Sara Jones | City, University of London (original) (raw)
Papers by Sara Jones
Proceedings of the 2006 international workshop on Service-oriented software engineering - SOSE '06, 2006
In this paper we argue that processes, techniques and tools for service-centric systems engineeri... more In this paper we argue that processes, techniques and tools for service-centric systems engineering need to be integrated into existing development methods to ensure their uptake and use. This paper reports a new service discovery tool designed to integrate with the Rational Unified Process and UML and offer seamless generation of service queries from requirements specifications. It describes tool features that overcome research challenges for seamless integration. It demonstrates these features from an example of a real-world, service-based automotive application.
2006 Service-Oriented Computing: Consequences for Engineering Requirements (SOCCER'06 - RE'06 Workshop), 2006
Abstract Service-centric systems pose new challenges and opportunities for requirements processes... more Abstract Service-centric systems pose new challenges and opportunities for requirements processes and techniques. This paper describes new techniques developed by the EU-funded SeCSE Integrated Project that enable service discovery during early requirements ...
Digital devices, such as mobile phones, are often hard for older people to use, and uptake of suc... more Digital devices, such as mobile phones, are often hard for older people to use, and uptake of such devices amongst the older population is currently low. Our aim is to increase understanding of the way in which older people can be more involved in designing digital devices to suit their own needs. We describe a creative process involving designers and older people in completing cultural probes and participating in creative workshops. We analyse the creative process based on our observations of stimuli and blocks to creative thinking during the workshops. Our results indicate that the most productive way to involve older people in the design of digital devices for the older population may be to have older people working alongside designers during the creative design process.
Lecture Notes in Computer Science, 2004
Different modelling techniques from different disciplines are needed to model complex socio-techn... more Different modelling techniques from different disciplines are needed to model complex socio-technical systems and their requirements. This paper describes the application of RESCUE, a process that integrates 4 modelling techniques to model and analyse stakeholder requirements for DMAN, a system for scheduling and managing the departure of aircraft from major European airports. It describes how human activity, use case and i* modelling were applied and integrated using synchronisation checks to model requirements on DMAN. Synchronisation checks applied at predefined stages in RESCUE revealed omissions and potential inconsistencies in the models and stakeholder requirements that, in turn, led to improvements to the models and resulting specification. The paper ends with implications for requirements model integration, and describes future work to extend and apply RESCUE.
Lecture Notes in Computer Science, 2007
Service-centric systems pose new challenges and opportunities for requirements processes and tech... more Service-centric systems pose new challenges and opportunities for requirements processes and techniques. This paper reports new techniques developed by the EU-funded SeCSE Integrated Project that enable service discovery during early requirements processes and exploit discovered services to enhance requirements specifications. The paper describes the algorithm for discovering services from requirements expressed using structured natural language, and demonstrates it using an automotive example. The paper also reports a first evaluation of the utility of the environment that implements this algorithm when improving the specification of requirements with retrieved services.
Proceedings of the 8th ACM conference on Creativity and cognition - C&C '11, 2011
User roles in asynchronous distributed collaborative idea generation. Paper presented at the 8th ... more User roles in asynchronous distributed collaborative idea generation. Paper presented at the 8th ACM conference on Creativity and cognition,
Information and Software Technology, 1989
The accurate capture and representation of user requirements plays a critical role in the constru... more The accurate capture and representation of user requirements plays a critical role in the construction of effective and flexible information systems. However, despite the introduction of development methods and CASE tools in the project life-cycle, the process of developing a requirements specification remains problematical.
… on Requirements …, 2005
This paper reports an exploration into the effectiveness of rich media scenarios on requirements ... more This paper reports an exploration into the effectiveness of rich media scenarios on requirements discovery. It reports recent extensions to the ART-SCENE scenario environment to generate scenarios that combine structured text with graphic, image, video and audio documents to support requirements discovery. It presents results from a controlled empirical study and industrial application in which ART-SCENE was used to discover requirements for a new medical system in a hospital to explore 3 questions about the cost-effectiveness of rich media scenarios. Findings revealed that rich media scenarios can lead to the discovery of new requirements during scenario walkthroughs, but the cost of capturing data for and setting up the scenarios was high, and the totals of requirements documented with rich media scenarios was not higher than with structured text scenarios. The paper ends by offering possible explanations of the results and outlining future work.
