A guide to Bacs Direct Debit payments | Stripe (2025) (original) (raw)

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  1. Introduction
  2. Where is Bacs Direct Debit used?
    1. Within the UK
    2. Outside the UK
  3. Who uses Bacs Direct Debit?
    1. Business users and industries
    2. Customer segments
    3. Use case examples
  4. How does Bacs Direct Debit work?
    1. Setting up a Bacs Direct Debit
    2. Collecting payments
    3. Processing by Bacs
    4. Managing changes and cancellations
  5. Benefits of accepting Bacs Direct Debit
    1. Increased efficiency and reduced costs
    2. Enhanced customer experience and retention
    3. Increased transaction volume and revenue
    4. Security and reliability
  6. Bacs Direct Debit security measures
    1. Verifying the mandate
    2. Security during the transaction
    3. Safeguards at the system level
    4. How disputes are resolved
  7. Accepting Bacs Direct Debit as a payment method
    1. UK-based businesses
    2. Businesses outside the UK
    3. How to use Stripe to accept Bacs Direct Debits as a non-UK business
  8. Alternatives to Bacs Direct Debit
    1. Direct debits through other networks
    2. Alternate payment methods
    3. Emerging technologies
  9. Get started with Stripe

Bacs Direct Debit is a popular type of bank transfer in the United Kingdom that is primarily used for recurring transactions. First established in 1968, the Bacs system allows businesses to collect payments from customers’ bank accounts after the customers give their permission. It has become a standard method for managing regular payments like utility bills, subscriptions, and memberships. Bacs is an important part of the UK’s payments ecosystem: in 2022, Bacs handled more than 4.7 billion Bacs Direct Debit transactions.

Below, we’ll explore more about Bacs Direct Debit: who uses it and why, what it costs for businesses and customers, and what businesses should know about incorporating Bacs Direct Debit into a payments strategy.

What’s in this article?

Where is Bacs Direct Debit used?

Within the UK

Bacs Direct Debit is primarily used in the UK. Established by the UK’s Bankers’ Automated Clearing System, Bacs Direct Debit is a pillar of the UK’s financial framework. Here’s how it fits into the UK’s payments landscape:

How the regulatory landscape shapes Bacs Direct Debit

Outside the UK

While Bacs Direct Debit is a UK-centric system, businesses outside the UK can accept Bacs Direct Debit payments from UK-based customers under certain conditions. Typically, this arrangement involves the following considerations:

Who uses Bacs Direct Debit?

Bacs Direct Debit appeals to a wide range of customers. Here’s a rundown of who uses the service and how:

Business users and industries

Customer segments

Use case examples

How does Bacs Direct Debit work?

Bacs Direct Debit operates within a well-defined infrastructure that allows businesses and organizations to collect payments directly from customers’ bank accounts. Here’s how it works:

Setting up a Bacs Direct Debit

Collecting payments

Processing by Bacs

Bacs processes these requests over a three-day cycle.

Managing changes and cancellations

Benefits of accepting Bacs Direct Debit

Increased efficiency and reduced costs

Enhanced customer experience and retention

Increased transaction volume and revenue

Security and reliability

Bacs Direct Debit security measures

Here’s a detailed look at the different security measures that support and protect the Bacs system:

Verifying the mandate

Security during the transaction

Safeguards at the system level

How disputes are resolved

Accepting Bacs Direct Debit as a payment method

UK-based businesses

If you’re a UK-based business considering implementing this payment method, here’s a detailed breakdown to help you navigate the process:

Eligibility and setup

Acquiring mandates

Processing payments

Managing mandates and disputes

Choosing a Bacs partner

Businesses outside the UK

For non-UK businesses that want to tap into this market by accepting Bacs Direct Debit payments, navigating the process requires some extra planning. Here’s a roadmap to help you get started:

Understanding the landscape

Finding the right partner

Onboarding your UK customers

Processing payments

How to use Stripe to accept Bacs Direct Debits as a non-UK business

Non-UK based businesses can use Stripe to accept Bacs Direct Debits from UK customers, but there are some additional steps involved, as well as some limitations.

The good news

The caveats

How to get started

Alternatives to Bacs Direct Debit

Direct debits through other networks

Alternate payment methods

Emerging technologies

The content in this article is for general information and education purposes only and should not be construed as legal or tax advice. Stripe does not warrant or guarantee the accurateness, completeness, adequacy, or currency of the information in the article. You should seek the advice of a competent attorney or accountant licensed to practice in your jurisdiction for advice on your particular situation.

