Aneil Mishra | East Carolina University (original) (raw)

Aneil Mishra

Aneil is Acting Associate Dean and the Thomas D. Arthur Professor of Leadership in the College of Business at East Carolina University. Aneil is an internationally recognized and widely published thought leader, educator, keynote speaker, and consultant in the areas of trust, leadership, change management, organizational culture and organizational downsizing. Aneil develops and conducts leadership assessment, executive education programs, and team development for a variety of Fortune 500 firms and other organizations, including leading health care organizations, and not-for-profits around the globe. Some of the organizations he has worked recently with include Abbott Nutrition, the American Institute of CPAs, Boehringer-Ingelheim, Coca-Cola Icecek (Turkey and the Middle East), General Mills, Lenovo, Microsoft, Sanofi, and the Virginia Commonwealth University Medical School. He is certified in Korn/Ferry International’s Leadership Architect® 101 competency modeling and VOICES® 360º feedback facilitation and coaching. Aneil is the coauthor of two books with his wife Karen Mishra, Trust is Everything – Become the Leader Others Will Follow (2008), and Becoming a Trustworthy Leader – Psychology and Practice (2013, Routledge Press). Aneil has published his research in a number of leading scholarly and practitioner journals, including the Academy of Management Review, Administrative Science Quarterly, Sloan Management Review, Organization Science, Human Resource Management, Journal of Organizational Behavior, Industrial and Labor Relations Review, Group
Phone: (252) 328-6348
Address: 3106-A Bate Building
College of Business
ECU
Greenville, NC 27858-4353

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Books by Aneil Mishra

Research paper thumbnail of Becoming a Trustworthy Leader:  Psychology and Practice (Routledge, 2013)

It's time to discover a new way for individuals to lead organizations and societies. Trust in a v... more It's time to discover a new way for individuals to lead organizations and societies. Trust in a variety of institutions, including governmental and business, is at an all-time low. In order to strengthen society from its foundations, we need to rebuild trust. Research shows that leaders are critical to building trust in organizations, and that trust in leadership is significantly related to a number of attitudes, behaviors and performance outcomes. This new book, with its emphasis on the critical role of leadership in trust-building as well as the novel perspective on the trust circle of leadership, will be of interest to all students and researchers studying leadership, management and organizational behavior.

Research paper thumbnail of Trust is Everything -- Become the Leader Others Will Follow

This is a book about ordinary people becoming extraordinary leaders. They did this by building th... more This is a book about ordinary people becoming extraordinary leaders. They did this by building the ROCC of Trust: Reliability, Openness, Competence, and Compassion. By following their examples, you, too, can become the leader others will follow.

Papers by Aneil Mishra

Research paper thumbnail of Measuring Patients’ Trust in their Primary Care Providers

Medical Care Research and Review, Sep 1, 2002

Existing scales to measure trust in physicians have differing content and limited testing. To imp... more Existing scales to measure trust in physicians have differing content and limited testing. To improve on these measures, a large item pool (nx) was generated following a detailed conceptual model and expert review. After pilot testing, the best-performing items were validated with a random national sample (n = 9) and a regional sample of HMO members (n = 99). Various psychometric tests produced a 10-item unidimensional scale consistent with most aspects of the conceptual model. Compared with previous scales, the Wake Forest physician trust scale has a somewhat improved combination of internal consistency, variability, and discriminability. The scale is more strongly correlated with satisfaction, desire to remain with a physician, willingness to recommend to friends, and not seeking second opinions; it is less correlated with insurer trust, membership in managed care, and choice of physician; and correlations are equivalent with lack of disputes, length of relationship, and number of visits.

Research paper thumbnail of Interpersonal Trust in Physician Scale

Research paper thumbnail of Organizational responses to crisis: The role of mutual trust and top management teams

ABSTRACT Thesis (Ph. D.)--University of Michigan, 1992. Includes bibliographical references (p. 1... more ABSTRACT Thesis (Ph. D.)--University of Michigan, 1992. Includes bibliographical references (p. 170-187). Photocopy.

Research paper thumbnail of Build the Right Team with who you have

Routledge eBooks, Aug 11, 2022

Research paper thumbnail of Building a Culture of Reliability

Routledge eBooks, Aug 11, 2022

Research paper thumbnail of How the Leader Builds a Culture of Trust

Routledge eBooks, Aug 11, 2022

Research paper thumbnail of Engage and Empower Remote Teams

Routledge eBooks, Aug 11, 2022

Research paper thumbnail of Building a Culture of Caring

Routledge eBooks, Aug 11, 2022

Research paper thumbnail of Renewing Culture by Rebuilding Trust

Routledge eBooks, Aug 11, 2022

Research paper thumbnail of The Importance of Teamwork

Routledge eBooks, Aug 11, 2022

Research paper thumbnail of Positive Organizational Scholarship and Trust in Leaders