In this workshop we will explore the use of technical and other artefacts and interventions to cr... more In this workshop we will explore the use of technical and other artefacts and interventions to create information spaces that facilitate, rather than inhibit, creative conversations that take place as part of the design process. We wish to support designers in engaging more flexibly and effectively in conversations that are characterized by both innovation and reflective, critical thinking, and that take place in both co-located and distributed settings. Key technological aspects of this support include the management and display of design ...
Creativity is indispensable for more innovative interactive system development. This tutorial is ... more Creativity is indispensable for more innovative interactive system development. This tutorial is relevant to anyone involved in large projects that are exploiting new technologies or developing new interactive systems and media. The tutorial will familiarize participants with both the need for creativity, and the techniques and tools to bring this about. It will interleave short presentations with group work activities that allow participants to use different techniques for stimulating creativity. No prior knowledge of creativity models or techniques is expected. Over the last 6 years, the presenters have designed and run 14 different creativity workshops in projects developing large-scale interactive systems for major clients. Neil Maiden is Professor of Systems Engineering in the Centre for HCI Design at City University, and Sara Jones is the RCUK academic fellow in creative socio-technical system design.
Lecture Notes in Computer Science, 2000
In this paper, we present our experience of using rich and detailed models of human activity in a... more In this paper, we present our experience of using rich and detailed models of human activity in an existing socio-technical system in the domain of air traffic control to inform a use case-based specification of an enhanced future system, called DMAN. This work was carried out as part of a real project for Eurocontrol, the European Organisation for the Safety of Air Navigation. We describe, in outline, the kinds of models we used, and present some examples of the ways in which these models influenced the specification of use cases and requirements for the future system. We end with a discussion of lessons learnt.
Older people as equal partners in designing a digital device for olders' everyday needs. Create09... more Older people as equal partners in designing a digital device for olders' everyday needs. Create09 conference, London, UK.
... David Messer University of Hertfordshire Faculty of Human Sciences, Psychology Department Col... more ... David Messer University of Hertfordshire Faculty of Human Sciences, Psychology Department College Lane, Hatfield, Hertfordshire ... by Quinn, motivates the exploration of the environment (QUINN et al, 1993) and offers increased freedom and motivation to students (OREN, 1990 ...
Proceedings of the 2006 international workshop on Service-oriented software engineering - SOSE '06, 2006
In this paper we argue that processes, techniques and tools for service-centric systems engineeri... more In this paper we argue that processes, techniques and tools for service-centric systems engineering need to be integrated into existing development methods to ensure their uptake and use. This paper reports a new service discovery tool designed to integrate with the Rational Unified Process and UML and offer seamless generation of service queries from requirements specifications. It describes tool features that overcome research challenges for seamless integration. It demonstrates these features from an example of a real-world, service-based automotive application.
2006 Service-Oriented Computing: Consequences for Engineering Requirements (SOCCER'06 - RE'06 Workshop), 2006
Abstract Service-centric systems pose new challenges and opportunities for requirements processes... more Abstract Service-centric systems pose new challenges and opportunities for requirements processes and techniques. This paper describes new techniques developed by the EU-funded SeCSE Integrated Project that enable service discovery during early requirements ...
Digital devices, such as mobile phones, are often hard for older people to use, and uptake of suc... more Digital devices, such as mobile phones, are often hard for older people to use, and uptake of such devices amongst the older population is currently low. Our aim is to increase understanding of the way in which older people can be more involved in designing digital devices to suit their own needs. We describe a creative process involving designers and older people in completing cultural probes and participating in creative workshops. We analyse the creative process based on our observations of stimuli and blocks to creative thinking during the workshops. Our results indicate that the most productive way to involve older people in the design of digital devices for the older population may be to have older people working alongside designers during the creative design process.
Lecture Notes in Computer Science, 2004
Different modelling techniques from different disciplines are needed to model complex socio-techn... more Different modelling techniques from different disciplines are needed to model complex socio-technical systems and their requirements. This paper describes the application of RESCUE, a process that integrates 4 modelling techniques to model and analyse stakeholder requirements for DMAN, a system for scheduling and managing the departure of aircraft from major European airports. It describes how human activity, use case and i* modelling were applied and integrated using synchronisation checks to model requirements on DMAN. Synchronisation checks applied at predefined stages in RESCUE revealed omissions and potential inconsistencies in the models and stakeholder requirements that, in turn, led to improvements to the models and resulting specification. The paper ends with implications for requirements model integration, and describes future work to extend and apply RESCUE.
