Manoj Verghese | Csvtu Bhilai (original) (raw)
Papers by Manoj Verghese
Journal of Intellectual Disabilities and Offending Behaviour
Purpose This study aims to explore the impact of organizational climates on constructive workplac... more Purpose This study aims to explore the impact of organizational climates on constructive workplace deviance by examining staff attitudes to four dimensions of institutional climate: academic; administrative; developmental; and financial. Though carried out with exclusively academic staff working in university environments, it has considerable potential as a pilot for adaptation to the needs of managers and carers working with intellectually challenged offenders and their families. Design/methodology/approach Data from a purposive (non-probability) sample of 357 academicians used in technical education in public or private organizations were collected electronically using a Likert-type questionnaire. Analytic techniques used in this study include measurement model assessment and structural equation modeling. Findings Respondents indicated that institutional climate significantly influences employees in how they exhibit constructive deviance in their workplace behavior. Practices such...
Zenodo (CERN European Organization for Nuclear Research), Jul 29, 2022
In recent years, many researchers have been interested in the topic of talent management as human... more In recent years, many researchers have been interested in the topic of talent management as human resource has long been acknowledged as the most essential aspect in establishing a viable edge, and managing people has been a focus for most firms around the world. During the current economic downturn, companies are in desperate need of skills. Many authors have provided definitions and approaches for attracting the best employee for a firm, as well as for scanning the ranks of a corporation to find better performers. When hiring and promotions are on hold, it's vital to look for talent among individual employees. As a result, companies must recognize their employees' hidden abilities. The purpose of this study is to conduct a literature review on talent management in Indian enterprises. While most businesses have integrated personnel management, there are still a few issues to be addressed.
Deviant Behavior, Jun 14, 2022
Social Science Research Network, Aug 1, 2018
Social Science Research Network, Oct 2, 2018
Indian durable industry has witnessed a heavy growth rate in past few years. With the increase in... more Indian durable industry has witnessed a heavy growth rate in past few years. With the increase in disposable income & credit availability, there is a shift in consumption pattern of consumers leading to short product replacement cycle. With the change in lifestyle of the consumers, durables are perceived as utility product rather than luxury goods. So, the aim of this study is to find out the determinants of consumers preference for purchasing home+ appliances in Bhilai city. Some determinants like price, brand, mode of payment, location & after sales service has been analysed by using multivariate analysis. A sample of 80 consumers was taken for conducting the survey. This research will contribute to the durable industry especially to home appliance while developing strategies to reach the consumers mind and surviving in the competitive market. FIELD OF RESEARCH: Consumer Behaviour.
Zenodo (CERN European Organization for Nuclear Research), Dec 31, 2021
<strong>ABSTRACT</strong><br> In this whole research the author highlighted the... more <strong>ABSTRACT</strong><br> In this whole research the author highlighted the performance of talent management and retain employee talent and to reduce employee attrition rate, and how to get the desired sales of the company by coming up with strategies like motivation, succession planning and employee development policies in an effective and efficient way. In today's world human resource-related practices such as proper training, right recruitment and selection, employee development, and employee selling skills plays a very significant role in the development of any organization. The tool used in this research was the questionnaire and for analysis statistical tools, qualitative analysis and quantitative analysis was done to get the appropriate result, important multinational pharmaceutical companies and renowned Indian pharmaceutical companies managers were interviewed and discussions helps in determining the results. The sample size of the research was 180 and responses were taken from different pharmaceutical sales professionals by sending the link of google form questionnaires and request them to fill the form through mobile phone or laltop. The total research work shows that how pharmaceutical companies are using talent management strategy and talent retention strategy to make their organization successful. <strong>REFERENCES</strong> Gibbs M, Campo R (2000). "Human resources strategy: the perspective of the Ten commandments", Int. J. Sociol. Political Society 20 (5/6): 114-132. Backhous K, Tikoo S (2004). Conceptualization and investigation of the employer's brand. Dev. Career In t. 9 (5): 501-517. Battista N. (2008). "Strengthening the link between employee well-being at work and performance", Manage. You decide. 46 (2): 284-309. Becker BE, Huselid MA, Ulrich D (2001). Human Resources Dashboard: Connecting People, Strategy, and Performance, Harvard Business School Press, Boston, MA. Bhatnagar J (2007). Talent Management Employee Engagement Strategy in Indian ITES Employees: Key to Retention., Employee R [...]
