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Research paper thumbnail of The Role of IT/Business Alignment for Achieving SOA Business Value-Proposing a Research Model

AMCIS 2009 …, 2009

... between IT flexibility and business flexibility we adopt the view of IT as a generator of dig... more ... between IT flexibility and business flexibility we adopt the view of IT as a generator of digital options (Sambamurthy, Bharadwaj and Grover, 2003 ... Palanisamy (2005) argues that changes in the environment of an organization have to be reflected in the information systems of that ...

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Research paper thumbnail of Proposing a theoretical model for IT governance and IT business alignment

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Research paper thumbnail of Die Bedeutung relationaler Faktoren für den IT-Wertbeitrag Eine Studie unter den größten 1.500 US-Banken

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Research paper thumbnail of Does SOA create or require IT/business collaboration? Investigating SOA’s potential to reduce the gap between IT and business

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Research paper thumbnail of From Strategic to Operational Collaborations: The Divergent Nature of Business/IT Shared Understanding

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Research paper thumbnail of Examining the relationship between trust and control in IT outsourcing relationships

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Research paper thumbnail of Who is Doing What: The Impact of Task and Role Documentation on Outsourcing Service Quality

... Impact of Task and Role Documentation on Service Quality Proceedings of the Sixteenth America... more ... Impact of Task and Role Documentation on Service Quality Proceedings of the Sixteenth Americas Conference on Information Systems, Lima, Peru, August 12-15, 2010. 1 ... Heinz-Theo Wagner German Graduate School of Management and Law heinz-theo.wagner@ggs.de ...

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Research paper thumbnail of Impact of service-oriented architectures (SOA) on business process standardization-Proposing a research model

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Research paper thumbnail of An empirical evaluation of the impact of process standardization on process performance and flexibility

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Research paper thumbnail of The Role of Client-internal Social Linkages for Outsourcing Success-An SNA Approach

AMCIS 2009 …, 2009

... employees have solid basic IT knowledge to understand how IT projects work and be ... on IT o... more ... employees have solid basic IT knowledge to understand how IT projects work and be ... on IT outsourcing relationships, 10th Americas Conference on Information Systems, New York, NY ... 11. Coleman, JS (1988) Social Capital in the Creation of Human Capital, American Journal of ...

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Research paper thumbnail of A Social Linkage View on the Business Value of IT

... Daniel Beimborn, Nils Joachim, Frank Schlosser, Tim Weitzel University of Bamberg (Germany ..... more ... Daniel Beimborn, Nils Joachim, Frank Schlosser, Tim Weitzel University of Bamberg (Germany ... 2004), and alignment between business and IT (Chan, 2002, Kearns and Lederer, 2003 ... organizational or business process performance (Lee, 2001, Peteraf, 1993, Powell and Dent-...

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Research paper thumbnail of The Role of Internal Business/IT Alignment and IT Governance for Service Quality in IT Outsourcing Arrangements

2010 43rd Hawaii International Conference on System Sciences, 2010

This paper theoretically argues and empirically evaluates how a firm's internal alignment an... more This paper theoretically argues and empirically evaluates how a firm's internal alignment and governance processes impact the service quality received from an external IT outsourcing provider. Using data from 154 firms, it is shown that good internal business/IT alignment leads to better and more accurate provider control processes which in turn improve service level agreements. The paper contributes to the

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Research paper thumbnail of Achieving social alignment between business and IT – an empirical evaluation of the efficacy of IT governance mechanisms

Journal of Information Technology, 2015

ABSTRACT How can firms improve the degree of social alignment between their business and IT units... more ABSTRACT How can firms improve the degree of social alignment between their business and IT units? Many years of research have shown the importance of business-IT alignment and its various facets, yet research on the efficacy of IT governance mechanisms to improve business-IT alignment is scarce. In this paper, we develop a model of social alignment at the operational level that considers the degree of social capital between an organization’s business and IT units, IT personnel’s business understanding, and a set of formal and informal IT governance mechanisms that drive the creation of social alignment and business value. Using survey data from 132 US banks, we show that social alignment is driven to varying degrees by a broad variety of IT governance mechanisms ranging from top management support and IT representation on the executive board to joint IT planning and IS training, regular meeting cycles, and liaison units. Our research contributes substantially to the practical demand on business-IT alignment research for an effective toolkit of IT governance mechanisms.

