Employee Wellbeing, Productivity, and Firm Performance (original) (raw)
44 Pages Posted: 21 Mar 2019
Christian Krekel
Paris School of Economics (PSE); Centre for Economic Performance (CEP), London School of Economics (LSE); World Bank
George Ward
Massachusetts Institute of Technology (MIT) - Sloan School of Management
JanâEmmanuel De Neve
University of Oxford
Date Written: March 3, 2019
Abstract
Does higher employee wellbeing lead to higher productivity, and, ultimately, to tangible benefits to the bottom line of businesses? We survey the evidence and study this question in a meta-analysis of 339 independent research studies, including the wellbeing of 1,882,131 employees and the performance of 82,248 business units, originating from 230 independent organisations across 49 industries in the Gallup client database. We find a significant, strong positive correlation between employees' satisfaction with their company and employee productivity and customer loyalty, and a strong negative correlation with staff turnover. Ultimately, higher wellbeing at work is positively correlated with more business-unit level profitability.
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