Interactive Event Sequence Prediction for Marketing Analysts | Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems (original) (raw)

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Published: 25 April 2020 Publication History

Abstract

Timestamped event sequences are analyzed to tackle varied problems but have unique challenges in interpretation and analysis. Especially in event sequence prediction, it is difficult to convey the results due to the added uncertainty and complexity introduced by predictive models. In this work, we design and develop ProFlow, a visual analytics system for supporting analysts' workflow of exploring and predicting event sequences. Through an evaluation conducted with four data analysts in a real-world marketing scenario, we discuss the applicability and usefulness of ProFlow as well as its limitations and future directions.

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CHI EA '20: Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems

April 2020

4474 pages

Copyright © 2020 Owner/Author.

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Published: 25 April 2020

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Author Tags

  1. event sequence analysis
  2. predictive analytics
  3. visualization

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Fan Du

Adobe Research, San Jose, CA, USA

Shunan Guo

Adobe Research, San Jose, CA, USA

Sana Malik

Adobe Research, San Jose, CA, USA

Eunyee Koh

Adobe Research, San Jose, CA, USA

Sungchul Kim

Adobe Research, San Jose, CA, USA

Zhicheng Liu

Adobe Research, Seattle, WA, USA