IUP Journal of Marketing Management, May 1, 2014
Every time a customer visits a store for purchasing, the very first person with whom he interacts... more Every time a customer visits a store for purchasing, the very first person with whom he interacts is the salesperson. The manners of a salesperson mean a lot to a customer. So, salesperson’s attitude/behavior cannot be ignored in the entire buy-sell course. In this paper, efforts have been made to examine the impact/influence of salesperson’s behavioral traits — Ethical Behavior, Listening Ability, Relational Skills and Emotional Intelligence — on the coinciding purchasing behavior of the customer. The outcome of this study emphasizes the soft skills of a salesperson, which is otherwise disregarded as an antecedent variable, accordingly providing insights for salespersons in refining their selling behavior.
ELK journal of marketing and retail management, Sep 1, 2018
The Indian retail market has witnessed a potential growth in the recent decades, being one of the... more The Indian retail market has witnessed a potential growth in the recent decades, being one of the colossal contributors in the GDP. The present study attempts to identify and analyse the store ambience factors which have considerable influence on the consumer's shopping experience. The responses collected from conveniently collected sampled of 100 consumers at Raipur city was analysed on the factors viz. lighting, music, scent, colour scheme, temperature, merchandise and width of aisles to detect their relationship with the shopping experience. Analysis was done using factor analysis and later on multiple regressions with the help of IBM SPSS 21 Version were applied. The results of the hypothesis testing suggest that four out of the seven ambient factors viz. Colours scheme, lighting, temperature and merchandise factors significantly influences shopping experience of consumers. Lastly study discusses limitations and scope for future research.
<strong>ABSTRACT</strong><br> In this whole research the author highlighted the... more <strong>ABSTRACT</strong><br> In this whole research the author highlighted the performance of talent management and retain employee talent and to reduce employee attrition rate, and how to get the desired sales of the company by coming up with strategies like motivation, succession planning and employee development policies in an effective and efficient way. In today's world human resource-related practices such as proper training, right recruitment and selection, employee development, and employee selling skills plays a very significant role in the development of any organization. The tool used in this research was the questionnaire and for analysis statistical tools, qualitative analysis and quantitative analysis was done to get the appropriate result, important multinational pharmaceutical companies and renowned Indian pharmaceutical companies managers were interviewed and discussions helps in determining the results. The sample size of the research was 180 and responses were taken from different pharmaceutical sales professionals by sending the link of google form questionnaires and request them to fill the form through mobile phone or laltop. The total research work shows that how pharmaceutical companies are using talent management strategy and talent retention strategy to make their organization successful. <strong>REFERENCES</strong> Gibbs M, Campo R (2000). "Human resources strategy: the perspective of the Ten commandments", Int. J. Sociol. Political Society 20 (5/6): 114-132. Backhous K, Tikoo S (2004). Conceptualization and investigation of the employer's brand. Dev. Career In t. 9 (5): 501-517. Battista N. (2008). "Strengthening the link between employee well-being at work and performance", Manage. You decide. 46 (2): 284-309. Becker BE, Huselid MA, Ulrich D (2001). Human Resources Dashboard: Connecting People, Strategy, and Performance, Harvard Business School Press, Boston, MA. Bhatnagar J (2007). Talent Management Employee Engagement Strategy in Indian ITES Employees: Key to Retention., Employee R [...]
Social Science Research Network, Aug 1, 2018
The purpose of the paper is to investigate the relationship between competencies of salesperson (... more The purpose of the paper is to investigate the relationship between competencies of salesperson (in organized retail outlets) and job performance; to test the effect of demographic pull on job performance relationship. Data were collected in a survey of customer and supervisors at various retail stores in Bhilai & Raipur, the tier-II cities of Chhattisgarh state in India, using a questionnaire designed on the basis items relating to competencies and job performance. Cluster analysis of data from 208 respondents was used to test hypotheses. The results show that salespersons" competencies are an antecedent of job performance. Also, some demographic characteristics have significant influence on the competency-performance relationship. This study extends previous research by examining the role of demographics on the competency-performance relationship. The study will help retailers the importance of least considered demographic variable. 24-item competency assessment scale is adap...
