Niaz Makhdum | Begum Rokeya University, Rangpur (original) (raw)

Papers by Niaz Makhdum

Journal of Health Management

Antibiotic resistance is a serious global health problem. This study endeavours to assess the cur... more Antibiotic resistance is a serious global health problem. This study endeavours to assess the current knowledge, attitude, and practice (KAP) regarding antibiotic usage among the rural people of Meherpur district, Bangladesh. This study followed quantitative approach and used social survey method to collect data from 399 respondents of Meherpur district. Results reveal that the respondents had a moderate knowledge of antibiotic usage but a negative attitude towards following the guideline and poor practice in using antibiotics made the situation worse for them. The findings of this study will help for the policymakers to develop the current awareness level of the rural people regarding antibiotic use and will provide a guideline for the improvement of current community clinics health-care providers’ efficiency on their service provision.

Language is considered to be an important medium of communication which helps to connect people a... more Language is considered to be an important medium of communication which helps to connect people and bring them close to one another. Every year a huge number of indigenous people living in Bangladesh who face serious discrimination in getting quality education and employment due to language-based learning difficulty. The objective of the study was to identify how language problem is creating employment disparity between mainstream Bengali people and minority indigenous people. It also sought to find a solution of the issue and reduce discrimination for indigenous people. The research basically was conducted based on secondary literature support. The main reason behind the low literacy is that most of them have to study in Bengali medium rather than their mother tongue. Besides, the schools lack sufficient infrastructure and adequate teachers. It also increases the tendency of high drop out. Moreover, low literacy rate deprived them to enter into a better employment sector. It is sug...

The gender-based differences in satisfaction on the service quality of the Upazila Health Complex... more The gender-based differences in satisfaction on the service quality of the Upazila Health Complex (UHC) in Bangladesh are assessed in this paper using the SERVQUAL model. Two Upazila, field administrative unit of Bangladesh, of Meherpur district of Bangladesh, were selected to conduct the study. The study used a quantitative approach, primarily using the survey method. The research found that the perception of male and female on service quality of UHC varies significantly. Though they have a similar perception of reliability dimension, females still have a comparatively more positive perception of accessibility, tangibles, empathy, and responsiveness dimensions to UHC than male service receivers. The regression result showed that responsiveness is the key factor to bring satisfaction in service, while empathy and accessibility moderately influence service receivers’ satisfaction. The findings will be useful for policymakers, public health stakeholders, earnest learners, practitioner...

Bangladesh Journal of Public Administration

Antibiotic resistance has become a serious concern for ensuring quality health care in upcoming d... more Antibiotic resistance has become a serious concern for ensuring quality health care in upcoming decade. The main objective of the study was to identify some influential determinants of knowledge, attitude and practice about antibiotic usage of rural people specially focusing on the gender perspective. A cross sectional study design and quantitative approach was followed to conduct the study. Result shows that the knowledge, attitude and practice scores on antibiotic usage are below average. Specially rural women are significantly lagging behind than their male counterparts. Due to absence of doctors and poor financial condition of the villagers, they frequently take antibiotics to speedup their recobvery process without fulfilling the required dosage. Immediate policy measures should be taken by the government to accommodate more doctors in the rural area, raise awareness on antibiotic resistance and shut down the illegal drugshops.

Asian Journal of Social Sciences and Legal Studies

The stream of globalization is impelling Bangladesh to adopt the technologies of the Fourth Indus... more The stream of globalization is impelling Bangladesh to adopt the technologies of the Fourth Industrial Revolution (FIR). This study examined the opportunities and problems created by the adoption of FIR in Bangladesh. Findings show that the adaptation of FIR can create enormous difficulties for the country with some new opportunities. Sustainable ICT development, increase in productivity, women, and citizen empowerment will bring positive effects. However, social inequality, colossal unemployment, a threat to social security, the domination of MNCs will increase that can harm the economy badly. FIR will also influence the political system. Hence, a comprehensive plan and sound policymaking can help to exploit the opportunity of FIR. Professional development training for human resources, job-based educational system, sensitive labor policies, alternative employment sector with updated technologies, investment in SMEs is expected to tackle the challenges of FIR in Bangladesh. Furtherm...

