Business Process Management Journal, Volume 27 (original) (raw)

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Volume 27, Number 1, 2021

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    Diego Toralles Avila, Rubens Ideron dos Santos, Jan Mendling, Lucinéia Heloisa Thom:
    A systematic literature review of process modeling guidelines and their empirical support. 1-23
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    Sérgio Guerreiro:
    Conceptualizing on dynamically stable business processes operation: a literature review on existing concepts. 24-54
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    Radoslaw Nowak:
    "Process of strategic planning and cognitive diversity as determinants of cohesiveness and performance". 55-74
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    Ali Alowad, Premaratne Samaranayake, Kazi Badrul Ahsan, Hisham Alidrisi, Azharul Karim:
    Enhancing patient flow in emergency department (ED) using lean strategies-an integrated voice of customer and voice of process perspective. 75-105
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    Emanuel Soares Ponciano, Creusa Sayuri Tahara Amaral:
    What influences the innovation environment in BPO companies? 106-123
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    Yvonne Lederer Antonucci, Annetta Fortune, Mathias Kirchmer:
    An examination of associations between business process management capabilities and the benefits of digitalization: all capabilities are not equal. 124-144
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    Behjat Zuhaira, Naveed Ahmad:
    Business process modeling, implementation, analysis, and management: the case of business process management tools. 145-183
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    Xiaofang Xue, Junpeng Dou, Yao Shang:
    Blockchain-driven supply chain decentralized operations - information sharing perspective. 184-203
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    Jan vom Brocke, Alexander Michael Schmid, Alexander Simons, Norizan Safrudin:
    IT-enabled organizational transformation: a structured literature review. 204-229
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    Dragana Radicic:
    Breadth of external knowledge search in service sectors. 230-252
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    Hung M. Nguyen, George Onofrei, Dothang Truong:
    Supply chain communication and cultural compatibility: performance implications in the global manufacturing industry. 253-274
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    Martin Hrabal, David Tucek, Vieroslav Molnar, Gabriel Fedorko:
    Human factor in business process management: modeling competencies of BPM roles. 275-305
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    Guido Noto, Federico Cosenz:
    Introducing a strategic perspective in lean thinking applications through system dynamics modelling: the dynamic Value Stream Map. 306-327
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    Cristiano Ghiringhelli, Francesco Virili:
    Organizational change as tension management: a grounded theory. 328-345
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    Rafael Batista Duarte, Denis Silva da Silveira, Vinícius de Albuquerque Brito, Charlie Silva Lopes:
    A systematic literature review on the usage of eye-tracking in understanding process models. 346-367

Volume 27, Number 2, 2021

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    Thomas Grisold, Jan Mendling, Markus Otto, Jan vom Brocke:
    Adoption, use and management of process mining in practice. 369-387
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    Henry Chika Eleonu:
    Aggregate metric model for evaluating business processes. 388-414
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    Nino Hoch, Stelian Brad:
    Managing business model innovation: an innovative approach towards designing a digital ecosystem and multi-sided platform. 415-438
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    Shubham Tripathi, Manish Gupta:
    A framework for procurement process re-engineering in Industry 4.0. 439-458
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    Arash Mashhady, Hamidreza Khalili, Ardalan Sameti:
    Development and application of a service design-based process for improvement of human resource management service quality. 459-485
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    Xiaobo Li, Bao Jiang, Jian Li:
    Adoption of supply chain finance by small and medium enterprises in China. 486-504
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    Sophie Richard, Robert Pellerin, Jocelyn Bellemare, Nathalie Perrier:
    A business process and portfolio management approach for Industry 4.0 transformation. 505-528
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    Muhammad Faisal Malik, Muhammad Asif Khan, Saqib Mahmood:
    Increasing the efficiency of business process through authentic leaders and follower's attitude. 529-545
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    Elisabeth Z. Palvölgyi, Jürgen Moormann:
    Uncovering customer processes: the interactive questionnaire. 546-564
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    Mar Vazquez-Noguerol, Iván González-Boubeta, Iago Portela-Caramés, J. Carlos Prado-Prado:
    Rethinking picking processes in e-grocery: a study in the multichannel context. 565-589
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    Pedro Mota Veiga, Ronnie Figueiredo, João J. M. Ferreira, Filipe Ambrósio:
    The spinner innovation model: understanding the knowledge creation, knowledge transfer and innovation process in SMEs. 590-614
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    Elisabeth Z. Palvölgyi, Jürgen Moormann:
    Customer process-centric artefacts: a literature review. 615-637
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    Fredrik Milani, Luciano García-Bañuelos, Svitlana Filipova, Mariia Markovska:
    Modelling blockchain-based business processes: a comparative analysis of BPMN vs CMMN. 638-657
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    Ali Zeb, Fazal Akbar, Khawar Hussain, Adnan Safi, Muhammad Rabnawaz, Faheem Zeb:
    The competing value framework model of organizational culture, innovation and performance. 658-683

