Nicole Jonker | De Nederlandsche Bank (original) (raw)

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Papers by Nicole Jonker

Economisch Statistische Berichten, Jan 7, 2021

Social Science Research Network, 2020

COVID-19 has temporarily changed the relative cost and benefits of different payment methods: cas... more COVID-19 has temporarily changed the relative cost and benefits of different payment methods: cash has become more costly in terms of health risks, ease of use and likelihood of acceptance, whereas debit card usage has become less costly. As a result, consumers have shifted away from cash. For some, this may speed up the adoption of electronic payment methods, resulting in a permanent change in payment behaviour. Others will return to their preferred payment method once the influence of COVID-19 on our health and daily lives has faded away. Based on unique payment diary survey data collected among a representative panel of Dutch consumers, we study the shift in payment behaviour and payment preferences during the first phase of the COVID-19 pandemic. Since the start of the lockdown in the Netherlands the likelihood of debit card usage at the expense of cash has increased by 13 percentage points. About 60 percent of this shift has persisted seven months after the start of the pandemic in the Netherlands and appears to be longlived. Also, the pandemic has resulted in a shift in payment preferences towards more contactless payments. Both effects are largest for elderly people.

Social Science Research Network, 2004

Journal of Banking and Finance, Aug 1, 2010

Palgrave Macmillan UK eBooks, 2016

In this chapter, the authors examine the structure of European payment markets in terms of paymen... more In this chapter, the authors examine the structure of European payment markets in terms of payment composition, behaviour and cost. Next, the operation of a typical payment network is described, which illustrates the so-called two-sidedness of payment markets. This specific network structure underlies many aspects of the economics of payments. Payment pricing, incentives, competition and cooperation are analysed within this two-sided markets framework. A discussion of payment innovations, the growing importance of “non-banks” in all segments of the payment chain and the European regulatory framework affecting the future of retail payments complete this overview.