Receive Stripe events in your webhook endpoint (original) (raw)

Send events to your AWS account

When building Stripe integrations, you might want your applications to receive events as they occur in your Stripe accounts, so that your backend systems can execute actions accordingly.

Create an event destination to receive events at an HTTPS webhook endpoint. After you register a webhook endpoint, Stripe can push real-time event data to your application’s webhook endpoint when events happen in your Stripe account. Stripe uses HTTPS to send webhook events to your app as a JSON payload that includes an Event object.

Receiving webhook events helps you respond to asynchronous events such as when a customer’s bank confirms a payment, a customer disputes a charge, or a recurring payment succeeds.

You can also receive events in Amazon EventBridge with event destinations.

Get started

To start receiving webhook events in your app:

  1. Create a webhook endpoint handler to receive event data POST requests.
  2. Test your webhook endpoint handler locally using the Stripe CLI.
  3. Create a new event destination for your webhook endpoint.
  4. Secure your webhook endpoint.

You can register and create one endpoint to handle several different event types at the same time, or set up individual endpoints for specific events.

Unsupported event type behaviors for organization event destinations

Stripe sends most event types asynchronously; however, for certain event types, Stripe waits for a response. The presence or absence of a response from the event destination directly influences Stripe’s actions regarding these specific event types.

Organization destinations offer limited support for event types that require a response:

Set up an HTTP or HTTPS endpoint function that can accept webhook requests with a POST method. If you’re still developing your endpoint function on your local machine, it can use HTTP. After it’s publicly accessible, your webhook endpoint function must use HTTPS.

Set up your endpoint function so that it:

  1. Handles POST requests with a JSON payload consisting of an event object.
  2. For organization event handlers, inspects the context value to determine which account in an organization generated the event, then sets the Stripe-Context header corresponding to the context value.
  3. Quickly returns a successful status code (2xx) prior to any complex logic that might cause a timeout. For example, you must return a 200 response before updating a customer’s invoice as paid in your accounting system.

Note

Example endpoint

This code snippet is a webhook function configured to check for received events from a Stripe account, handle the events, and return a 200 responses. Reference the snapshot event handler when you use API v1 resources, and reference the thin event handler when you use API v2 resources.

When you create a snapshot event handler, use the API object definition at the time of the event for your logic by accessing the event’s data.object fields. You can also retrieve the API resource from the Stripe API to access the latest and up-to-date object definition.

`require 'json'

Using Sinatra

post '/webhook' do payload = request.body.read event = nil

begin event = Stripe::Event.construct_from( JSON.parse(payload, symbolize_names: true) ) rescue JSON::ParserError => e # Invalid payload status 400 return end

Handle the event

case event.type when 'payment_intent.succeeded' payment_intent = event.data.object # contains a Stripe::PaymentIntent # Then define and call a method to handle the successful payment intent. # handle_payment_intent_succeeded(payment_intent) when 'payment_method.attached' payment_method = event.data.object # contains a Stripe::PaymentMethod # Then define and call a method to handle the successful attachment of a PaymentMethod. # handle_payment_method_attached(payment_method)

... handle other event types

else puts "Unhandled event type: #{event.type}" end

status 200 end`

Example organization handler

This code snippet is a webhook endpoint function configured to check for received events across an organization, handle the events, and return a 200 responses. The handler checks for which accounts the received event applies to by checking the context field on the event’s payload, then uses the appropriate account’s API keys for subsequent API calls in the account.

This code snippet is a webhook function configured to check for received events, detect the originating account if applicable, handle the event, and return a 200 response.

`require 'json'

Using Sinatra

post '/webhook' do payload = request.body.read event = nil

begin event = Stripe::Event.construct_from( JSON.parse(payload, symbolize_names: true) ) rescue JSON::ParserError => e # Invalid payload status 400 return end

Extract the context

context = event.context

Define your API key variables (ideally loaded securely)

ACCOUNT_123_API_KEY = "sk_test_123" ACCOUNT_456_API_KEY = "sk_test_456"

account_api_keys = { "account_123" => ACCOUNT_123_API_KEY, "account_456" => ACCOUNT_456_API_KEY }

api_key = account_api_keys[context]

if api_key.nil? puts "No API key found for context: #{context}" status 400 return end

Handle the event

case event.type when 'customer.created' customer = event.data.object

begin
  latest_customer = Stripe::Customer.retrieve(
    customer.id,
    { api_key: api_key }
  )
  handle_customer_created(latest_customer, context)
rescue => e
  puts "Error retrieving customer: #{e.message}"
  status 500
  return
end

when 'payment_method.attached' payment_method = event.data.object

begin
  latest_payment_method = Stripe::PaymentMethod.retrieve(
    payment_method.id,
    { api_key: api_key }
  )
  handle_payment_method_attached(latest_payment_method, context)
rescue => e
  puts "Error retrieving payment method: #{e.message}"
  status 500
  return
end

else puts "Unhandled event type: #{event.type}" end

status 200 end`

Before you go-live with your webhook endpoint function, we recommend that you test your application integration. You can do so by configuring a local listener to send events to your local machine, and sending test events. You need to use the CLI to test.

