Available infrastructure | SoftExpert Technical Docs (original) (raw)

In order for SoftExpert Excellence Suite to be used, it must be published on a server. Below is a list of different ways to make the solution available, according to customers' needs.

Cloud modality (SaaS)​

The solution is sold as a cloud service including licensing and infrastructure. Under this condition, access to the solution is provided in accordance with the contracted number of users.

The solution is hosted in the SoftExpert Datacenter (Amazon AWS) running on Linux. The whole infrastructure is managed by the SoftExpert team, so it does not require the customer's IT team to be involved in the management of the environment.

License acquisition + Hosting modality​

Under this condition, the license is sold through a traditional model and the infrastructure is paid for as a service, in accordance with the contracted number of users.

Similarly to the Cloud model, the solution is hosted in the SoftExpert Datacenter (Amazon AWS) running on Linux. The whole infrastructure is managed by the SoftExpert team.

License acquisition + on-premise installation modality​

Under this condition, the customer acquires the usage license and installs the product in their own datacenter, managed by their IT team. The application of system update and maintenance packages is the customer's responsibility.

We recommend contracting RSA (Remote System Administration), which allows all the technical administration (IT) of SoftExpert Suite to be performed remotely by the SoftExpert team. (Refer to the service catalog for further details).

For an assessment of the most suitable server to support the product, the number of acquired licenses must be the basis. In theHardware (Servers) section, you can identify the ideal application server size to support SoftExpert Suite.

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