Collen Mahambo | University of Derby (original) (raw)

Papers by Collen Mahambo

Research Journal of Finance and Accounting, 2020

The research is financed by BA ISAGO University, P.Bag BR94, Gaborone, Botswana Abstract The stud... more The research is financed by BA ISAGO University, P.Bag BR94, Gaborone, Botswana Abstract The study seeks to investigate the causes of financial management challenges faced by women-run SMMEs in Gaborone, Botswana; given the background that the Government has established agencies and initiatives that support this sector financially and provide advisory services. Ways of mitigating the established challenges were suggested. Women entrepreneurs contribute immensely to Botswana’s economy. The Government of Botswana, in its bid to assist economic diversification and citizen empowerment, had several programs to support SMMEs including Business Botswana and Women In Business Association (WIBA). These provide funds and business advisory services to women-run SMMEs. Research has shown that 80% of SMMEs in Botswana fail in the first 3 - 5 years of the establishment phase. Preliminary reviews of literature disclosed that poor financial knowledge proves a real obstacle to most of the small wom...

European Journal of Business and Management, 2016

Non-governmental organisations have met with immense growth over the past decades with increasing... more Non-governmental organisations have met with immense growth over the past decades with increasing donor support towards their highly regarded work especially in developing countries. However, the social and economic impact of these entities has of late not faired as expected in Botswana. NGOs are frail and easily crippled in the face of volatile donor-funding from developing countries. This qualitative research therefore, adopted a case study research design to investigate the sustainability of Donor- Funding towards NGOs and their Socio-economic impact in Botswana. A sample of 10 NGOs was selected for the study. Structured questionnaires and interviews were used to gather data. Data was presented in form of graphs and tables. The study revealed that NGOs in Botswana are now struggling to reach out effectively to their beneficiaries as much as they are supposed to. Their ability to satisfy the needs of beneficiaries is desirable but gravely challenged principally by sustainability...

International Journal of Innovative Research and Development, 2019

Background of the Study Investors continue to loose their investment due to weak form of market e... more Background of the Study Investors continue to loose their investment due to weak form of market effeciency in providing investment information. The Audit function cannot be spared as a key involved party. The primary concerned areaa is the internal control weaknesses, disagreements on accoounting, inability to rely on management, scope limitation, unauthorised opinion, and illegal acts. The refelection of theses types of deficiences seen on company's accounting and Audit system which in the long run hampered the reported financial results. Independence impared and cost reduction reasons could have implications for the audit hence the need for change of auditor arises. As a way of mitigting such challenges, mandatory audit firm rotation has been welcomed by the Botswana Accountancy Oversight Authority (BAOA) with effective from 1 st January 2019 (BAOA, 2019). BAOA went on to agree on terms of MAFR after considering and consulting with its local stakeholders who are mainly the Public Interest Entities (PIEs), its regional peers in South Africa and Mauritius, and eventually, internationally with its European Union and United Kingdom counterparts who all have already adopted MAFR. The shortage of accounting and auditing skills in Botswana ahd been highlighted by the MAFR adoption, BAOA (2019). They recommended that there should be no rotation of senior audit staff other than the Engagement Quality Control Review (EQCR), and the lead partner. Proponents of mandatory audit firm rotation argue that long-tenure relationships between audit firms and clients can lead to audit failures due to high levels of familiarity that impair auditors' independence and professional skepticism (Moore et al. 2006, Gavious, 2007). Opponents of mandatory audit fim rotation argue that long tenure auditor-client relationships lead to valuable client and industry specific knowledge over time resulting in enhanced audit quality. Short tenure may be problematic as audit firms try to build relationships with their clients, and mandatory rotation likely would be a hinderance to such a relationship (PCAOB 2011b, 2011c). A lack of familiarity may have adverse consequences, which could be exacerbated by insituting mandatory audit firm rotation (Roush et al, 2011). The primary purpose of this study is to investgate Botswana corporate community's perspective on the issue of the recent changes in the Auditor tenure and how it impacts on auditor independence and financial reporting quality. The researcher endeavors to improve the understanding of the underlying reasons behind the positions of audit committee members on mandatory audit firm rotation. The study also examines how audit committee members currently ensure auditor independence and objectivity and how audit committee chairs maintain and monitor a series of important relationships including the audit committee-external auditor relationship, the audit committee-financial management relationship, and the external auditor-financial management relationship. Finally the study explores audit committee members' views on the costs associated with switching audit firms