Forward events to a local endpoint

To forward events to your local endpoint, run the following command with the CLI to set up a local listener. The --forward-to flag sends all Stripe events in a sandbox to your local webhook endpoint. Use the appropriate CLI commands below depending on whether you use thin or snapshot events.

Use the following command to forward snapshot events to your local listener.

stripe listen --forward-to localhost:4242/webhook

Note

You can also run stripe listen to see events in Stripe Shell, although you won’t be able to forward events from the shell to your local endpoint.

Useful configurations to help you test with your local listener include the following:

Use the following command to forward target snapshot events to your local listener.

stripe listen --events payment_intent.created,customer.created,payment_intent.succeeded,checkout.session.completed,payment_intent.payment_failed \ --forward-to localhost:4242/webhook

Use the following command to forward snapshot events from a public webhook endpoint to your local listener.

stripe listen --load-from-webhooks-api --forward-to localhost:4242/webhook

Ready! Your webhook signing secret is '{{WEBHOOK_SIGNING_SECRET}}' (^C to quit)

Triggering test events

To send test events, trigger an event type that your event destination is subscribed to by manually creating an object in the Stripe Dashboard. Learn how to trigger events with Stripe for VS Code.

You can use the following command in either Stripe Shell or Stripe CLI. This example triggers a payment_intent.succeeded event:

stripe trigger payment_intent.succeeded Running fixture for: payment_intent Trigger succeeded! Check dashboard for event details.

After testing your webhook endpoint function, use the API or the Webhooks tab in Workbench to register your webhook endpoint’s accessible URL so Stripe knows where to deliver events. You can register up to 16 webhook endpoints with Stripe. Registered webhook endpoints must be publicly accessible HTTPS URLs.

Webhook URL format

The URL format to register a webhook endpoint is:

https://<your-website>/<your-webhook-endpoint>

For example, if your domain is https://mycompanysite.com and the route to your webhook endpoint is @app.route('/stripe_webhooks', methods=['POST']), specify https://mycompanysite.com/stripe_webhooks as the Endpoint URL.

Create an event destination for your webhook endpoint

Create an event destination using Workbench in the Dashboard or programmatically with the API. You can register up to 16 event destinations on each Stripe account.

To create a new webhook endpoint in the Dashboard:

  1. Open the Webhooks tab in Workbench.
  2. Click Create an event destination.
  3. Select where you want to receive events from. Stripe supports two types of configurations: Your account and Connected accounts. Select Account to listen to events from your own account. If you created a Connect application and want to listen to events from your connected accounts, select Connected accounts.

Listen to events from an organization webhook endpoint

If you create a webhook endpoint in an organization account, select Accounts to listen to events from accounts in your organization. If you have Connect platforms as members of your organizations and want to listen to events from the all the platforms’ connected accounts, select Connected accounts.

  1. Select the API version for the events object you want to consume.
  2. Select the event types that you want to send to a webhook endpoint.
  3. Select Continue, then select Webhook endpoint as the destination type.
  4. Click Continue, then provide the Endpoint URL and an optional description for the webhook.

Register a new webhook using the Webhooks tab

Register a new webhook using the Webhooks tab

Note

You need to secure your integration by making sure your handler verifies that all webhook requests are generated by Stripe. You can verify webhook signatures using our official libraries or verify them manually.

Verify webhook signatures with official libraries

We recommend using our official libraries to verify signatures. You perform the verification by providing the event payload, the Stripe-Signature header, and the endpoint’s secret. If verification fails, you get an error.

If you get a signature verification error, read our guide about troubleshooting it.

Warning

Stripe requires the raw body of the request to perform signature verification. If you’re using a framework, make sure it doesn’t manipulate the raw body. Any manipulation to the raw body of the request causes the verification to fail.

`` # Set your secret key. Remember to switch to your live secret key in production.

See your keys here: https://dashboard.stripe.com/apikeys

Stripe.api_key =

'sk_test_BQokikJOvBiI2HlWgH4olfQ2'

require 'stripe' require 'sinatra'

If you are testing your webhook locally with the Stripe CLI you

can find the endpoint's secret by running stripe listen

Otherwise, find your endpoint's secret in your webhook settings in

the Developer Dashboard

endpoint_secret = 'whsec_...'