The Indian retail sector is one of the trend changing and dominant industry all over the world. T... more The Indian retail sector is one of the trend changing and dominant industry all over the world. This study aims at analysing various factors of impulse buying decision. For conducting this study, convenience sampling method was adopted at few organised retail outlets of Raipur city of Chhattisgarh. A total of 100 consumers were considered as sample size in the study. Factor analysis with the help of IBM SPSS 21 version was applied to identify underlying factors of impulse buying. Result reveals five important factors that influences consumers" impulse buying decision namely store environment, situational factor, promotion, consumer characteristics and product related factors.
international journal of research in computer application & management, 2013
must be followed by a list of keywords, subject to the maximum of five. These should be arranged ... more must be followed by a list of keywords, subject to the maximum of five. These should be arranged in alphabetic order separated by commas and full stops at the end. 6. MANUSCRIPT: Manuscript must be in BRITISH ENGLISH prepared on a standard A4 size PORTRAIT SETTING PAPER. It must be prepared on a single space and single column with 1" margin set for top, bottom, left and right. It should be typed in 8 point Calibri Font with page numbers at the bottom and centre of every page. It should be free from grammatical, spelling and punctuation errors and must be thoroughly edited. 7. HEADINGS: All the headings should be in a 10 point Calibri Font. These must be bold-faced, aligned left and fully capitalised. Leave a blank line before each heading. 8. SUB-HEADINGS: All the sub-headings should be in a 8 point Calibri Font. These must be bold-faced, aligned left and fully capitalised.
International Journal of Academic Research and Development, 2018
One of the most pressing problem facing organizations today is how to motivate employees to work ... more One of the most pressing problem facing organizations today is how to motivate employees to work more productively and to increase their feelings of satisfaction, involvement, and commitment. All around us we see examples of shoddy and imperfect work in products. This paper aims at studying the factors which are contributing towards employee job satisfaction. The factors which are the probable causes behind employee job satisfaction can be broadly divided into three broad categories: Behavioral, organizational and environmental factors. This report focuses on all of these categories and attempts to find the relation between these factors and employee job satisfaction.
269 ISSN No. 2349-7165 Coupons are the certificates that offers buyers savings in their normal pu... more 269 ISSN No. 2349-7165 Coupons are the certificates that offers buyers savings in their normal purchase. It is one the sales promotion scheme which influence consumers purchase decision. Marketers perform various marketing practices to stimulate consumers to buy, among them coupon promotion plays significant role. Consumers avail benefits associated with coupons schemes while buying goods and may also intent to repeat if found attractive. In recent years coupons has emerged as a significant tool in increasing excitement of customers to undergo shopping of wide variety of product. The study analyzed impact of coupon on purchase decision of consumers residing in Chhattisgarh state. Different types of coupon scheme were considered in the research which includes online, paper, in-store and checkout. The data collected from 160 consumers through structured questionnaire adopting convenience sampling method. Reliability and validity tests were performed which was found appropriate. Multip...
Journal of Intellectual Disabilities and Offending Behaviour
Purpose This study aims to explore the impact of organizational climates on constructive workplac... more Purpose This study aims to explore the impact of organizational climates on constructive workplace deviance by examining staff attitudes to four dimensions of institutional climate: academic; administrative; developmental; and financial. Though carried out with exclusively academic staff working in university environments, it has considerable potential as a pilot for adaptation to the needs of managers and carers working with intellectually challenged offenders and their families. Design/methodology/approach Data from a purposive (non-probability) sample of 357 academicians used in technical education in public or private organizations were collected electronically using a Likert-type questionnaire. Analytic techniques used in this study include measurement model assessment and structural equation modeling. Findings Respondents indicated that institutional climate significantly influences employees in how they exhibit constructive deviance in their workplace behavior. Practices such...
Zenodo (CERN European Organization for Nuclear Research), Jul 29, 2022
In recent years, many researchers have been interested in the topic of talent management as human... more In recent years, many researchers have been interested in the topic of talent management as human resource has long been acknowledged as the most essential aspect in establishing a viable edge, and managing people has been a focus for most firms around the world. During the current economic downturn, companies are in desperate need of skills. Many authors have provided definitions and approaches for attracting the best employee for a firm, as well as for scanning the ranks of a corporation to find better performers. When hiring and promotions are on hold, it's vital to look for talent among individual employees. As a result, companies must recognize their employees' hidden abilities. The purpose of this study is to conduct a literature review on talent management in Indian enterprises. While most businesses have integrated personnel management, there are still a few issues to be addressed.
Deviant Behavior, Jun 14, 2022
Social Science Research Network, Aug 1, 2018
Social Science Research Network, Oct 2, 2018
Indian durable industry has witnessed a heavy growth rate in past few years. With the increase in... more Indian durable industry has witnessed a heavy growth rate in past few years. With the increase in disposable income & credit availability, there is a shift in consumption pattern of consumers leading to short product replacement cycle. With the change in lifestyle of the consumers, durables are perceived as utility product rather than luxury goods. So, the aim of this study is to find out the determinants of consumers preference for purchasing home+ appliances in Bhilai city. Some determinants like price, brand, mode of payment, location & after sales service has been analysed by using multivariate analysis. A sample of 80 consumers was taken for conducting the survey. This research will contribute to the durable industry especially to home appliance while developing strategies to reach the consumers mind and surviving in the competitive market. FIELD OF RESEARCH: Consumer Behaviour.