Oxford University Press eBooks, Aug 22, 2011

Current global economic conditions cry out for a new way for individuals to lead organizations an... more Current global economic conditions cry out for a new way for individuals to lead organizations and societies. Trust in a variety of institutions, including governmental and business, is at an all-time low. To strengthen society and its major foundations, we need to build and rebuild trust. Several of our major societal institutions have experienced major declines in how much the public trusts them. Th e Edelman Global Trust Barometer has been tracking trust levels in society since 1999 and includes both U.S. and international assessments. Th is year, Edelman found trust in business at its lowest level ever, 38 % , down from 58 % the year before (Edelman, 2009). Th is assessment is lower than when the Enron debacle occurred. Th e Gallup Poll of Trust in Government found that 81 % of those polled trust the government to do what is right only some of the time or never, the worst percentage since the survey began in 1993 (Gallup, 2009). Not only do we distrust those institutions that we depend on for our livelihoods and security, but we have little trust in leaders as well. A Survey by the Centre for Work-Life Policy, an American consultancy, found that between June 2007 and December 2008, the proportion of employees who professed loyalty to their employers slumped from 95 % to 39 % ; the number voicing trust in them fell from 79 % to 22 % (Th e Economist, 2009). In 2009, the National Leadership Index found 69 % of Americans believed that there is a leadership crisis in the country today-not much of an improvement from 81 % in 2008 and 77 % in 2007 (Harvard Kennedy School, 2009). Th ese and other fi ndings suggest that a leadership crisis exists in the United States just when strong leadership is most needed to address not only the current economic crisis, but also many longstanding economic and societal challenges as well. Trust has declined for many reasons, and some of these have persisted for decades. Th ese include societal issues, such as increasing suspicion due in part to decreased interaction among individuals, as discussed by Putnam (2000), and institutional factors, such as the recent massive failures in our fi nancial system; signifi cantly defi cient federal disaster response, especially to Hurricane Katrina; and rampant partisanship by

Research paper thumbnail of Each Leader Needs Empathy, Authenticity, Courage, and Humility

Routledge eBooks, Aug 11, 2022

Research paper thumbnail of Leading from Your Strengths

Routledge eBooks, Aug 11, 2022

Research paper thumbnail of Leading with the Rocc of Trust

Routledge eBooks, Aug 11, 2022

Research paper thumbnail of Cementing a Culture of Trust

Routledge eBooks, Aug 11, 2022

Research paper thumbnail of Building brand engagement through Twitter marketing strategies

Journal of Digital & Social Media Marketing, Feb 1, 2017

Research paper thumbnail of Becoming a Trustworthy Leader: Psychology and Practice

Research paper thumbnail of Innovations in Teaching Advertising: Teaching Digital on a Shoestring Budget

Journal of Advertising Education, Apr 22, 2020

The field of advertising is becoming increasingly integrated with public relations and social med... more The field of advertising is becoming increasingly integrated with public relations and social media (Kim, 2012). As a result, many employers expect new graduates to understand how to navigate this from both an integrated and digital perspective in their new careers. The challenge is that some advertising courses may be taught from a theoretical perspective and without the digital tools that new graduates will need to know how to use. The Tool Kit Friday innovation is designed to help students learn how to use new digital tools, and to create client projects with those tools while also learning advertising strategy.

Research paper thumbnail of Becoming a Trustworthy Leader:  Psychology and Practice (Routledge, 2013)

It's time to discover a new way for individuals to lead organizations and societies. Trust in a v... more It's time to discover a new way for individuals to lead organizations and societies. Trust in a variety of institutions, including governmental and business, is at an all-time low. In order to strengthen society from its foundations, we need to rebuild trust. Research shows that leaders are critical to building trust in organizations, and that trust in leadership is significantly related to a number of attitudes, behaviors and performance outcomes. This new book, with its emphasis on the critical role of leadership in trust-building as well as the novel perspective on the trust circle of leadership, will be of interest to all students and researchers studying leadership, management and organizational behavior.

Research paper thumbnail of Trust is Everything -- Become the Leader Others Will Follow

This is a book about ordinary people becoming extraordinary leaders. They did this by building th... more This is a book about ordinary people becoming extraordinary leaders. They did this by building the ROCC of Trust: Reliability, Openness, Competence, and Compassion. By following their examples, you, too, can become the leader others will follow.

Research paper thumbnail of Measuring Patients’ Trust in their Primary Care Providers

Medical Care Research and Review, Sep 1, 2002

Existing scales to measure trust in physicians have differing content and limited testing. To imp... more Existing scales to measure trust in physicians have differing content and limited testing. To improve on these measures, a large item pool (nx) was generated following a detailed conceptual model and expert review. After pilot testing, the best-performing items were validated with a random national sample (n = 9) and a regional sample of HMO members (n = 99). Various psychometric tests produced a 10-item unidimensional scale consistent with most aspects of the conceptual model. Compared with previous scales, the Wake Forest physician trust scale has a somewhat improved combination of internal consistency, variability, and discriminability. The scale is more strongly correlated with satisfaction, desire to remain with a physician, willingness to recommend to friends, and not seeking second opinions; it is less correlated with insurer trust, membership in managed care, and choice of physician; and correlations are equivalent with lack of disputes, length of relationship, and number of visits.