Using the Sinatra framework

set :port, 4242

post '/my/webhook/url' do payload = request.body.read sig_header = request.env['HTTP_STRIPE_SIGNATURE'] event = nil

begin event = Stripe::Webhook.construct_event( payload, sig_header, endpoint_secret ) rescue JSON::ParserError => e # Invalid payload puts "Error parsing payload: #{e.message}" status 400 return rescue Stripe::SignatureVerificationError => e # Invalid signature puts "Error verifying webhook signature: #{e.message}" status 400 return end

Handle the event

case event.type when 'payment_intent.succeeded' payment_intent = event.data.object # contains a Stripe::PaymentIntent puts 'PaymentIntent was successful!' when 'payment_method.attached' payment_method = event.data.object # contains a Stripe::PaymentMethod puts 'PaymentMethod was attached to a Customer!'

... handle other event types

else puts "Unhandled event type: #{event.type}" end

status 200 end ``

Debug webhook integrations

Multiple types of issues can occur when delivering events to your webhook endpoint:

View event deliveries

To view event deliveries, select the webhook endpoint under Webhooks, then select the Events tab.

The Events tab provides a list of events and whether they’re Delivered, Pending, or Failed. Click an event to view the Delivery attempts, which includes the HTTP status code of previous delivery attempts and the time of pending future deliveries.

View event delivery attempts on a webhook's Events tab

View event delivery attempts on a webhook endpoint’s Events tab.

Fix HTTP status codes

When an event displays a status code of 200, it indicates successful delivery to the webhook endpoint. You might also receive a status code other than 200. View the table below for a list of common HTTP status codes and recommended solutions.

Pending webhook status Description Fix
(Unable to connect) ERR We’re unable to establish a connection to the destination server. Make sure that your host domain is publicly accessible to the internet.
(302) ERR (or other 3xx status) The destination server attempted to redirect the request to another location. We consider redirect responses to webhook requests as failures. Set the webhook endpoint destination to the URL resolved by the redirect.
(400) ERR (or other 4xx status) The destination server can’t or won’t process the request. This might occur when the server detects an error (400), when the destination URL has access restrictions, (401, 403), or when the destination URL doesn’t exist (404). Make sure that your endpoint is publicly accessible to the internet.Make sure that your endpoint accepts a POST HTTP method.
(500) ERR (or other 5xx status) The destination server encountered an error while processing the request. Review your application’s logs to understand why it’s returning a 500 error.
(TLS error) ERR We couldn’t establish a secure connection to the destination server. Issues with the SSL/TLS certificate or an intermediate certificate in the destination server’s certificate chain usually cause these errors. Stripe requires TLS version v1.2 or higher. Perform an SSL server test to find issues that might cause this error.
(Timed out) ERR The destination server took too long to respond to the webhook request. Make sure you defer complex logic and return a successful response immediately in your webhook handling code.

Event delivery behaviors

This section helps you understand different behaviors to expect regarding how Stripe sends events to your webhook endpoint.

Automatic retries

Stripe attempts to deliver events to your destination for up to three days with an exponential back off in live mode. View when the next retry will occur, if applicable, in your event destination’s Event deliveries tab. We retry event deliveries created in a sandbox three times over the course of a few hours. If your destination has been disabled or deleted when we attempt a retry, we prevent future retries of that event. However, if you disable and then re-enable the event destination before we’re able to retry, you still see future retry attempts.

Manual retries

Unsupported for Amazon EventBridge

You can’t manually resend events to Amazon EventBridge.

There are two ways to manually retry events:

Event ordering

Stripe doesn’t guarantee the delivery of events in the order that they’re generated. For example, creating a subscription might generate the following events:

Make sure that your event destination isn’t dependent on receiving events in a specific order. Be prepared to manage their delivery appropriately. You can also use the API to retrieve any missing objects. For example, you can retrieve the invoice, charge, and subscription objects with the information from invoice.paid if you receive this event first.

API versioning

The API version in your account settings when the event occurs dictates the API version, and therefore the structure of an Event sent to your destination. For example, if your account is set to an older API version, such as 2015-02-16, and you change the API version for a specific request with versioning, the Event object generated and sent to your destination is still based on the 2015-02-16 API version. You can’t change Event objects after creation. For example, if you update a charge, the original charge event remains unchanged. As a result, subsequent updates to your account’s API version don’t retroactively alter existing Event objects. Retrieving an older Event by calling /v1/events using a newer API version also has no impact on the structure of the received event. You can set test event destinations to either your default API version or the latest API version. The Event sent to the destination is structured for the event destination’s specified version.