International Journal of Innovative Research and Development, 2017

The study was focusing on the impact of employee satisfaction on company image at Chicken Inn res... more The study was focusing on the impact of employee satisfaction on company image at Chicken Inn restaurants in Bulawayo. The main objective of the research was to find the relationship between employee satisfaction and company image. Causal research design was used in this study. Probability and simple random sampling techniques was used in selecting the respondents. A sample size of 123 respondents was used for the study. The data collected was analyzed through the use of SPSS by regressing and correlating the variables in order to determine the strength of the relationship. The research findings from the hypothesis tests explore that there is a strong positive relationship between employee satisfaction and company image. The study recommends Chicken Inn to adopt internal marketing as a way of satisfying employees internally as they are the ambassadors of the company. The company should also apply performance appraisals and several training on monthly bases so that the employees will be equipped with the required skills to cope up with changes in technology in the global environment.

Research Journal of Finance and Accounting, 2020

Some educational institutions' might not have developed curricula that are in line with digital t... more Some educational institutions' might not have developed curricula that are in line with digital technology for future accounting professionals (Islam, 2017). It is imperative that tertiary institutions in Botswana should prudently consider developing or incorporating new learning outcomes and competencies in accounting curricula against digital technological changes when preparing accounting graduates for the industry. Secondary and desktop research was engaged through intensive reports from large global and regional Professional Accounting Organisations (PAOs) such as ACCA, CIMA, BICA, SAICA, AAT and ICAEW which consulted with their various international stakeholders and the industry towards future accountants' skills and competencies. These are mostly government-sponsored professional qualifications in Botswana except for ICAEW and SAICA which will balance as additional international and regional PAOs. More research was also sought from journals, publications, discussion and opinion papers as well as newspapers in order to collate the digital and technological competencies that are suggested. This paper therefore seeks to alert the Botswana educational curriculum developers to consider and incorporate new technologies that will prepare Botswana for dynamic, world-class and competitive accounting graduates in tertiary institutions towards the changing accounting profession. The findings showed that the accounting profession's digital skills gap can be closed by incorporating cloud computing, big data, eXtensible Business Reporting (XBRL), artificial intelligence, machine learning and similar in Botswana accounting graduates' curriculum.

Dutch Journal of Finance and Management

Although a lot of empirical studies have been conducted on customer-relationship-management (CRM)... more Although a lot of empirical studies have been conducted on customer-relationship-management (CRM), little research on the exploration of the psychometric properties of CRM scale items, in the Zimbabwean context has been conducted. This empirical study, based on key informant data drawn from sampled local government authorities in Zimbabwe (LGAZ), developed a reliable scale with demonstrated content and convergent validity. Amongst some of the reliable and valid antecedents and consequences of CRM Strategy success the study found; Due diligence, Strategy focus and alignment, Customer focus, Change management, Implementation Strategy, Implementation approach, Metrics, Project management, Process design, Buy-in and adoption to be some of the most important.. Therefore, using the confirmatory factor analysis approach, the research findings offer one more robustness in the applicability of CRM scale items by confirming that CRM city managers use psychometrically valid scale items to generate, disseminate and respond to information with a view to improving CRM performance of LGAZ.

