| Leveraging the Principles of Lean Six Sigma in Creating Value for the User Community Shameem Nilofar, Singapore Management University (Singapore) Bolzano |
| Making the Library the Preferred Place to Study: Rethinking Existing Spaces and Opening the Library to the Users Anne-Berit Gregersen, Oslo and Akershus University College of Applied Sciences Gry Bettina Moxnes, Oslo and Akershus University College of Applied Sciences |
| Old Buildings New Spaces Mariacristina Vettore, Università di Padova (Italy) Michela Zorzi, Università di Padova (Italy) Bolzano |
| The Library as “Student Heaven”: Re-Designing Library Spaces to Enrich the Student Experience Jill Benn, The University of Western Australia |
| The Library as “Student Heaven”: Re-Designing Library Spaces to Enrich the Student Experience Jill Benn, The University of Western Australia (Australia) Bolzano |
| The Transformation of the Webster Library at Concordia University (Montreal): 22 Study Environments, an Innovative Technology Program and a Strong Consultation Process Guylaine Beaudry, Concordia University (Canada) Bolzano |
| Trends in Academic Library Space Silas Marques de Oliveira, Andrews University |