Volume 27, Number 3, 2021

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    Thiago Machado Leitão, Leonardo Luiz Lima Navarro, Renato Flórido Cameira, Édison Renato Silva:
    Serious games in business process management: a systematic literature review. 685-721
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    Tao Zhang:
    Capturing the dynamics of interorganizational governance implementation: a process and cybernetic based conceptualization. 722-741
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    Inêz Manuele dos Santos, Caroline Maria de Miranda Mota, Luciana Hazin Alencar:
    The strategic alignment between supply chain process management maturity model and competitive strategy. 742-778
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    Xiaohui Zhao, Sira Yongchareon, Namwook Cho:
    Enabling situational awareness of business processes. 779-795
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    Kamal K. Mukherjee, Laura Reka, Rudina Mullahi, Keldi Jani, Jonida Taraj:
    Public services: a standard process model following a structured process redesign. 796-835
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    Diego León Peña Orozco, Jesús González-Feliu, Leonardo Rivera, Camilo Andres Mejía Ramirez:
    Integration maturity analysis for a small citrus producers' supply chain in a developing country. 836-867
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    Anna Schmitt, Sabrina Hörner:
    Systematic literature review - improving business processes by implementing agile. 868-882
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    Vathsala Wickramasinghe, M. N. Chathurani:
    Effects of continuous improvement in streamlining HRM practices. 883-900
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    Ana Beatriz Murillo Oviedo, Marcio Lopes Pimenta, Éderson Luiz Piato, Per Hilletofth:
    Development of market-oriented strategies through cross-functional integration in the context of the food and beverage industry. 901-921
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    Dimitrios Kafetzopoulos:
    Organizational ambidexterity: antecedents, performance and environmental uncertainty. 922-940
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    Aygun Shafagatova, Amy Van Looy:
    Alignment patterns for process-oriented appraisals and rewards: using HRM for BPM capability building. 941-964
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    Mumin Abubakre, Amjad Fayoumi, Ismail Eleburuike:
    Implementing process improvement initiative: the role of visualisation and standardisation methods. 965-986
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    Kim Sundtoft Hald, Chiara Nordio:
    Ambidexterity in collaborative new product development processes. 987-1008

Volume 27, Number 4, 2021

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    (Withdrawn) Pathways toward entrepreneurial intention among Malaysian universities' students. 1009-1032
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    Noor Ullah Khan, Ateeq-ur-Rehman Irshad, Adeel Ahmed, Amira Khattak:
    Do organizational citizenship behavior for the environment predict triple bottom line performance in manufacturing firms? 1033-1053
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    Noor Ullah Khan, Ateeq-ur-Rehman Irshad, Roselina Ahmad Saufi, Adeel Ahmed:
    Antecedents of organizational citizenship behavior towards the environment in manufacturing organizations: using a structural equation modeling approach. 1054-1087
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    (Withdrawn) Organizational performance and capabilities to analyze big data: do the ambidexterity and business value of big data analytics matter? 1088-1107
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    (Withdrawn) Traditional marketing analytics, big data analytics and big data system quality and the success of new product development. 1108-1125
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    (Withdrawn) Organizational learning, innovativeness and performance of financial service firms in an emerging market: examining the mediation effects of customer-focused strategy. 1126-1141
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    (Withdrawn) Using e-wallet for business process development: challenges and prospects in Malaysia. 1142-1162
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    Zulkifli Halim, Shuhaida Mohamed Shuhidan, Zuraidah Mohd-Sanusi:
    Corporation financial distress prediction with deep learning: analysis of public listed companies in Malaysia. 1163-1178
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    (Withdrawn) Integrated thinking, earnings manipulation and value creation: Malaysian empirical evidence. 1179-1199
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    (Withdrawn) The effect of a separate risk management committee (RMC) towards firms' performances on consumer goods sector in Malaysia. 1200-1216
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    Razana Juhaida Johari, Md. Mahmudul Alam, Jamaliah Said:
    Empirical assessment on factors contributing to integrity practices of Malaysian public sector officers. 1217-1237
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    (Withdrawn) Does an MBA degree advance business management skill or in fact create horizontal and vertical mismatches? 1238-1255
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    Mohammed T. Nuseir:
    Potential impacts of blockchain technology on business practices of bricks and mortar (B&M) grocery stores. 1256-1274
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    (Withdrawn) Designing business intelligence (BI) for production, distribution and customer services: a case study of a UAE-based organization. 1275-1295
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    (Withdrawn) Effect of environmental management accounting practices on organizational performance: role of process innovation as a mediating variable. 1296-1314
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    Gazi Mahabubul Alam, Samsilah Roslan:
    Contribution of prejudiced clustering education system in developing horizontal and vertical mismatch in job market: quality of employees in banking sector. 1315-1334
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    Gazi Mahabubul Alam, Morsheda Parvin, Md. Mahfuzur Rahman:
    Contribution of informal and institutional skills provisions on business inception and growth: evidence from manufacturing and service industries. 1335-1352