Research paper thumbnail of Interpersonal Trust in Physician Scale

Research paper thumbnail of Organizational responses to crisis: The role of mutual trust and top management teams

ABSTRACT Thesis (Ph. D.)--University of Michigan, 1992. Includes bibliographical references (p. 1... more ABSTRACT Thesis (Ph. D.)--University of Michigan, 1992. Includes bibliographical references (p. 170-187). Photocopy.

Research paper thumbnail of Build the Right Team with who you have

Routledge eBooks, Aug 11, 2022

Research paper thumbnail of Building a Culture of Reliability

Routledge eBooks, Aug 11, 2022

Research paper thumbnail of How the Leader Builds a Culture of Trust

Routledge eBooks, Aug 11, 2022

Research paper thumbnail of Engage and Empower Remote Teams

Routledge eBooks, Aug 11, 2022

Research paper thumbnail of Building a Culture of Caring

Routledge eBooks, Aug 11, 2022

Research paper thumbnail of Renewing Culture by Rebuilding Trust

Routledge eBooks, Aug 11, 2022

Research paper thumbnail of The Importance of Teamwork

Routledge eBooks, Aug 11, 2022

Research paper thumbnail of Positive Organizational Scholarship and Trust in Leaders

Oxford University Press eBooks, Aug 22, 2011

Current global economic conditions cry out for a new way for individuals to lead organizations an... more Current global economic conditions cry out for a new way for individuals to lead organizations and societies. Trust in a variety of institutions, including governmental and business, is at an all-time low. To strengthen society and its major foundations, we need to build and rebuild trust. Several of our major societal institutions have experienced major declines in how much the public trusts them. Th e Edelman Global Trust Barometer has been tracking trust levels in society since 1999 and includes both U.S. and international assessments. Th is year, Edelman found trust in business at its lowest level ever, 38 % , down from 58 % the year before (Edelman, 2009). Th is assessment is lower than when the Enron debacle occurred. Th e Gallup Poll of Trust in Government found that 81 % of those polled trust the government to do what is right only some of the time or never, the worst percentage since the survey began in 1993 (Gallup, 2009). Not only do we distrust those institutions that we depend on for our livelihoods and security, but we have little trust in leaders as well. A Survey by the Centre for Work-Life Policy, an American consultancy, found that between June 2007 and December 2008, the proportion of employees who professed loyalty to their employers slumped from 95 % to 39 % ; the number voicing trust in them fell from 79 % to 22 % (Th e Economist, 2009). In 2009, the National Leadership Index found 69 % of Americans believed that there is a leadership crisis in the country today-not much of an improvement from 81 % in 2008 and 77 % in 2007 (Harvard Kennedy School, 2009). Th ese and other fi ndings suggest that a leadership crisis exists in the United States just when strong leadership is most needed to address not only the current economic crisis, but also many longstanding economic and societal challenges as well. Trust has declined for many reasons, and some of these have persisted for decades. Th ese include societal issues, such as increasing suspicion due in part to decreased interaction among individuals, as discussed by Putnam (2000), and institutional factors, such as the recent massive failures in our fi nancial system; signifi cantly defi cient federal disaster response, especially to Hurricane Katrina; and rampant partisanship by

Research paper thumbnail of Each Leader Needs Empathy, Authenticity, Courage, and Humility

Routledge eBooks, Aug 11, 2022

Research paper thumbnail of Leading from Your Strengths

Routledge eBooks, Aug 11, 2022

Research paper thumbnail of Leading with the Rocc of Trust

Routledge eBooks, Aug 11, 2022

Research paper thumbnail of Cementing a Culture of Trust

Routledge eBooks, Aug 11, 2022

Research paper thumbnail of Building brand engagement through Twitter marketing strategies

Journal of Digital & Social Media Marketing, Feb 1, 2017

Research paper thumbnail of Becoming a Trustworthy Leader: Psychology and Practice

Research paper thumbnail of Innovations in Teaching Advertising: Teaching Digital on a Shoestring Budget

Journal of Advertising Education, Apr 22, 2020

The field of advertising is becoming increasingly integrated with public relations and social med... more The field of advertising is becoming increasingly integrated with public relations and social media (Kim, 2012). As a result, many employers expect new graduates to understand how to navigate this from both an integrated and digital perspective in their new careers. The challenge is that some advertising courses may be taught from a theoretical perspective and without the digital tools that new graduates will need to know how to use. The Tool Kit Friday innovation is designed to help students learn how to use new digital tools, and to create client projects with those tools while also learning advertising strategy.

Research paper thumbnail of Trust Is Everything

“In management consulting and business strategy, trust is essential to get the job done. Without ... more “In management consulting and business strategy, trust is essential to get the job done. Without it, you fail. Aneil and Karen Mishra, through their collective corporate experience, and highly successful teaching, research and thought leadership, are two of the few who can speak ...

Research paper thumbnail of Preserving Employee Morale during Downsizing

Sloan Management Review, 1998