Journal of Patient Experience

This article attempts to measure the state of satisfaction of patients over the quality of health... more This article attempts to measure the state of satisfaction of patients over the quality of health care as well as identify the crucial factors that affect the patients’ satisfaction in Upazila Health Complex (UHC). The quantitative approach was used following a structured questionnaire survey method. Four hundred visitors of 2 UHCs in Meherpur district were randomly selected as respondents for the study. The Statistical Package for Social Science IBM version 24 and R software (version 4.0.2) were used to run descriptive statistics, χ2 test, confirmatory factor analysis, and principal component analysis for quantitative data analysis. The data reveal that the overall satisfaction score is (2.75 ± 0.943). A 3-dimension model of service quality is found to have a significant relationship with patients’ satisfaction at the rural level. Care providers’ attitude and responsiveness in service delivery are found to be the most vital factor, while the tangibles and accessibility factors mode...

Journal of Public Administration and Governance

Public participation in local government is considered very crucial for ensuring good governance ... more Public participation in local government is considered very crucial for ensuring good governance and quality service at the local level. This study aims to measure the level of public participation in the local government of Bangladesh. For this purpose, Arnstein’s citizen participation theory is used in this study. A cross-sectional quantitative approach has been followed in this study. To fulfill the research objectives, 400 samples were collected using the survey method from two divisions of Bangladesh namely Dhaka and Rangpur. A semi-structured questionnaire was used in this study for conducting the survey. Major findings of this study revealed that existing mechanisms for citizens’ participation in the local government of Bangladesh is merely for eye-washing rather than for ensuring actual citizen’s participation. People cannot influence local government decisions through these existing mechanisms. In terms of Arnstein’s citizen’s participation theory, the level of public parti...

SAGE journals

This article attempts to measure the state of satisfaction of patients over the quality of health... more This article attempts to measure the state of satisfaction of patients over the quality of health care as well as identify the crucial factors that affect the patients' satisfaction in Upazila Health Complex (UHC). The quantitative approach was used following a structured questionnaire survey method. Four hundred visitors of 2 UHCs in Meherpur district were randomly selected as respondents for the study. The Statistical Package for Social Science IBM version 24 and R software (version 4.0.2) were used to run descriptive statistics, w 2 test, confirmatory factor analysis, and principal component analysis for quantitative data analysis. The data reveal that the overall satisfaction score is (2.75 + 0.943). A 3-dimension model of service quality is found to have a significant relationship with patients' satisfaction at the rural level. Care providers' attitude and responsiveness in service delivery are found to be the most vital factor, while the tangibles and accessibility factors moderately influence the patient's satisfaction on the service quality at UHCs.

SAGE publishers, 2021

The gender-based differences in satisfaction on the service quality of the Upazila Health Complex... more The gender-based differences in satisfaction on the service quality of the Upazila Health Complex (UHC) in Bangladesh are assessed in this paper using the SERVQUAL model. Two Upazila, field administrative unit of Bangladesh, of Meherpur district of Bangladesh, were selected to conduct the study. The study used a quantitative approach, primarily using the survey method. The research found that the perception of male and female on service quality of UHC varies significantly. Though they have a similar perception of reliability dimension, females still have a comparatively more positive perception of accessibility, tan-gibles, empathy, and responsiveness dimensions to UHC than male service receivers. The regression result showed that responsiveness is the key factor to bring satisfaction in service, while empathy and accessibility moderately influence service receivers' satisfaction. The findings will be useful for policymakers, public health stakeholders, earnest learners, practitioners, and academia.

Bangladesh Public Administration Training Centre (BPATC) Savar, Dhaka, Bangladesh, 2021

Antibiotic resistance has become a serious concern for ensuring quality health care in the upcomi... more Antibiotic resistance has become a serious concern for ensuring quality health care in the upcoming decades. The study's main objective was to explore knowledge, attitude, and practice (KAP) about rural people's antibiotic usage, primarily focusing on the gender perspective. A cross-sectional study design and quantitative approach were followed to carry out the study. Data collection was conducted through a survey method using a structured questionnaire from a random sample of 399 respondents. Descriptive statistical analysis, chi-square, and multivariate analysis of variance (MANOVA) tests were used to analyze the collected data. The result shows that the knowledge, attitude, and practice scores on antibiotic usage are below average. Especially rural women are significantly lagging behind their male counterparts. Due to the absence of doctors and the poor financial condition of the villagers, they frequently take antibiotics to speed up their recovery process without fulfilling the required dosage. The government should take immediate policy measures to accommodate more doctors in the rural areas, raise awareness on antibiotic resistance, and shut down the illegal drug shops as soon as possible.

