Patient Information-Seeking Behaviors When Communicating... : Medical Care (original) (raw)
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*From the Center on Aging and School of Allied Health, University of Kansas Medical Center, Kansas City, Kanasas
†From the Department of Communication Studies, University of Kansas, Lawrence, Kansas
Abstract
In order to better understand patient differences in question asking and other information-seeking behaviors when communicating with doctors, 106 rehabilitation medicine patients were studied. Sociodemographic data, attitude measures, interview data and tape recordings of doctor-patient encounters revealed that patients desired information about a wide range of medical topics but did not engage in many information-seeking behaviors when communicating with doctors. While desiring information, patients regarded doctors as the appropriate persons to make medical decisions. Regression analyses indicated that patient information-seeking behaviors were more directly associated with situational variables (length of interaction, diagnosis, reason for visit) than with patient attitudes or sociodemographic characteristics. Patient attitudes influenced patient information-seeking behaviors only for patients with interactions lasting at least 19 minutes, indicating that a longer interaction may be necessary for patient attitudes regarding desire for information and participation in medical decisions to manifest themselves in information-seeking communication behavior.
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