Attitude is Everything Disability Equality Training for Live Events (original) (raw)

Course details

The course content will enable you to consider operational and legal aspects of inclusivity and unpack good practice and innovation. You will discuss procurement, a key aspect of the provision of goods and services for events. You will then focus on some specific operational issues.

Throughout the course you will identify the key issues and problems facing event organisers, the solutions being developed to address them, and the legal requirements they need to adhere to. You will become familiar with examples of good practice and the latest innovations that are currently under development.

Weekly topics

Topic one: Why does access matter?

Suzanne Bull, Chief Executive of Attitude is Everything, and Paul Hawkins, Attitude is Everything’s Festivals and Volunteering Manager and Training Lead, will talk about why it is important to get disability access right for your customers, and how great disabled access can boost your reputation and be good for your business.

You will also learn some key facts and stats on disability in the UK today, and hear from customers on why poor access often means they simply will not return to venues or festivals.

Topic two: Barriers to access

Disabled customers talk about why access is important to them, what events can do to be more accessible, and the importance of talking to disabled customers to understand what they need.

You will look at the basics of access provision, some examples of good and bad practice and how access can matter in customer service scenarios.

Topic three: What the Equality Act means for you

You will explore how disabled people have been treated through the ages, the development of disability equality legislation during the 20th century and how this led to the 2010 Equality Act; the key law underpinning disability equality legislation in the UK today.

You will then look at your responsibilities under the Act, including what is meant by a reasonable adjustment.

Topic four: Making events accessible

Access professionals within the music and events industries will talk about how they make their events accessible. You will examine both the common and less common requests you may need to meet to ensure your event is accessible for everyone.

Topic five: The social model of disability

You will examine the different models for understanding disability that have evolved over time, and how disabled people have often been subjected to the whims and preferences of those who are non-disabled.

You will learn about the Social Model, a model of understanding disability devised by and for disabled people, and how thinking about disability in Social Model terms can better equip you to deliver high quality access provision.

Topic six: Language and terminology

You will look at why language and terminology matters in professional settings, and the impact of using outdated or inappropriate terminology on the experience of your customers.

Topic seven: Accessible communication and communicating access

You will focus on the importance of providing clear access information and accessible materials to your audiences, including access information pages on websites.

Topic eight: The value of lived experience

You will explore the value of including Deaf and disabled people in your events and at all levels in your organisation. This includes programming disabled artists, working with disabled employees and looking at how to ensure boards and directorships are as inclusive as possible.

Please note the topic order is subject to change. Course structures and specific weekly sessions can change as part of our course enhancement and review processes. If a certain session is important to you, please discuss it with our team: shortcourses@falmouth.ac.uk

How you'll learn

Study is entirely online with learning supported by the use of real event case-studies.

It's estimated that you will need to put aside around four hours a week for attending the webinar, reviewing learning materials and completing activities.

Learning activities

There will be guided learning activities consisting of:

How you'll be assessed

The assessment is taken and submitted online at the end of the course and takes the form of multiple choice questions.

You will need to engage with and complete the full two-week course and pass the assessment at the end in order to receive a certificate of completion.

Staff

This course is developed by Attitude is Everything and delivered by Falmouth University and Attitude is Everything staff.

Resources and support

The following resources are available to participants enrolled on our online short courses:

You can also contact our shortcourses@falmouth.ac.uk email if you require any support with any other aspects of your studies.

How to apply

Apply

Applications for this course are taken directly with our Short Courses team.

Contact us via email to discuss your options and be supported through your application.

Apply now

Who is this course for?

This training course is suitable for anyone working in the live music and events industry who wants to learn more about inclusivity for deaf and disabled people.

You should have:

You may be:

Terms & Conditions

Please read the full Short Course Terms & Conditions below.

Fees, costs & funding

Total course fee

You will be required to pay in full once you have received your offer letter and this will contain full instructions on how to make the payment.

Multiple booking discount

For organisations wishing to book training places for multiple suitable employees, we have the following discounts available:

Please email shortcourses@falmouth.ac.uk if you would like to apply for this discount.

Terms and conditions

The discount applies to the confirmed number of students. In the event that a student cannot attend, the space would need to be filled to qualify for the discount. The person filling the space would need to complete an application form and be made an offer to study on the course.

Other requirements

You will need access to a laptop/desktop computer. It is an essential piece of equipment that you will need right from the start of the course.

Our Virtual Learning Environment, Learn, only requires an operating system that can run the latest compatible web browsers. Your computer operating system should be kept up to date with the latest recommended security updates and upgrades.

We recommend one with as fast a processor as you can afford (8GB of RAM minimum) and a reasonably sized screen (13" minimum, 15" is optimum), plus the following minimum computer specifications:

Windows:

Apple MacBook:

16 -32 GB memory stick so you can back up your work regularly (approx. £10-20)

Along with compatibility and web standards, Learn has been carefully crafted to accommodate low bandwidth environments. It is recommended to have a minimum Internet speed of 512kbps.

Any questions?

If you have any questions about our online short courses, get in touch with our team via email and they will be able to support you.

Get in touch