Volume 27, Number 5, 2021

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    Abdullah Fahad AlMulhim:
    Smart supply chain and firm performance: the role of digital technologies. 1353-1372
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    Manita Kusi, Fuqiang Zhao, Dinesh Sukamani:
    Impact of perceived organizational support and green transformational leadership on sustainable organizational performance: a SEM approach. 1373-1390
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    Michele Kremer Sott, Leonardo Bertolin Furstenau, Liane Mahlmann Kipper, Yan Pablo Reckziegel Rodrigues, José Ricardo López-Robles, Fáber D. Giraldo, Manuel J. Cobo:
    Process modeling for smart factories: using science mapping to understand the strategic themes, main challenges and future trends. 1391-1417
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    Ayman Bahjat Abdallah, Rasha Zuhair Alkhaldi, Majed M. Aljuaid:
    Impact of social and technical lean management on operational performance in manufacturing SMEs: the roles of process and management innovations. 1418-1444
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    Dae-Kyoo Kim, Yeasun K. Chung:
    R-BPMN for abstract modeling of business process patterns. 1445-1462
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    Ramji Nagariya, Divesh Kumar, Ishwar Kumar:
    Enablers to implement sustainable practices in the service only supply chain: a case of an Indian hospital. 1463-1495
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    Ahmed Alzahrani, Imran Mahmud, Ramayah Thurasamy, Osama Alfarraj, Ayed Alwadain:
    End users' resistance behaviour paradigm in pre-deployment stage of ERP systems: evidence from Bangladeshi manufacturing industry. 1496-1521
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    Wasana Bandara, Guy G. Gable, Mary Tate, Michael Rosemann:
    A validated business process modelling success factors model. 1522-1544
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    Maria Istela Cagnin, Elisa Yumi Nakagawa:
    Towards dynamic processes-of-business processes: a new understanding. 1545-1568
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    Ling Ge, Xiaoyan Wang, Zhilin Yang:
    The strategic choice of contract types in business process outsourcing. 1569-1589
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    Hongyun Tian, Shuja Iqbal, Farooq Anwar, Shamim Akhtar, Muhammad Aamir Shafique Khan, Weijie Wang:
    Network embeddedness and innovation performance: a mediation moderation analysis using PLS-SEM. 1590-1609
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    Taiwen Feng, Hongyan Sheng, Minghui Li:
    The bright and dark sides of green customer integration (GCI): evidence from Chinese manufacturers. 1610-1632
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    Lara Agostini, Anna Nosella:
    Industry 4.0 and business models: a bibliometric literature review. 1633-1655