Dutch Journal of Finance and Management

The study was focusing on the effectiveness of using (SMS) instalment platform as a way of meetin... more The study was focusing on the effectiveness of using (SMS) instalment platform as a way of meeting customer satisfaction at Edgars stores Ltd in Zimbabwe. The main objective of the research was to measure the effectiveness of SMS installment platform on customer satisfaction. Causal research design was employed and a simple random sampling technique was used in selecting the respondents. Questionnaires were used to gather data from a sample size of 357 consisting of 342 customers and 15 staff members of Edgars' stores Ltd. The data collected was analyzed through the use of SPSS version 20 in order to determine the strength of the relationship and the moderating effect. The data findings were presented in form of tables. The research findings from the hypothesis tests explored that there is a strong significant and positive relationship between SMS installment platform service and customer satisfaction. The study recommended the company to use SMS platform for other promotion activities like sending bonus vouchers, news release and advertisements. This will encourage more customers to shop hence improved market share. The SMS platform can also be used to give after sales services and other personalized information and birthday wishes. All these will increase customer satisfaction.

Volume 5 - 2020, Issue 8 - August

Many businesses have suffered tremendously from the covid-19 pandemic through lost revenues and h... more Many businesses have suffered tremendously from the covid-19 pandemic through lost revenues and hence began to downscale. Most changed their business operations from office to remote work by employees. Business performance monitoring activities had not foreseen this global pandemic coming. Therefore, production and deadlines to meet work schedules have been disrupted especially for accounting entrepreneurs whose deadlines are usually imperative day to day discourses. Lockdowns that would come unprepared would drive management and staff in turmoil. These did not only affect internal operations but customers, regulatory bodies and most business stakeholders where in the same boat of reduced functionality. After looking into all these defies, the big question would be whether entrepreneurship would still be able to take advantage of opportunities when the problem is not focused on one country, area, business or sector; but cutting across the globe? Entrepreneurs are seen to be strategi...

International Journal of Marketing Studies

The primary objective of the study was to describe the extent to which personnel differentiation ... more The primary objective of the study was to describe the extent to which personnel differentiation strategies may be used to gain competitive advantage among Private Tertiary Education Institutions in Botswana. The study examined how personnel differentiation may be employed by private tertiary education institutions in order to achieve competitive advantage. The study used descriptive survey research and the findings revealed that the private universities have to a certain extent employed personnel differentiation strategies. However, institutions have not done enough to clearly stand out as differentiated universities. The study recommends that the universities must appeal to prospective employers; hire, train and retain competent staff, and also get involved in activities that will enhance institutions’ credibility. Institutions need to work together with key stakeholders and continually seek ways to attain competitive advantage through personnel differentiation.

International Journal of Innovative Research and Development

Background of the Study Investors continue to loose their investment due to weak form of market e... more Background of the Study Investors continue to loose their investment due to weak form of market effeciency in providing investment information. The Audit function cannot be spared as a key involved party. The primary concerned areaa is the internal control weaknesses, disagreements on accoounting, inability to rely on management, scope limitation, unauthorised opinion, and illegal acts. The refelection of theses types of deficiences seen on company's accounting and Audit system which in the long run hampered the reported financial results. Independence impared and cost reduction reasons could have implications for the audit hence the need for change of auditor arises. As a way of mitigting such challenges, mandatory audit firm rotation has been welcomed by the Botswana Accountancy Oversight Authority (BAOA) with effective from 1 st January 2019 (BAOA, 2019). BAOA went on to agree on terms of MAFR after considering and consulting with its local stakeholders who are mainly the Public Interest Entities (PIEs), its regional peers in South Africa and Mauritius, and eventually, internationally with its European Union and United Kingdom counterparts who all have already adopted MAFR. The shortage of accounting and auditing skills in Botswana ahd been highlighted by the MAFR adoption, BAOA (2019). They recommended that there should be no rotation of senior audit staff other than the Engagement Quality Control Review (EQCR), and the lead partner. Proponents of mandatory audit firm rotation argue that long-tenure relationships between audit firms and clients can lead to audit failures due t o high levels of familiarity that impair auditors' independence and professional skepticism (Moore et al. 2006, Gavious, 2007). Opponents of mandatory audit fim rotation argue that long tenure auditor-client relationships lead to valuable client and industry specific knowledge over time resulting in enhanced audit quality. Short tenure may be problematic as audit firms try to build relationships with their clients, and mandatory rotation likely would be a hinderance to such a relationship (PCAOB 2011b, 2011c). A lack of familiarity may have adverse consequences, which could be exacerbated by insituting mandatory audit firm rotation (Roush et al, 2011). The primary purpose of this study is to investgate Botswana corporate community's perspective on the issue of the recent changes in the Auditor tenure and how it impacts on auditor independence and financial reporting quality. The researcher endeavors to improve the understanding of the underlying reasons behind the positions of audit committee members on mandatory audit firm rotation. The study also examines how audit committee members currently ensure auditor independence and objectivity and how audit committee chairs maintain and monitor a series of important relationships including the audit committee-external auditor relationship, the audit committee-financial management relationship, and the external auditor-financial management relationship. Finally the study explores audit committee members' views on the costs associated with switching audit firms.