Lecture Notes in Computer Science, 2007
Service-centric systems pose new challenges and opportunities for requirements processes and tech... more Service-centric systems pose new challenges and opportunities for requirements processes and techniques. This paper reports new techniques developed by the EU-funded SeCSE Integrated Project that enable service discovery during early requirements processes and exploit discovered services to enhance requirements specifications. The paper describes the algorithm for discovering services from requirements expressed using structured natural language, and demonstrates it using an automotive example. The paper also reports a first evaluation of the utility of the environment that implements this algorithm when improving the specification of requirements with retrieved services.
Proceedings of the 8th ACM conference on Creativity and cognition - C&C '11, 2011
User roles in asynchronous distributed collaborative idea generation. Paper presented at the 8th ... more User roles in asynchronous distributed collaborative idea generation. Paper presented at the 8th ACM conference on Creativity and cognition,
Information and Software Technology, 1989
The accurate capture and representation of user requirements plays a critical role in the constru... more The accurate capture and representation of user requirements plays a critical role in the construction of effective and flexible information systems. However, despite the introduction of development methods and CASE tools in the project life-cycle, the process of developing a requirements specification remains problematical.
… on Requirements …, 2005
This paper reports an exploration into the effectiveness of rich media scenarios on requirements ... more This paper reports an exploration into the effectiveness of rich media scenarios on requirements discovery. It reports recent extensions to the ART-SCENE scenario environment to generate scenarios that combine structured text with graphic, image, video and audio documents to support requirements discovery. It presents results from a controlled empirical study and industrial application in which ART-SCENE was used to discover requirements for a new medical system in a hospital to explore 3 questions about the cost-effectiveness of rich media scenarios. Findings revealed that rich media scenarios can lead to the discovery of new requirements during scenario walkthroughs, but the cost of capturing data for and setting up the scenarios was high, and the totals of requirements documented with rich media scenarios was not higher than with structured text scenarios. The paper ends by offering possible explanations of the results and outlining future work.
In this workshop we will explore the use of technical and other artefacts and interventions to cr... more In this workshop we will explore the use of technical and other artefacts and interventions to create information spaces that facilitate, rather than inhibit, creative conversations that take place as part of the design process. We wish to support designers in engaging more flexibly and effectively in conversations that are characterized by both innovation and reflective, critical thinking, and that take place in both co-located and distributed settings. Key technological aspects of this support include the management and display of design ...
Creativity is indispensable for more innovative interactive system development. This tutorial is ... more Creativity is indispensable for more innovative interactive system development. This tutorial is relevant to anyone involved in large projects that are exploiting new technologies or developing new interactive systems and media. The tutorial will familiarize participants with both the need for creativity, and the techniques and tools to bring this about. It will interleave short presentations with group work activities that allow participants to use different techniques for stimulating creativity. No prior knowledge of creativity models or techniques is expected. Over the last 6 years, the presenters have designed and run 14 different creativity workshops in projects developing large-scale interactive systems for major clients. Neil Maiden is Professor of Systems Engineering in the Centre for HCI Design at City University, and Sara Jones is the RCUK academic fellow in creative socio-technical system design.
Lecture Notes in Computer Science, 2000
In this paper, we present our experience of using rich and detailed models of human activity in a... more In this paper, we present our experience of using rich and detailed models of human activity in an existing socio-technical system in the domain of air traffic control to inform a use case-based specification of an enhanced future system, called DMAN. This work was carried out as part of a real project for Eurocontrol, the European Organisation for the Safety of Air Navigation. We describe, in outline, the kinds of models we used, and present some examples of the ways in which these models influenced the specification of use cases and requirements for the future system. We end with a discussion of lessons learnt.
Older people as equal partners in designing a digital device for olders' everyday needs. Create09... more Older people as equal partners in designing a digital device for olders' everyday needs. Create09 conference, London, UK.
... David Messer University of Hertfordshire Faculty of Human Sciences, Psychology Department Col... more ... David Messer University of Hertfordshire Faculty of Human Sciences, Psychology Department College Lane, Hatfield, Hertfordshire ... by Quinn, motivates the exploration of the environment (QUINN et al, 1993) and offers increased freedom and motivation to students (OREN, 1990 ...