Exploring public perspectives on e-health: findings from two citizen juries (original) (raw)
King, G., Heaney, D.J., Boddy, D., O'Donnell, C.A. 
ORCID: https://orcid.org/0000-0002-5368-3779, Clark, J.S. and Mair, F.S. ORCID: https://orcid.org/0000-0001-9780-1135(2011) Exploring public perspectives on e-health: findings from two citizen juries.Health Expectations, 14(4), pp. 351-360. (doi: 10.1111/j.1369-7625.2010.00637.x)
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Publisher's URL: http://dx.doi.org/10.1111/j.1369-7625.2010.00637.x
Abstract
Background Interest and investment in e-health continue to grow world-wide, but there remains relatively little engagement with the public on this subject, despite calls for more public involvement in health-care planning.
Design This study used two modified citizen juries to explore barriers and facilitators to e-health implementation and the priorities for future e-health research from the perspective of health service users and lay representatives. Citizen juries bring together a group of people to deliberate over a specific issue. They are given information and invited to ‘cross-examine’ witnesses during the process. Results Jurors were very keen for lay views to be included in e-health development and embraced the citizen jury approach. They agreed unanimously that e-health should be developed and thought it was in many ways inevitable. Although there was much enthusiasm for a health-care system which offered e-health as an option, there was as much concern about what it might mean for patients if implemented inappropriately. E-health was preferred as an enhancement rather than substitute for, existing services. Lack of universal access was seen as a potential barrier to implementation but problems such as lack of computer literacy were seen as a temporary issue. Participants emphasized that e-health research needed to demonstrate both clinical and economic benefits. Conclusion There was broad support from the citizen juries for the development of e-health, although participants stressed that e-health should enhance, rather than substitute, face-to-face services. One-day citizen juries proved a practical method of public engagement on this subject.| Item Type: | Articles |
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| Status: | Published |
| Refereed: | Yes |
| Glasgow Author(s) Enlighten ID: | Boddy, Mr David and Clark, Miss Julia and Mair, Professor Frances and O'Donnell, Professor Kate |
| Authors: | King, G., Heaney, D.J., Boddy, D., O'Donnell, C.A., Clark, J.S., and Mair, F.S. |
| College/School: | College of Medical Veterinary and Life Sciences > School of Health & Wellbeing > General Practice and Primary CareCollege of Social Sciences > Adam Smith Business School > Management |
| Journal Name: | Health Expectations |
| ISSN: | 1369-6513 |
| Published Online: | 28 October 2010 |
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Deposit and Record Details
| ID Code: | 45790 |
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| Depositing User: | Mr Toby Hanning |
| Datestamp: | 18 Nov 2010 17:54 |
| Last Modified: | 01 May 2025 15:42 |
| Date of first online publication: | 28 October 2010 |