Best practices for using webhooks

Review these best practices to make sure your webhook endpoints remain secure and function well with your integration.

Handle duplicate events

Webhook endpoints might occasionally receive the same event more than once. You can guard against duplicated event receipts by logging the event IDs you’ve processed, and then not processing already-logged events.

In some cases, two separate Event objects are generated and sent. To identify these duplicates, use the ID of the object in data.object along with the event.type.

Only listen to event types your integration requires

Configure your webhook endpoints to receive only the types of events required by your integration. Listening for extra events (or all events) puts undue strain on your server and we don’t recommend it.

You can change the events that a webhook endpoint receives in the Dashboard or with the API.

Handle events asynchronously

Configure your handler to process incoming events with an asynchronous queue. You might encounter scalability issues if you choose to process events synchronously. Any large spike in webhook deliveries (for example, during the beginning of the month when all subscriptions renew) might overwhelm your endpoint hosts.

Asynchronous queues allow you to process the concurrent events at a rate your system can support.

Exempt webhook route from CSRF protection

If you’re using Rails, Django, or another web framework, your site might automatically check that every POST request contains a CSRF token. This is an important security feature that helps protect you and your users from cross-site request forgery attempts. However, this security measure might also prevent your site from processing legitimate events. If so, you might need to exempt the webhooks route from CSRF protection.

`` class StripeController < ApplicationController

If your controller accepts requests other than Stripe webhooks,

you'll probably want to use protect_from_forgery to add CSRF

protection for your application. But don't forget to exempt

your webhook route!

protect_from_forgery except: :webhook

def webhook # Process webhook data in params end end ``

Receive events with an HTTPS server

If you use an HTTPS URL for your webhook endpoint (required in live mode), Stripe validates that the connection to your server is secure before sending your webhook data. For this to work, your server must be correctly configured to support HTTPS with a valid server certificate. Stripe webhooks support only TLS versions v1.2 and v1.3.

Roll endpoint signing secrets periodically

The secret used for verifying that events come from Stripe is modifiable in the Webhooks tab in Workbench. To keep them safe, we recommend that you roll (change) secrets periodically, or when you suspect a compromised secret.

To roll a secret:

  1. Click each endpoint in the Workbench Webhooks tab that you want to roll the secret for.
  2. Navigate to the overflow menu () and click Roll secret. You can choose to immediately expire the current secret or delay its expiration for up to 24 hours to allow yourself time to update the verification code on your server. During this time, multiple secrets are active for the endpoint. Stripe generates one signature per secret until expiration.

Verify events are sent from Stripe

Stripe sends webhook events from a set list of IP addresses. Only trust events coming from these IP addresses.

Also verify webhook signatures to confirm that Stripe sent the received events. Stripe signs webhook events it sends to your endpoints by including a signature in each event’s Stripe-Signature header. This allows you to verify that the events were sent by Stripe, not by a third party. You can verify signatures either using our official libraries, or verify manually using your own solution.

The following section describes how to verify webhook signatures:

  1. Retrieve your endpoint’s secret.
  2. Verify the signature.

Retrieving your endpoint’s secret

Use Workbench and navigate to the Webhooks tab to view all your endpoints. Select an endpoint that you want to obtain the secret for, then click Click to reveal.

Stripe generates a unique secret key for each endpoint. If you use the same endpoint for both test and live API keys, the secret is different for each one. Additionally, if you use multiple endpoints, you must obtain a secret for each one you want to verify signatures on. After this setup, Stripe starts to sign each webhook it sends to the endpoint.

Preventing replay attacks

A replay attack is when an attacker intercepts a valid payload and its signature, then re-transmits them. To mitigate such attacks, Stripe includes a timestamp in the Stripe-Signature header. Because this timestamp is part of the signed payload, it’s also verified by the signature, so an attacker can’t change the timestamp without invalidating the signature. If the signature is valid but the timestamp is too old, you can have your application reject the payload.

Our libraries have a default tolerance of 5 minutes between the timestamp and the current time. You can change this tolerance by providing an additional parameter when verifying signatures. Use Network Time Protocol (NTP) to make sure that your server’s clock is accurate and synchronizes with the time on Stripe’s servers.

Common mistake

Don’t use a tolerance value of 0. Using a tolerance value of 0 disables the recency check entirely.

Stripe generates the timestamp and signature each time we send an event to your endpoint. If Stripe retries an event (for example, your endpoint previously replied with a non-2xx status code), then we generate a new signature and timestamp for the new delivery attempt.

Quickly return a 2xx response

Your endpoint must quickly return a successful status code (2xx) prior to any complex logic that could cause a timeout. For example, you must return a 200 response before updating a customer’s invoice as paid in your accounting system.

See also