Connect apps to get visibility and control - Microsoft Defender for Cloud Apps (original) (raw)

App connectors use the APIs of app providers to enable greater visibility and control by Microsoft Defender for Cloud Apps over the apps you connect to.

Microsoft Defender for Cloud Apps uses the APIs provided by the cloud provider. All communication between Defender for Cloud Apps and connected apps is encrypted using HTTPS. Each service has its own framework and API limitations such as throttling, API limits, dynamic time-shifting API windows, and others. Microsoft Defender for Cloud Apps works with the services to optimize the usage of the APIs and to provide the best performance. Taking into account different limitations that services impose on the APIs, the Microsoft Defender for Cloud Apps engines use the allowed capacity. Some operations, such as scanning all files in the tenant, require numerous APIs so they're spread over a longer period. Expect some policies to run for several hours or several days.

Multi-instance support

Defender for Cloud Apps supports multiple instances of the same connected app. For example, if you have more than one instance of Salesforce (one for sales, one for marketing) you can connect both to Defender for Cloud Apps. You can manage the different instances from the same console to create granular policies and deeper investigation. This support applies only to API connected apps, not to Cloud Discovered apps, or Proxy connected apps.

Note

Multi-instance isn't supported for Microsoft 365 and Azure.

How it works

Defender for Cloud Apps is deployed with system admin privileges to allow full access to all objects in your environment.

The App Connector flow is as follows:

  1. Defender for Cloud Apps scans and saves authentication permissions.
  2. Defender for Cloud Apps requests the user list. The first time it makes the request, it might take some time until the scan completes. After the user scan finishes, Defender for Cloud Apps moves on to activities and files. As soon as the scan starts, some activities are available in Defender for Cloud Apps.
  3. After completion of the user request, Defender for Cloud Apps periodically scans users, groups, activities, and files. All activities are available after the first full scan.

This connection might take some time depending on the size of the tenant, the number of users, and the size and number of files that need to be scanned.

Depending on the app to which you're connecting, API connection enables the following items:

The following tables list, per cloud app, which abilities are supported with App connectors:

Note

Since not all app connectors support all abilities, some rows might be empty.

Users and activities

App List accounts List groups List privileges Log on activity User activity Administrative activity
Asana
Atlassian
AWS Not applicable
Azure
Box
Citrix ShareFile
DocuSign Supported with DocuSign Monitor Supported with DocuSign Monitor Supported with DocuSign Monitor Supported with DocuSign Monitor
Dropbox
Egnyte
GitHub
GCP Subject Google Workspace connection Subject Google Workspace connection Subject Google Workspace connection Subject Google Workspace connection
Google Workspace ✔ - requires Google Business or Enterprise
Microsoft 365
Miro
Mural
NetDocuments
Okta Not supported by provider
OneLogin
ServiceNow Partial Partial
Salesforce Supported with Salesforce Shield Supported with Salesforce Shield Supported with Salesforce Shield Supported with Salesforce Shield Supported with Salesforce Shield Supported with Salesforce Shield
Slack
Smartsheet
Webex Not supported by provider
Workday Not supported by provider Not supported by provider Not supported by provider
Workplace by Meta
Zendesk
Zoom

User, app governance, and security configuration visibility

App User governance View app permissions Revoke app permissions SaaS Security Posture Management (SSPM)
Asana
Atlassian
AWS Not applicable Not applicable
Azure Not supported by provider
Box Not supported by provider
Citrix ShareFile
DocuSign
Dropbox
Egnyte
GitHub
GCP Subject Google Workspace connection Not applicable Not applicable
Google Workspace
Microsoft 365
Miro
Mural
NetDocuments Preview
Okta Not applicable Not applicable
OneLogin
ServiceNow
Salesforce
Slack
Smartsheet
Webex Not applicable Not applicable
Workday Not supported by provider Not applicable Not applicable
Workplace by Meta Preview
Zendesk
Zoom Preview

Information protection

App DLP - Periodic backlog scan DLP - Near real-time scan Sharing control File governance Apply sensitivity labels from Microsoft Purview Information Protection
Asana
Atlassian
AWS ✔ - S3 Bucket discovery only Not applicable
Azure
Box
Citrix ShareFile
DocuSign
Dropbox
Egnyte
GitHub
GCP Not applicable Not applicable Not applicable Not applicable Not applicable
Google Workspace ✔ - requires Google Business Enterprise
Okta Not applicable Not applicable Not applicable Not applicable Not applicable
Miro
Mural
NetDocuments
Okta Not applicable Not applicable Not applicable Not applicable Not applicable
OneLogin
ServiceNow Not applicable
Salesforce
Slack
Smartsheet
Webex Not applicable
Workday Not supported by provider Not supported by provider Not supported by provider Not supported by provider Not applicable
Workplace by Meta
Zendesk Preview
Zoom

Prerequisites

Enable app connectors

To enable an app connector for the first time, configure an API connection for the specific cloud app you want to connect. See the individual connector guides for each app for detailed instructions.

  1. Sign in to the Microsoft Defender portal.
  2. Go to Cloud Apps > Connected apps.
  3. Select Connect an app or Add a new connector.
  4. Choose the cloud app you want to connect.
  5. Follow the instructions in the corresponding app-specific API connector guide. These instructions include the required permissions and authentication steps.

Each cloud app has its own enablement process based on the APIs it supports.

ExpressRoute

Defender for Cloud Apps is deployed in Azure and fully integrated with ExpressRoute. All interactions with the Defender for Cloud Apps apps and traffic sent to Defender for Cloud Apps, including upload of discovery logs, is routed via ExpressRoute for improved latency, performance, and security. For more information about Microsoft Peering, see ExpressRoute circuits and routing domains.

Disable app connectors

Note

To disable connected apps:

  1. Go to Connected apps.
  2. Select Disable App connector.
  3. Select Disable App connector instance to confirm the action.

Once disabled, the connector instance stops consuming data from the connector.

Re-enable app connectors

To re-enable connected apps:

  1. Go to Connected apps.
  2. Select Edit settings. This action starts the process to add a connector.
  3. Add the connector using the steps in the relevant API connector guide. For example, if you're re-enabling GitHub, use the steps in Connect GitHub Enterprise Cloud to Microsoft Defender for Cloud Apps.

Troubleshoot missing activities

If expected activities don't appear after you connect an app, see Troubleshoot missing activities after connecting an app.

Next steps