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FAQs

What is the difference between a BACS payment and a Direct Debit? ›

Initiation of Transaction: In a BACS payment, the transaction is initiated by the payer, who sends funds to the payee's account. In contrast, a Direct Debit is initiated by the payee, who collects funds from the payer's account with the payer's authorisation.

How do I complete a BACS payment? ›

To make Bacs Direct Credit payments you submit your payment data - including amount of each payment, PSP account numbers, sort codes and dates - via a bureau or direct access depending on which method you choose. The data is sorted into payments to each of the PSP and then transmitted to each institution.

How long does a BACS Direct Debit take to process? ›

How long does a BACS payment take? A BACS payment normally takes three working days to go through, as long as it's sent before the cut-off time. So if a BACS payment is sent Friday before the cut-off time, it should arrive by Tuesday the next week.

How to set up BACS Direct Debit? ›

Setting up a Bacs Direct Debit

Customers can fill out the form online, on paper, or over the phone. The mandate requires the customer's bank details, including account number and sort code, and authorizes the creditor to collect payments from the account.

How do I make a Bacs payment from the US? ›

There are two options to process Bacs direct credit payments, or “Bacs out”. You either run it through your bank, or you go to a Bacs Approved Bureau to process your Bacs payments. Either way, in order to make a Bacs payment as a business you'd have to sign up with Bacs in one way or the other.

Is Bacs a safe way to pay? ›

Bacs payments are a safe and reliable way of transferring money. To make a Bacs payment you'll typically need to know the other party's name, bank, account number and sort code. You'll also need the same details for the account you're withdrawing from.

What is the maximum amount you can pay by Bacs? ›

BACS payments take longer than CHAPS payments to clear and are normally used for low-value transactions (by banking standards, at least). The upper payment limit for BACS payments is £250,000 per transfer.

What format is a Bacs Direct Debit? ›

The file structure for all messages must follow the format : 'VOL' > 'HDR1' > 'HDR2' > 'UHL' > 'EOF1' > 'EOF2' > 'UTL' A file not following this structure will be rejected. 3 6 5-10 Serial number Unique alpha-number characters, right justified but can't be all spaces or zeroes.

How much does a Bacs payment cost? ›

How much does a Bacs payment cost? Bacs payments are one of the cheapest ways for businesses to transfer money between banks. You can expect to pay between 5 and 50p — plus any additional fees charged by your bank — per transaction.

Why would a Bacs payment be rejected? ›

If it continues to decline, please ask for a different form of payment. A negative account balance on a client's account from a failed Bacs Autopay means many potential issues, such as the account details being incorrect, the client's bank may have rejected the debit, or the client may lack the funds to pay.

What is the cut off for Bacs payments? ›

Bacs processing cycle

Input day is the latest day a business user/bureau may submit a payment file to Bacs for a processing cycle. Payment files must be transmitted to Bacs between 07.00 and 22.30.

What is the payment mode for Bacs? ›

Bacs stands for Bankers' automated clearing system and it is the electronic way of transferring money from one bank to another within the UK. There are two different types of automated payments, Direct Debit and Direct Credit.

What is the US version of Bacs? ›

The equivalent system to the UK's Bacs is the Automated Clearing House, or ACH. This network only works within the United States, so you won't be able to send payments to UK clients using ACH. It also only applies to banking rather than debit or credit card payments.

Does Bacs work outside the UK? ›

Whilst best known for payments within the UK, it is possible to use your corporate moneycorp international payments account to set up BACS payments in currency for international payroll and other costs such as paying suppliers or overseas office costs.

What is the difference between ACH and Bacs? ›

What is the difference between ACH and Bacs transfer? ACH is used in the United States, while BACS is specific to the United Kingdom. Their processing times and transaction fees may also vary.

What is a Direct Debit in the UK? ›

A Direct Debit agreement between you and your bank allows businesses to collect money from your current accounts on certain dates, excluding weekends and bank holidays. You can set up a Direct Debit to a make one-off payment, but they're commonly used to manage regular or ongoing payments, such as: household bills.

Is ACH and BACS the same? ›

The equivalent system to the UK's Bacs is the Automated Clearing House, or ACH. This network only works within the United States, so you won't be able to send payments to UK clients using ACH. It also only applies to banking rather than debit or credit card payments.

Is it better to pay by BACS or debit card? ›

Retention – There are no card expiry dates associated with the Bacs system, so there's no need to collect new payment details when a debit or credit card expires. Low cost – Bacs payments are made directly between the banks so you can avoid the UK's expensive credit and debit card networks.

Why do people use BACS payment? ›

Bacs payment scheduling

Bacs allows you to schedule regular payments via its direct credit or direct debit payments options. This is the reason why the UK Government uses Bacs for pension and welfare payments, and why it is the most popular payment method for employers paying employees.