‎LumaGo (original) (raw)

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FREE: Petaluma Transit is a fare-free system. LumaGo on-demand transit, fixed-route, and paratransit services are all free.

Getting around Downtown Petaluma has never been easier! LumaGo is the newest addition to Petaluma Transit’s services, offering safe, reliable, and affordable on-demand transportation at your fingertips.

Whether you're heading to work, grabbing groceries, or exploring the local scene, LumaGo makes your journey simple. With just a few taps, you can book a ride, and our smart technology will calculate the fastest, most efficient route to get you from your pick-up location to your destination.

LumaGo is designed to complement Petaluma Transit’s fixed-route and paratransit services, giving you even more flexibility and convenience. Experience the future of transit in Petaluma—download, book, and ride with LumaGo today!

HOW IT WORKS:
- Book a ride by setting your pickup and dropoff addresses, and indicating if you’re riding with any additional passengers.
- You’ll receive an estimated time of arrival when booking your trip. This will automatically update as your vehicle makes its way to you.
- When your driver arrives, please promptly board the vehicle.
- There may be other passengers on board, and your trip might include a few additional stops along the way!

SHARING YOUR TRIP: Our algorithm matches riders headed in the same direction. This means you get the convenience of a private ride with the efficiency and reliability of a shared one.

RELIABLE: Track your ride as the driver approaches your location and while you're on the vehicle.

ACCESSIBLE: Our vehicles are ADA accessible and equipped with a wheelchair lift, ensuring that everyone in our community can ride with ease. Plus, our vehicles have bicycle racks, so you can bring your bike along for the ride.
Questions? Reach out at LumaGo@cityofpetaluma.org or call 877-778-LUMA
Loving your experience so far? Give us a 5-star rating!

Ratings and Reviews

Love this service!

This app and service makes life easier as a car-free/car limiting person! Can be busy a lot of time in afternoon to evening, definitely check to plan rides 30 mins or so in advance during rush if you need to be somewhere at a specific time. Only main issue is that sometimes the planned pick up spot will switch to a random further spot, which can be tedious during high traffic times. Would love to see LumaGo service in more east side Petaluma areas, overall wonderful service to offer for free, and amazingly friendly and professional drivers! 🌟🚌

Great

No more wounding when the bus will arrive but needs to do better knowing were to pick you up day 2 using and it was down the street

Real Bad or Poor Issues

This App Is Either Screwed-Up or Messed-Up really bad. Maybe my phone might
Need to be updated at this time.

I Am going to cesse using this App
Altogether. It Will be Off Loaded.
Service will be suspended

App Privacy

The developer, Via Transportation, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

Purchases
Location
Contact Info
User Content
Identifiers
Usage Data
Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

Seller

Via Transportation, Inc.

Size

151 MB

Supports

Wallet

Get all of your passes, tickets, cards, and more in one place.