Volume 27, Number 6, 2021

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    Anum Shahzadi, Shuangyan Li, Umar Farooq Sahibzada, Mehwish Malik, Roshi Khalid, Gul Afshan:
    The dynamic relationship of knowledge management processes and project success: modeling the mediating role of knowledge worker satisfaction. 1657-1676
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    (Withdrawn) The critical human behavior factors and their impact on knowledge management system-cycles. 1677-1702
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    Yu Zhuang, Shuili Yang, Supat Chupradit, Muhammad Atif Nawaz, Rong Xiong, Cihat Koksal:
    A nexus between macroeconomic dynamics and trade openness: moderating role of institutional quality. 1703-1719
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    Umar Farooq Sahibzada, Yan Xu, Gul Afshan, Roshi Khalid:
    Knowledge-oriented leadership towards organizational performance: symmetrical and asymmetrical approach. 1720-1746
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    Roberto Biloslavo, Rosa Lombardi:
    Knowledge transferring and small and medium enterprise's (SME's) effectiveness: emerging insights and future directions. 1747-1774
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    Guilherme F. Frederico, Vikas Kumar, Jose Arturo Garza-Reyes:
    Impact of the strategic sourcing process on the supply chain response to the COVID-19 effects. 1775-1803
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    Nguyen Tan Hung:
    Higher education in business: a model for international students' choice. 1804-1821
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    (Withdrawn) Impacts of monetary instruments on overnight spread under the interest rate corridor framework: evidence from China. 1822-1835
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    (Withdrawn) How perceived information transparency and psychological attitude impact on the financial well-being: mediating role of financial self-efficacy. 1836-1853
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    (Withdrawn) Much- needed business digital transformation through big data, internet of things and blockchain capabilities: implications for strategic performance in telecommunication sector. 1854-1873
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    (Withdrawn) Spatial spillover effects of technological innovation on total factor energy efficiency: taking government environment regulations into account for three continents. 1874-1891
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    (Withdrawn) Signifying the relationship between counterproductive work behavior and firm's performance: the mediating role of organizational culture. 1892-1911
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    (Withdrawn) Impact of online customer reviews and deep learning on product innovation empirical study on mobile applications. 1912-1925
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    Valerie Onyia, Emmanuel C. Ogu:
    Cognizant computing + transformative marketing: an intelligent solution for sustainable business development. 1926-1934

Volume 27, Number 7, 2021

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    Alessandra Vecchi, Bice Della Piana, Rosangela Feola, Chiara Crudele:
    Talent management processes and outcomes in a virtual organization. 1937-1965
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    Nina Rizun, Aleksandra Revina, Vera G. Meister:
    Assessing business process complexity based on textual data: Evidence from ITIL IT ticket processing. 1966-1998
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    Dries Couckuyt, Amy Van Looy:
    An exploration of green business process maturity based on ecolabels. 1999-2020
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    Muhammad Usman Shehzad, Jianhua Zhang, Phong Ba Le:
    Role of collaborative culture and knowledge management process for stimulating radical and incremental innovation: a comparative moderation approach. 2021-2050
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    Asmita Dessai, Vahid Javidroozi:
    Cross-sectoral process modelling for smart city development. 2051-2074
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    Liya A, Qian Qin, Hafiz Waqas Kamran, Anusara Sawangchai, Worakamol Wisetsri, Mohsin Raza:
    How macroeconomic indicators influence gold price management. 2075-2087
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    (Withdrawn) Impact of high-performance work practices in human resource management of health dispensaries in Qassim Region, Kingdom of Saudi Arabia, towards organizational resilience and productivity. 2088-2109
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    (Withdrawn) Strategy on development of innovative ecosystem in customer values. 2110-2122
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    (Withdrawn) Effective implementation of Japanese quality methods during health pandemics. 2123-2143
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    Yaoteng Zhao, Supat Chupradit, Marria Hassan, Sadaf Soudagar, Alaa Mohamd Shoukry, Jameel Khader:
    The role of technical efficiency, market competition and risk in the banking performance in G20 countries. 2144-2160
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    (Withdrawn) Tourism, environment and hotel management: an innovative perspective to address modern trends in contemporary tourism management. 2161-2180

Volume 27, Number 8, 2021

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    Albert Plugge, Shahrokh Nikou, Harry Bouwman:
    The revitalization of service orientation: a business services model. 1-24
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    Steven Groß, Katharina Stelzl, Thomas Grisold, Jan Mendling, Maximilian Röglinger, Jan vom Brocke:
    The Business Process Design Space for exploring process redesign alternatives. 25-56
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    Rosita Capurro, Raffaele Fiorentino, Stefano Garzella, Rosa Lombardi:
    The role of boundary management in open innovation: towards a 3D perspective. 57-84
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    Janne Härkönen:
    Exploring the benefits of service productisation: support for business processes. 85-105

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