Research Journal of Finance and Accounting, 2020

European Journal of Business and Management, 2016

International Journal of Innovative Research and Development, 2019

International Journal of Innovative Research and Development, 2017

Research Journal of Finance and Accounting, 2020

Dutch Journal of Finance and Management

Volume 5 - 2020, Issue 8 - August

International Journal of Marketing Studies

International Journal of Innovative Research and Development

Background of the Study Investors continue to loose their investment due to weak form of market e... more Background of the Study Investors continue to loose their investment due to weak form of market effeciency in providing investment information. The Audit function cannot be spared as a key involved party. The primary concerned areaa is the internal control weaknesses, disagreements on accoounting, inability to rely on management, scope limitation, unauthorised opinion, and illegal acts. The refelection of theses types of deficiences seen on company's accounting and Audit system which in the long run hampered the reported financial results. Independence impared and cost reduction reasons could have implications for the audit hence the need for change of auditor arises. As a way of mitigting such challenges, mandatory audit firm rotation has been welcomed by the Botswana Accountancy Oversight Authority (BAOA) with effective from 1 st January 2019 (BAOA, 2019). BAOA went on to agree on terms of MAFR after considering and consulting with its local stakeholders who are mainly the Public Interest Entities (PIEs), its regional peers in South Africa and Mauritius, and eventually, internationally with its European Union and United Kingdom counterparts who all have already adopted MAFR. The shortage of accounting and auditing skills in Botswana ahd been highlighted by the MAFR adoption, BAOA (2019). They recommended that there should be no rotation of senior audit staff other than the Engagement Quality Control Review (EQCR), and the lead partner. Proponents of mandatory audit firm rotation argue that long-tenure relationships between audit firms and clients can lead to audit failures due t o high levels of familiarity that impair auditors' independence and professional skepticism (Moore et al. 2006, Gavious, 2007). Opponents of mandatory audit fim rotation argue that long tenure auditor-client relationships lead to valuable client and industry specific knowledge over time resulting in enhanced audit quality. Short tenure may be problematic as audit firms try to build relationships with their clients, and mandatory rotation likely would be a hinderance to such a relationship (PCAOB 2011b, 2011c). A lack of familiarity may have adverse consequences, which could be exacerbated by insituting mandatory audit firm rotation (Roush et al, 2011). The primary purpose of this study is to investgate Botswana corporate community's perspective on the issue of the recent changes in the Auditor tenure and how it impacts on auditor independence and financial reporting quality. The researcher endeavors to improve the understanding of the underlying reasons behind the positions of audit committee members on mandatory audit firm rotation. The study also examines how audit committee members currently ensure auditor independence and objectivity and how audit committee chairs maintain and monitor a series of important relationships including the audit committee-external auditor relationship, the audit committee-financial management relationship, and the external auditor-financial management relationship. Finally the study explores audit committee members' views on the costs associated with switching audit firms.