Email Archives - CharlesWorks (original) (raw)

Hardening Your SmarterMail Server: The “Bouncer” Defense

by | Apr 20, 2026 | Email, Technical Help, Web Hosting

Using FirewallD and Fail2Ban on Debian 13 Let's talk about hardening your Smartermail in Linux. When you put a powerful mail server like SmarterMail on a dedicated Debian box, it’s like opening a high-end storefront. Within minutes, "window shoppers" (automated bots)...

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How to Use nslookup at a Windows or Linux Prompt

by Charles Oropallo | Jan 7, 2026 | Domain Names, Email, Technical Help, Web Hosting

Ever wonder how the Internet really finds a website or delivers email? In this practical guide, I explain how to use the nslookup command on Windows and Linux to uncover DNS answers, troubleshoot problems, and understand what’s happening behind the scenes.

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About Your Website Form Output: Spam and Security Concerns

by Charles Oropallo | Dec 1, 2025 | Email, Phishing, Scams and Spoofs, Spam

Spam form submissions can be annoying, but they’re also a common part of running a website. I explain why they happen, what they mean, and how you can handle them without hurting your site’s security or email reputation.

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Accessing Your Email Made Easy: Desktop Webmail Shortcuts for PC and Mac

by Charles Oropallo | Jul 1, 2025 | Email, Technical Help

Need quick access to your email? At CharlesWorks, I make it simple to open your webmail right from your desktop—whether you’re using Roundcube or Microsoft Office 365. This guide shows you how to create shortcuts on both Windows PCs and Macs so you can log into your email with a single click. It also includes the correct IMAP and SMTP settings for setting up your email in programs like Outlook or Apple Mail. If you’re tired of typing in URLs or searching bookmarks, this article is for you. Spend less time clicking—and more time communicating.

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Using the Microsoft Outlook App for IMAP Email on Your Phone

by Charles Oropallo | Jun 30, 2025 | Email, Technical Help

Email on Your Phone Many of our clients at CharlesWorks reach out about checking their email on mobile devices. Recently, a client asked me if there was an app or shortcut to use for his email system on his phone. I initially thought he had Hosted Exchange email, so I...

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Why We Do not Outsource: The CharlesWorks Difference

by Charles Oropallo | Jun 6, 2025 | Domain Names, Email, Search Engine Optimization (SEO), Technical Help, Web Hosting, WordPress

Not all website help is created equal. At CharlesWorks, every task is completed by our in-house U.S.-based team—never outsourced overseas. While other companies promote low rates using virtual assistants or foreign freelancers, we focus on dependable, expert-level service provided by people right here in your community. We bill by the minute, so you only pay for what you actually need. Whether it’s a website update, SEO help, or managing your domain and email, we handle it quickly, professionally, and locally. Learn why supporting a trusted local business like CharlesWorks makes all the difference in getting work done right.

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Unverified Emails Matter and How to Fix Them

by Charles Oropallo | Mar 31, 2025 | Email, Phishing, Scams and Spoofs, Spam, Technical Help

Are your website emails disappearing or landing in spam? You might be dealing with unverified emails—and it could be costing you business. Many important messages, like contact form submissions and update notifications, never reach the inbox because modern email servers are stricter than ever. With filters powered by artificial intelligence and constant security updates, even legitimate emails can get flagged as suspicious. This article breaks down why it happens, what it looks like (with real examples from Outlook), and how you can fix it. You’ll learn about SPF, DKIM, and DMARC—three critical DNS settings that help your website’s emails look trustworthy to all mail servers. Whether you manage your own website or rely on a hosting provider, this guide will show you what to check and how to stay out of the junk folder. Don’t let your site’s messages get lost—read the full article to protect your email delivery.

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Understanding Recent Price Adjustments at CharlesWorks

by Charles Oropallo | Feb 18, 2025 | Domain Names, Email, Random Info

In response to rising utility and equipment costs, CharlesWorks is adjusting some of our pricing to continue delivering the high-quality service you expect. We are increasing our monthly email packages and Microsoft Office products by 1andannualdomainnamefeesby1 and annual domain name fees by 1andannualdomainnamefeesby2. Despite these changes, we are holding monthly hosting charges and labor costs steady at $99 per hour, billable by the minute. We strive to minimize these impacts and appreciate your understanding as we navigate these economic challenges together.

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Major Solar Storm Can Disrupt Internet, Emails, Texts This Weekend

by Charles Oropallo | Oct 5, 2024 | Email, Random Info, Web Hosting

Solar flares from the current G3-class solar storm could cause significant Internet disruptions. These flares interfere with satellites responsible for data transmission, potentially slowing website loading times or causing temporary outages. Satellite-based email and messaging services may also face delays as the storm’s impact interrupts communication signals, leading to intermittent access for users. While the storm is unlikely to cause widespread, long-term damage, localized disruptions are possible. Be prepared for slower service and intermittent connectivity throughout the weekend.

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Understanding Email Delays and Attachments

by Charles Oropallo | Jun 10, 2024 | Email, Technical Help

Understanding email delays and attachment issues can reduce frustration. At CharlesWorks, we separate email and web servers to enhance reliability. Learn why delays occur and how to mitigate them, including tips for handling large attachments and improving connectivity.

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