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Research paper thumbnail of The Role of SOA for BPO Intention – Proposing a Research Model

Lecture Notes in Business Information Processing, 2010

How does the availability of an Service-Oriented Architecture (SOA) within a firm affect the pote... more How does the availability of an Service-Oriented Architecture (SOA) within a firm affect the potential of and intention for outsourcing business activities? Since one of the promises of SOA is to modularize the IT representation of business processes, it should facilitate business process outsourcing (BPO) in terms of buying the provision of single business functionalities. In this paper, we develop

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Research paper thumbnail of DIGIT 2009 Examining the Organizational Decision to Adopt Service-Oriented Architecture (SOA)–Development of a Research Model

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Research paper thumbnail of How to Achieve IT Business Alignment? Investigating the Role of Business Process Documentation in US and German Banks

... Frank Schlosser University of Bamberg, frank.schlosser@uni-bamberg.de AndrewSchwarz Louisiana... more ... Frank Schlosser University of Bamberg, frank.schlosser@uni-bamberg.de AndrewSchwarz Louisiana State University, aschwarz@lsu.edu ... Daniel Beimborn a , Rudy Hirschheim b , Frank Schlosser a , Andrew Schwarz b , Tim Weitzel a ...

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Research paper thumbnail of Examining the Organizational Decision to Adopt Service-Oriented Architecture (SOA) – Development of a Research Model

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Research paper thumbnail of Industrialisierung und Outsourcing von Bankprozessen. Empirische Untersuchungen in der deutschen und US-amerikanischen Bankenindustrie

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Research paper thumbnail of IT Value Creation in Bank Processes

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Research paper thumbnail of IT Business Alignment

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Research paper thumbnail of The Role of IT/Business Alignment for Achieving SOA Business Value-Proposing a Research Model

AMCIS 2009 …, 2009

... between IT flexibility and business flexibility we adopt the view of IT as a generator of dig... more ... between IT flexibility and business flexibility we adopt the view of IT as a generator of digital options (Sambamurthy, Bharadwaj and Grover, 2003 ... Palanisamy (2005) argues that changes in the environment of an organization have to be reflected in the information systems of that ...

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Research paper thumbnail of Proposing a theoretical model for IT governance and IT business alignment

Bookmarks Related papers MentionsView impact

Research paper thumbnail of Die Bedeutung relationaler Faktoren für den IT-Wertbeitrag Eine Studie unter den größten 1.500 US-Banken

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Research paper thumbnail of Does SOA create or require IT/business collaboration? Investigating SOA’s potential to reduce the gap between IT and business

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Research paper thumbnail of From Strategic to Operational Collaborations: The Divergent Nature of Business/IT Shared Understanding

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Research paper thumbnail of Examining the relationship between trust and control in IT outsourcing relationships

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Research paper thumbnail of Who is Doing What: The Impact of Task and Role Documentation on Outsourcing Service Quality

... Impact of Task and Role Documentation on Service Quality Proceedings of the Sixteenth America... more ... Impact of Task and Role Documentation on Service Quality Proceedings of the Sixteenth Americas Conference on Information Systems, Lima, Peru, August 12-15, 2010. 1 ... Heinz-Theo Wagner German Graduate School of Management and Law heinz-theo.wagner@ggs.de ...

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Research paper thumbnail of Impact of service-oriented architectures (SOA) on business process standardization-Proposing a research model

Bookmarks Related papers MentionsView impact

Research paper thumbnail of An empirical evaluation of the impact of process standardization on process performance and flexibility

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Research paper thumbnail of The Role of Client-internal Social Linkages for Outsourcing Success-An SNA Approach

AMCIS 2009 …, 2009

... employees have solid basic IT knowledge to understand how IT projects work and be ... on IT o... more ... employees have solid basic IT knowledge to understand how IT projects work and be ... on IT outsourcing relationships, 10th Americas Conference on Information Systems, New York, NY ... 11. Coleman, JS (1988) Social Capital in the Creation of Human Capital, American Journal of ...

