Issues with keyboard backlight after hibernation and tablet mode (original) (raw)

Rules

• I made myself familiar with the Readme, FAQ and Troubleshooting.
• I understand that, if insufficient information or no app logs will be provided, my issue will be closed without an answer.

What's wrong?

I have issues with the Keyboard backlight after the laptop wakes up from hibernation, and after using it in tablet mode:

When waking up back from hibernation, the keyboard backlight has a "breathing" animation, and changing its brightness level doesn't do anything. Restarting G-Helper solve the problem.

After using the laptop in tablet mode and putting it back to laptop mode, the keyboard backlight doesn't light up, and I have to cycle through the brightness levels to go back to low backlight brightness.

Videos to show my problems

How to reproduce the bug?

1. Put the laptop in tablet mode
2. Keyboard backlight turn off (as it should)
3. put the laptop back into laptop mode
4. keyboard backlight stays off
5. Cycle through the backlight levels to be able to have low brightness.
6. Put the laptop in hibernation
7. Wake it up
8. keyboard backlight has a "breathing" animation
9. Cycling through backlight levels doesn't do anything
10. Restart G-Helper
11. Keyboard backlight levels works fine again

Logs

log.txt

Device and Model

Asus ProArt PX13 HN7306EAC

Additional information.

No response

Armoury Crate

Uninstalled

Asus Services

None

Version

0.247.0

OS

Windows 11 25H2