Zenodo (CERN European Organization for Nuclear Research), Dec 31, 2021
<strong>ABSTRACT</strong><br> In this whole research the author highlighted the... more <strong>ABSTRACT</strong><br> In this whole research the author highlighted the performance of talent management and retain employee talent and to reduce employee attrition rate, and how to get the desired sales of the company by coming up with strategies like motivation, succession planning and employee development policies in an effective and efficient way. In today's world human resource-related practices such as proper training, right recruitment and selection, employee development, and employee selling skills plays a very significant role in the development of any organization. The tool used in this research was the questionnaire and for analysis statistical tools, qualitative analysis and quantitative analysis was done to get the appropriate result, important multinational pharmaceutical companies and renowned Indian pharmaceutical companies managers were interviewed and discussions helps in determining the results. The sample size of the research was 180 and responses were taken from different pharmaceutical sales professionals by sending the link of google form questionnaires and request them to fill the form through mobile phone or laltop. The total research work shows that how pharmaceutical companies are using talent management strategy and talent retention strategy to make their organization successful. <strong>REFERENCES</strong> Gibbs M, Campo R (2000). "Human resources strategy: the perspective of the Ten commandments", Int. J. Sociol. Political Society 20 (5/6): 114-132. Backhous K, Tikoo S (2004). Conceptualization and investigation of the employer's brand. Dev. Career In t. 9 (5): 501-517. Battista N. (2008). "Strengthening the link between employee well-being at work and performance", Manage. You decide. 46 (2): 284-309. Becker BE, Huselid MA, Ulrich D (2001). Human Resources Dashboard: Connecting People, Strategy, and Performance, Harvard Business School Press, Boston, MA. Bhatnagar J (2007). Talent Management Employee Engagement Strategy in Indian ITES Employees: Key to Retention., Employee R [...]
IUP Journal of Marketing Management, May 1, 2014
Every time a customer visits a store for purchasing, the very first person with whom he interacts... more Every time a customer visits a store for purchasing, the very first person with whom he interacts is the salesperson. The manners of a salesperson mean a lot to a customer. So, salesperson’s attitude/behavior cannot be ignored in the entire buy-sell course. In this paper, efforts have been made to examine the impact/influence of salesperson’s behavioral traits — Ethical Behavior, Listening Ability, Relational Skills and Emotional Intelligence — on the coinciding purchasing behavior of the customer. The outcome of this study emphasizes the soft skills of a salesperson, which is otherwise disregarded as an antecedent variable, accordingly providing insights for salespersons in refining their selling behavior.
ELK journal of marketing and retail management, Sep 1, 2018
The Indian retail market has witnessed a potential growth in the recent decades, being one of the... more The Indian retail market has witnessed a potential growth in the recent decades, being one of the colossal contributors in the GDP. The present study attempts to identify and analyse the store ambience factors which have considerable influence on the consumer's shopping experience. The responses collected from conveniently collected sampled of 100 consumers at Raipur city was analysed on the factors viz. lighting, music, scent, colour scheme, temperature, merchandise and width of aisles to detect their relationship with the shopping experience. Analysis was done using factor analysis and later on multiple regressions with the help of IBM SPSS 21 Version were applied. The results of the hypothesis testing suggest that four out of the seven ambient factors viz. Colours scheme, lighting, temperature and merchandise factors significantly influences shopping experience of consumers. Lastly study discusses limitations and scope for future research.
<strong>ABSTRACT</strong><br> In this whole research the author highlighted the... more <strong>ABSTRACT</strong><br> In this whole research the author highlighted the performance of talent management and retain employee talent and to reduce employee attrition rate, and how to get the desired sales of the company by coming up with strategies like motivation, succession planning and employee development policies in an effective and efficient way. In today's world human resource-related practices such as proper training, right recruitment and selection, employee development, and employee selling skills plays a very significant role in the development of any organization. The tool used in this research was the questionnaire and for analysis statistical tools, qualitative analysis and quantitative analysis was done to get the appropriate result, important multinational pharmaceutical companies and renowned Indian pharmaceutical companies managers were interviewed and discussions helps in determining the results. The sample size of the research was 180 and responses were taken from different pharmaceutical sales professionals by sending the link of google form questionnaires and request them to fill the form through mobile phone or laltop. The total research work shows that how pharmaceutical companies are using talent management strategy and talent retention strategy to make their organization successful. <strong>REFERENCES</strong> Gibbs M, Campo R (2000). "Human resources strategy: the perspective of the Ten commandments", Int. J. Sociol. Political Society 20 (5/6): 114-132. Backhous K, Tikoo S (2004). Conceptualization and investigation of the employer's brand. Dev. Career In t. 9 (5): 501-517. Battista N. (2008). "Strengthening the link between employee well-being at work and performance", Manage. You decide. 46 (2): 284-309. Becker BE, Huselid MA, Ulrich D (2001). Human Resources Dashboard: Connecting People, Strategy, and Performance, Harvard Business School Press, Boston, MA. Bhatnagar J (2007). Talent Management Employee Engagement Strategy in Indian ITES Employees: Key to Retention., Employee R [...]
