AWS::Connect::Rule - AWS CloudFormation (original) (raw)

Creates a rule for the specified Amazon Connect instance.

Syntax

To declare this entity in your AWS CloudFormation template, use the following syntax:

Properties

Actions

A list of actions to be run when the rule is triggered.

Required: Yes

Type: Actions

Update requires: No interruption

Function

The conditions of the rule.

Required: Yes

Type: String

Update requires: No interruption

InstanceArn

The Amazon Resource Name (ARN) of the instance.

Required: Yes

Type: String

Pattern: ^arn:aws[-a-z0-9]*:connect:[-a-z0-9]*:[0-9]{12}:instance/[-a-zA-Z0-9]*$

Update requires: Replacement

Name

The name of the rule.

Required: Yes

Type: String

Pattern: ^[a-zA-Z0-9._-]{1,200}$

Update requires: No interruption

PublishStatus

The publish status of the rule.

Allowed values: DRAFT | PUBLISHED

Required: Yes

Type: String

Allowed values: DRAFT | PUBLISHED

Update requires: No interruption

Tags

The tags used to organize, track, or control access for this resource. For example, { "tags": {"key1":"value1", "key2":"value2"} }.

Required: No

Type: Array of Tag

Maximum: 50

Update requires: No interruption

TriggerEventSource

The event source to trigger the rule.

Required: Yes

Type: RuleTriggerEventSource

Update requires: Replacement

Return values

Ref

When you pass the logical ID of this resource to the intrinsic Ref function, Ref returns the quick rule name. For example:

{ "Ref": "myRuleName" }

For more information about using the Ref function, see Ref.

Fn::GetAtt

The Fn::GetAtt intrinsic function returns a value for a specified attribute of this type. The following are the available attributes and sample return values.

For more information about using the Fn::GetAtt intrinsic function, see Fn::GetAtt.

RuleArn

The Amazon Resource Name (ARN) of the rule.

Examples

Specify a rule resource

The following example specifies a rule resource for an Amazon Connect instance.

JSON

{
    "Name": "ExampleRule",
    "InstanceArn": "arn:aws:connect:region-name:aws-account-id:instance/instance-arn",
    "TriggerEventSource": {
        "EventSourceName": "OnPostCallAnalysisAvailable"
    },
    "Function": "Example function using Amazon Connect Rules Function Language.",
    "Actions": {
        "AssignContactCategoryActions": [{}],
        "EventBridgeActions": [
            {
                "Name": "Name of the event bridge action"
            }
        ],
        "SendNotificationActions": [
            {
                "DeliveryMethod": "EMAIL",
                "Subject": "Email subject",
                "Content": "Email content",
                "ContentType": "PLAIN_TEXT",
                "Recipient": {
                    "UserArns": ["arn:aws:connect:region-name:aws-account-id:instance/instance-arn/agent/user-arn"]
                }
            }
        ],
        "TaskActions": [
            {
              "Name": "Name of the task action",
              "ContactFlowArn": "arn:aws:connect:region-name:aws-account-id:instance/instance-arn/contact-flow/contact-flow-arn",
              "References": {
                "reference1": {
                  "Type": "URL",
                  "Value": "URL of the reference"
                }
              },
              "Description": "Task description"
            }
          ]
    },
    "PublishStatus": "DRAFT"
}