal of Social Sciences Research, 2018
This paper aims to provide the effects of corporate reputation and distinctive organizational cap... more This paper aims to provide the effects of corporate reputation and distinctive organizational capability in formulating co-creation strategy for incumbent firm in facing industry resolution 4.0. A co-creation strategy is critical to sustain the business in anticipating new entries that convey the new business model. The study focuses on incumbent telecommunication companies since the telecommunication industry, while the incumbent has strong corporate reputation and organization capability. Those both capabilities is required to become a distinctive capability to provide strong core competence among others. This study is a quantitative study that was conducted with 35 firms were used as a sample in the study as exploring the model. The analytical approach and the solution technique used is the Smart Partial Least Square (SmartPLS). The results of the study demonstrated that corporate reputation and distinctive operational capability influence co-creation strategy, while corporate re...
Polish Journal of Management Studies, 2019
The in-depth study on the role of leadership especially digital leadership on the creation of str... more The in-depth study on the role of leadership especially digital leadership on the creation of strategic alliance and dynamic capability has not being explored. Hence, the purpose of this paper is to examine what are the roles of digital leadership in developing strategic alliance and dynamic capability based on market orientation. We argue that digital leadership behaviors have a stronger influence on the development of strategic alliance to drive dynamic capabilities based on market orientation. A quantitative method is used comprising 88 senior leaders of Indonesian telecommunication. The purposive sampling methods is used with the statistical tool is Smart PLS. The findings confirm the significant influence directly and indirectly between digital leadership and the development of strategic alliance and dynamic capabilities based on market orientation. The study has practical implication t o take the priority in developing of digital leadership in enforcing the transformation. the limitations of study could be identified as the sample, time and used statistical tools, hence the further study can be extended in term of sample quantity, time horizon to become longitudinal research.
Uncertain Supply Chain Management, 2020
This paper makes an assessment on the impact of co-creation strategy as part of digital transform... more This paper makes an assessment on the impact of co-creation strategy as part of digital transformation in Industry 4.0 on supply chain management. We argue that the concept of strategy has shifted from the competitive strategy into co-creation strategy based on collaboration value. In developing co-creation strategy, the input is derived from external factors associated with customer experience and internal factors related to distinctive capabilities and both focus on core competence development in supply chain management. We use telecommunication firms as our unit analysis with sample of 35 Indonesian Information and Communications Technologies (ICT) firms analysed using Partial Least Square (PLS). The findings show that the developing of co-creation strategy was supported by distinctive capabilities and customer experience. The findings also indicate that co-creation strategy emerges as a key in sustaining business of the firms to focus on developing customer experience and providing distinctive capabilities. .
International Journal of Energy Economics and Policy, 2019
The objective of this study is to investigate the effect of digital transformation, energy consum... more The objective of this study is to investigate the effect of digital transformation, energy consumption and Climate change on customer experience in the region of Indonesia. Research design is based on primary data collection through structural questionnaire. For customer experience, two factors under the title of hedonic and recognition are finalized. Digital transformation is observed through smart technologies. A sample of 282 respondents from Indonesian economy is selected and confirmatory factor analysis CFA is applied. All items of selected variables reflect reasonable factor loading, providing a good way for the regression analysis. Findings through regression indicates that awareness of smart technologies is increasing customer's experience in the form of entertaining, sense of comfort and educational. Learning of smart technologies has a significant influence on customer experience through entertaining and educational. Renewable energy consumption factor (usage of gas is friendly) has a significant and direct influence on all items of hedonic except sense of comfort. For recognition, all items are directly and significantly affected by the GFRIENDLY except sense of beauty. This study has significant covered the literature gap from the context of digital technologies, consumption of energy from new sources and climate change for better customer experience. Managerial implication of the study provides an evidence for the relevant experts in their field.
Uncertain Supply Chain Management, 2019
Digitalization plays a crucial role on current competitive market and it is associated with the u... more Digitalization plays a crucial role on current competitive market and it is associated with the utilization of digital technologies to change business model and to deliver new value-producing opportunities to the current business environment in an aim to move towards a digital business. Therefore, to address new business model, the purpose of this study is to explore the effect of digital customer experience and electronic word of mouth on sustainable performance of supply chain through brand image and supply chain image. In this study, data is collected from employees of Indonesian ICT companies. Clusters were formulated, and respondents were selected randomly. Three hundred and fifteen (315) responses were analysed with the help of structural equation modelling. The results indicate that digital customer experience and electronic word of mouth played positive role on promoting brand image. Brand image had positive role to promote supply chain image which influences positively on sustainable supply chain performance. Therefore, this study is important for Information Communication and Technology (ICT) industry to implement various e-commerce practices to promote digital customer experience and electronic word of mouth. .
Management Science Letters, 2019
Polish Journal of Management Studies, 2018
Industry 4.0 is the conceptual era where Internet and digital technology becomes an enabler for i... more Industry 4.0 is the conceptual era where Internet and digital technology becomes an enabler for innovation and transformation. Digital transformations are required by Telecommunication firms to transform their portfolio beyond the pipeline to close the gap in business model innovations, redefine customer engagement and co-creation, and set up new distinctive organization capabilities. This paper has the objective to develop a digital transformation model by assessing the mediating role of co-creation strategy on the relationship between distinctive organizational capability and business model innovation. The units of analysis are Indonesian telecommunication firms, using a sample of 35 out of 445 telecommunication firms. The analytical approach used for analysis is Smart Partial Least Square (PLS). The study results reveal that distinctive organizational capability has an indirect effect on business model innovation, but direct effect to co-creation strategy.
Journal of Social Science Research, 2018
This paper aims to provide the effects of corporate reputation and distinctive organizational cap... more This paper aims to provide the effects of corporate reputation and distinctive organizational capability in formulating co-creation strategy for incumbent firm in facing industry resolution 4.0. A co-creation strategy is critical to sustain the business in anticipating new entries that convey the new business model. The study focuses on incumbent telecommunication companies since the telecommunication industry, while the incumbent has strong corporate reputation and organization capability. Those both capabilities is required to become a distinctive capability to provide strong core competence among others. This study is a quantitative study that was conducted with 35 firms were used as a sample in the study as exploring the model. The analytical approach and the solution technique used is the Smart Partial Least Square (SmartPLS). The results of the study demonstrated that corporate reputation and distinctive operational capability influence co-creation strategy, while corporate reputation has a bigger role than distinctive capability in building co-creation strategy. These findings have practical implications for the management of the telecommunications industry in Indonesia, as the development of a co-creation strategy requires to be based on the development of corporate reputation with the support of the development of distinctive operational capability. Further research can be explored by expanding the sample, industry and in other countries. The study can also expand into a longitudinal study as part of the digital transformational model.