Issue 31427: Add an answer to the Windows FAQ about installing the Universal C Runtime (original) (raw)

Issue31427

Created on 2017-09-12 12:00 by Stephan Houben, last changed 2022-04-11 14:58 by admin.

Messages (4)
msg301952 - (view) Author: Stephan Houben (Stephan Houben) Date: 2017-09-12 12:00
Several people have asked on python-list why they are running into these errors. Python 3.6.0 can't start because api-ms-win-crt-runtime-l1-1-0.dll is missing. The solution is to install KB 2999226 "Update for Universal C Runtime in Windows". https://support.microsoft.com/en-us/help/2999226/update-for-universal-c-runtime-in-windows Propose to add this as a Windows FAQ.
msg301959 - (view) Author: Mariatta (Mariatta) * (Python committer) Date: 2017-09-12 13:33
Is this only a problem with 3.6.0 or >= 3.6.0?
msg301974 - (view) Author: Steve Dower (steve.dower) * (Python committer) Date: 2017-09-12 16:26
This is a problem with 3.5 and later running on Windows 8.1 or earlier without all Windows Updates being installed. It can happen for two reasons: * not using the official installer (most common) * random failure in the official installer (rare) Installing KB2999226 is a good start, though it will likely trigger another Windows Update to get the latest version. Windows 10 is not affected. I'm in favor of adding this to the FAQ.
msg301994 - (view) Author: Eryk Sun (eryksun) * (Python triager) Date: 2017-09-12 21:18
The FAQ could instead link to the more recent update, KB3118401. https://support.microsoft.com/en-us/help/3118401/update-for-universal-c-runtime-in-windows
History
Date User Action Args
2022-04-11 14:58:52 admin set github: 75608
2021-03-12 17:34:56 eryksun set title: Proposed addition to Windows FAQ -> Add an answer to the Windows FAQ about installing the Universal C Runtimeversions: + Python 3.8, Python 3.9, Python 3.10, - Python 3.5, Python 3.6, Python 3.7
2017-09-12 21🔞40 eryksun set versions: + Python 3.5
2017-09-12 21🔞14 eryksun set nosy: + eryksunmessages: +
2017-09-12 16:26:53 steve.dower set messages: +
2017-09-12 13:33:38 Mariatta set nosy: + Mariatta, paul.moore, tim.golden, zach.ware, steve.dowermessages: + components: + Windowsstage: needs patch
2017-09-12 12:00:28 Stephan Houben create