North American Academic Research, 2020

Asian Journal of Social Sciences and Legal Studies, 2020

It's about forms of government in south Asia(Bangladesh, India and Sri lanka)

Drafts by Niaz Makhdum

Education is the most powerful weapon that we can use to change the world.so education should be... more Education is the most powerful weapon that we can use to change the world.so education should
be world standards. In response to make the education system of Bangladesh world standards,
government adopted National Education Policy-2010. As implementation is a sequential process
of policy formation, we tried to see the progress of implementation of National Education Policy-
2010. We visited Directorate of Primary Education to see the implementation of strategies
according to the education policy from governmental level. We also visited two government
primary schools from urban areas in and two schools from rural areas to see the difference among
the schools of urban areas and rural areas. Based on the collected information we can concluded
some initiatives of government are affirmative some are frustrating.

In the modern world, the major importance of international trade has become an important issue. I... more In the modern world, the major importance of international trade has become an important issue. International trade creates a borderless market where every country can compete and maximize profits. It opens possibility for companies to enter into a larger market around the world as well as allows developing countries’ business to become a part of international production network. International trade leads more access to capital flow for developing countries. The aim of this paper is to prepare a common approach to international trade's benefit and losses of developing or under developing countries. Several objectives, theoretical concept of international trade and analysis of some recent economic cases are discussed .The main task is to find out that how developing or under developing countries are benefited from international trade over developed countries. But actually international trade has served the actual motive for developing countries.

Value Added Tax (VAT) is one of the largest sources of collecting revenue from the people for the... more Value Added Tax (VAT) is one of the largest sources of collecting revenue from the people for the fund of their budget. In 1991, it has been developed to overcome the existing economic and social problems as a part of reformation of the tax based on consumption only. The aim of this paper is to find out the existing practices of Value Added Tax (VAT) in Bangladesh and find out the change area of it to overcome the existing problematic practices to make a good figure to be a great supportive sector of government. Several objectives, theoretical concept of VAT, the current practices of VAT, limitations of existing practices, changes necessary for overcoming this problematic practices are discussed. The main task is to find out that what difference does it make comparing the other developing countries? It also shows which Chang Management Model has been followed to bring the changes.

Journal of Health Management

Bangladesh Journal of Public Administration

Asian Journal of Social Sciences and Legal Studies

Journal of Patient Experience

Journal of Public Administration and Governance

SAGE journals

This article attempts to measure the state of satisfaction of patients over the quality of health... more This article attempts to measure the state of satisfaction of patients over the quality of health care as well as identify the crucial factors that affect the patients' satisfaction in Upazila Health Complex (UHC). The quantitative approach was used following a structured questionnaire survey method. Four hundred visitors of 2 UHCs in Meherpur district were randomly selected as respondents for the study. The Statistical Package for Social Science IBM version 24 and R software (version 4.0.2) were used to run descriptive statistics, w 2 test, confirmatory factor analysis, and principal component analysis for quantitative data analysis. The data reveal that the overall satisfaction score is (2.75 + 0.943). A 3-dimension model of service quality is found to have a significant relationship with patients' satisfaction at the rural level. Care providers' attitude and responsiveness in service delivery are found to be the most vital factor, while the tangibles and accessibility factors moderately influence the patient's satisfaction on the service quality at UHCs.

SAGE publishers, 2021

The gender-based differences in satisfaction on the service quality of the Upazila Health Complex... more The gender-based differences in satisfaction on the service quality of the Upazila Health Complex (UHC) in Bangladesh are assessed in this paper using the SERVQUAL model. Two Upazila, field administrative unit of Bangladesh, of Meherpur district of Bangladesh, were selected to conduct the study. The study used a quantitative approach, primarily using the survey method. The research found that the perception of male and female on service quality of UHC varies significantly. Though they have a similar perception of reliability dimension, females still have a comparatively more positive perception of accessibility, tan-gibles, empathy, and responsiveness dimensions to UHC than male service receivers. The regression result showed that responsiveness is the key factor to bring satisfaction in service, while empathy and accessibility moderately influence service receivers' satisfaction. The findings will be useful for policymakers, public health stakeholders, earnest learners, practitioners, and academia.

Bangladesh Public Administration Training Centre (BPATC) Savar, Dhaka, Bangladesh, 2021

North American Academic Research, 2020

Asian Journal of Social Sciences and Legal Studies, 2020

It's about forms of government in south Asia(Bangladesh, India and Sri lanka)