Social Science Research Network, Aug 1, 2018
The purpose of the paper is to investigate the relationship between competencies of salesperson (... more The purpose of the paper is to investigate the relationship between competencies of salesperson (in organized retail outlets) and job performance; to test the effect of demographic pull on job performance relationship. Data were collected in a survey of customer and supervisors at various retail stores in Bhilai & Raipur, the tier-II cities of Chhattisgarh state in India, using a questionnaire designed on the basis items relating to competencies and job performance. Cluster analysis of data from 208 respondents was used to test hypotheses. The results show that salespersons" competencies are an antecedent of job performance. Also, some demographic characteristics have significant influence on the competency-performance relationship. This study extends previous research by examining the role of demographics on the competency-performance relationship. The study will help retailers the importance of least considered demographic variable. 24-item competency assessment scale is adap...
The Indian retail sector is one of the trend changing and dominant industry all over the world. T... more The Indian retail sector is one of the trend changing and dominant industry all over the world. This study aims at analysing various factors of impulse buying decision. For conducting this study, convenience sampling method was adopted at few organised retail outlets of Raipur city of Chhattisgarh. A total of 100 consumers were considered as sample size in the study. Factor analysis with the help of IBM SPSS 21 version was applied to identify underlying factors of impulse buying. Result reveals five important factors that influences consumers" impulse buying decision namely store environment, situational factor, promotion, consumer characteristics and product related factors.
international journal of research in computer application & management, 2013
must be followed by a list of keywords, subject to the maximum of five. These should be arranged ... more must be followed by a list of keywords, subject to the maximum of five. These should be arranged in alphabetic order separated by commas and full stops at the end. 6. MANUSCRIPT: Manuscript must be in BRITISH ENGLISH prepared on a standard A4 size PORTRAIT SETTING PAPER. It must be prepared on a single space and single column with 1" margin set for top, bottom, left and right. It should be typed in 8 point Calibri Font with page numbers at the bottom and centre of every page. It should be free from grammatical, spelling and punctuation errors and must be thoroughly edited. 7. HEADINGS: All the headings should be in a 10 point Calibri Font. These must be bold-faced, aligned left and fully capitalised. Leave a blank line before each heading. 8. SUB-HEADINGS: All the sub-headings should be in a 8 point Calibri Font. These must be bold-faced, aligned left and fully capitalised.
International Journal of Academic Research and Development, 2018
One of the most pressing problem facing organizations today is how to motivate employees to work ... more One of the most pressing problem facing organizations today is how to motivate employees to work more productively and to increase their feelings of satisfaction, involvement, and commitment. All around us we see examples of shoddy and imperfect work in products. This paper aims at studying the factors which are contributing towards employee job satisfaction. The factors which are the probable causes behind employee job satisfaction can be broadly divided into three broad categories: Behavioral, organizational and environmental factors. This report focuses on all of these categories and attempts to find the relation between these factors and employee job satisfaction.
269 ISSN No. 2349-7165 Coupons are the certificates that offers buyers savings in their normal pu... more 269 ISSN No. 2349-7165 Coupons are the certificates that offers buyers savings in their normal purchase. It is one the sales promotion scheme which influence consumers purchase decision. Marketers perform various marketing practices to stimulate consumers to buy, among them coupon promotion plays significant role. Consumers avail benefits associated with coupons schemes while buying goods and may also intent to repeat if found attractive. In recent years coupons has emerged as a significant tool in increasing excitement of customers to undergo shopping of wide variety of product. The study analyzed impact of coupon on purchase decision of consumers residing in Chhattisgarh state. Different types of coupon scheme were considered in the research which includes online, paper, in-store and checkout. The data collected from 160 consumers through structured questionnaire adopting convenience sampling method. Reliability and validity tests were performed which was found appropriate. Multip...