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Research paper thumbnail of A Social Linkage View on the Business Value of IT

... Daniel Beimborn, Nils Joachim, Frank Schlosser, Tim Weitzel University of Bamberg (Germany ..... more ... Daniel Beimborn, Nils Joachim, Frank Schlosser, Tim Weitzel University of Bamberg (Germany ... 2004), and alignment between business and IT (Chan, 2002, Kearns and Lederer, 2003 ... organizational or business process performance (Lee, 2001, Peteraf, 1993, Powell and Dent-...

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Research paper thumbnail of The Role of Internal Business/IT Alignment and IT Governance for Service Quality in IT Outsourcing Arrangements

2010 43rd Hawaii International Conference on System Sciences, 2010

This paper theoretically argues and empirically evaluates how a firm's internal alignment an... more This paper theoretically argues and empirically evaluates how a firm's internal alignment and governance processes impact the service quality received from an external IT outsourcing provider. Using data from 154 firms, it is shown that good internal business/IT alignment leads to better and more accurate provider control processes which in turn improve service level agreements. The paper contributes to the

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Research paper thumbnail of Achieving social alignment between business and IT – an empirical evaluation of the efficacy of IT governance mechanisms

Journal of Information Technology, 2015

ABSTRACT How can firms improve the degree of social alignment between their business and IT units... more ABSTRACT How can firms improve the degree of social alignment between their business and IT units? Many years of research have shown the importance of business-IT alignment and its various facets, yet research on the efficacy of IT governance mechanisms to improve business-IT alignment is scarce. In this paper, we develop a model of social alignment at the operational level that considers the degree of social capital between an organization’s business and IT units, IT personnel’s business understanding, and a set of formal and informal IT governance mechanisms that drive the creation of social alignment and business value. Using survey data from 132 US banks, we show that social alignment is driven to varying degrees by a broad variety of IT governance mechanisms ranging from top management support and IT representation on the executive board to joint IT planning and IS training, regular meeting cycles, and liaison units. Our research contributes substantially to the practical demand on business-IT alignment research for an effective toolkit of IT governance mechanisms.

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Research paper thumbnail of The Role of SOA for BPO Intention – Proposing a Research Model

Lecture Notes in Business Information Processing, 2010

How does the availability of an Service-Oriented Architecture (SOA) within a firm affect the pote... more How does the availability of an Service-Oriented Architecture (SOA) within a firm affect the potential of and intention for outsourcing business activities? Since one of the promises of SOA is to modularize the IT representation of business processes, it should facilitate business process outsourcing (BPO) in terms of buying the provision of single business functionalities. In this paper, we develop

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Research paper thumbnail of DIGIT 2009 Examining the Organizational Decision to Adopt Service-Oriented Architecture (SOA)–Development of a Research Model

Bookmarks Related papers MentionsView impact

Research paper thumbnail of How to Achieve IT Business Alignment? Investigating the Role of Business Process Documentation in US and German Banks

... Frank Schlosser University of Bamberg, frank.schlosser@uni-bamberg.de AndrewSchwarz Louisiana... more ... Frank Schlosser University of Bamberg, frank.schlosser@uni-bamberg.de AndrewSchwarz Louisiana State University, aschwarz@lsu.edu ... Daniel Beimborn a , Rudy Hirschheim b , Frank Schlosser a , Andrew Schwarz b , Tim Weitzel a ...

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Research paper thumbnail of Examining the Organizational Decision to Adopt Service-Oriented Architecture (SOA) – Development of a Research Model

Bookmarks Related papers MentionsView impact

Research paper thumbnail of Industrialisierung und Outsourcing von Bankprozessen. Empirische Untersuchungen in der deutschen und US-amerikanischen Bankenindustrie

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Research paper thumbnail of IT Value Creation in Bank Processes

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Research paper thumbnail of IT Business Alignment

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