The state of user-centered design practice (original) (raw)
Published: 01 March 2005 Publication History
Abstract
User-Centered Design (UCD) is a multidisciplinary design approach based on the active involvement of users to improve the understanding of user and task requirements, and the iteration of design and evaluation. It is widely considered the key to product usefulness and usability---an effective approach to overcoming the limitations of traditional system-centered design. Much has been written in the research literature about UCD. As further proof of internationally endorsed best practice, UCD processes are also defined in ISO documents, including ISO 13407 and the associated technical report, ISO TR 18529. Increasingly, UCD has become part of the cultural vernacular of the executives and managers who drive technology development in companies of all sizes.
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Published In
Communications of the ACM Volume 48, Issue 3
The disappearing computer
March 2005
108 pages
Copyright © 2005 ACM.
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]
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Association for Computing Machinery
New York, NY, United States
Publication History
Published: 01 March 2005
Published in CACM Volume 48, Issue 3
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Affiliations
Ji-Ye Mao
Renmin University of China, Beijing, P.R. China and University of Waterloo, Waterloo, Canada
Karel Vredenburg
IBM Corporate User-Centered Design and User Engineering, Toronto, Canada
Paul W. Smith
IBM Centre for Advanced Studies, Toronto, Canada
Tom Carey
University of Waterloo, Waterloo, Canada