Powerful Customer Messaging Software | Formilla.com (original) (raw)

Boost sales and support with Live Chat and Chatbots

Formilla is a user experience platform

for sales, marketing, and support teams

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Sales & support staff can answer pre-sales questions,

qualify leads, view customer data, and more.

Formilla Live Chat is customizable to match your needs and is packed full of features.

Real-time Visitor Monitoring

View how many visitors you have looking at your website in real-time. See the location of your visitors, what webpage they're viewing, and offer to help by requesting a chat.

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Live Chat Conversation

Use the intuitive Formilla chat dashboard to view and respond to chats. Easily add Canned Messages for frequently asked questions with a simple click.

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Respond to Chats

Use hashtag shortcuts such as "#hello" to respond extremely fast to customers, or quickly transfer a chat to another teammate. We'll even indicate when the chat visitor is typing to you in real-time.

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Detailed Visitor Information

Formilla displays all the webpages your visitor has viewed, whether they're on a mobile or desktop device, what country they're from, and more.

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Sound Notifications

Enable sound alerts and browser desktop notifications so you never miss a chat. You can also get notified when someone first arrives on your website.

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with the Formilla Platform.

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