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Papers by Alexandra Gerbasi

Research paper thumbnail of The Role of Trustworthiness in Negotiated and Reciprocal Exchange

This chapter investigates the link between perceived trustworthi-ness and affect toward one '... more This chapter investigates the link between perceived trustworthi-ness and affect toward one ' s exchange partner(s) in negotiated and reciprocal exchange, types of exchange that vary in the nature of the uncertainty involved in completing an exchange. We argue that the more cooperative an exchange partner is in either type of exchange, the higher the perceived trustworthiness of that exchange partner and the more positive the affect toward the partner. In addition, we argue that cooperative behavior has greater impact on perceived trustworthiness when uncertainty is high since such behavior more clearly signals trustworthiness. One hundred and fi fty subjects participated in fi ve experimental conditions in which they interacted with simulated partners who were either more or less cooperative. We varied the level of (simulated) part-ner cooperation and type of exchange. Our results indicate a clear effect of uncertainty on perceived trustworthiness, which is related to positive ...

Research paper thumbnail of Energy Impacts on Organizations: A Network View

Research paper thumbnail of Trust

Research paper thumbnail of Managing Dynamic Technology-Oriented Businesses: High Tech Organizations and Workplaces

Research paper thumbnail of Destructive De-Energizing Relationships: How Thriving Buffers Their Effect on Performance

The Journal of applied psychology, Jan 23, 2015

In this paper, we establish the relationship between de-energizing relationships and individual p... more In this paper, we establish the relationship between de-energizing relationships and individual performance in organizations. To date, the emphasis in social network research has largely been on positive dimensions of relationships despite literature from social psychology revealing the prevalence and detrimental impact of de-energizing relationships. In 2 field studies, we show that de-energizing relationships in organizations are associated with decreased performance. In Study 1, we investigate how de-energizing relationships are related to lower performance using data from 161 people in the information technology (IT) department of an engineering firm. In Study 2, in a sample of 439 management consultants, we consider whether the effects of de-energizing relationships on performance may be moderated by the extent to which an individual has the psychological resource of thriving at work. We find that individuals who are thriving at work are less susceptible to the effects of de-en...

Research paper thumbnail of Thriving in Central Network Positions: The Role of Political Skill

Journal of Management, 2015

Research paper thumbnail of Cultural Differences in Trust in High-Tech International Business Ventures

Concepts, Methodologies, Tools, and Applications, 2014

Research paper thumbnail of Understanding Innovation in Outsourcing Services

Lecture Notes in Business Information Processing, 2012

Research paper thumbnail of Trust-building in international business ventures

Baltic Journal of Management, 2015

Research paper thumbnail of The Effect of Perceived Trustworthiness on Affect in Negotiated and Reciprocal Exchange

Social Structure and Emotion, 2008

Research paper thumbnail of The effects of de-energizing ties in organizations and how to manage them

Organizational Dynamics, 2013

Ask people whom they have worked with and most will recount stories of those who have motivated t... more Ask people whom they have worked with and most will recount stories of those who have motivated them, those who have made them laugh, and those with whom they have shared good times. Dig a little deeper and stories might be told about those colleagues who have brought an individual close to tears or rage due to their anger and frustration. For example, Mike, an executive vice president at an entertainment company, told us about his experience handling several layoffs with a general manager. As this VP broke the difficult news to this GM's loyal employee, the GM sat with his feet perched up on the conference table, working away on his computer. He didn't bother to look up from his computer screen, much less thank his direct report, or express his sympathy. The VP recounted that he was particularly upset, as he had gone to great lengths to try to coach the GM on leadership skills, after sensing employees' frustrations with him. The VP indicated that he left the room feeling particularly de-energized by the whole encounter. There were also longer lasting effects for the GM: a number of negative interactions similar to this one pushed the VP to let him go several months later.

Research paper thumbnail of The Rewards of Punishment: A Relational Theory of Norm Enforcement

Contemporary Sociology: A Journal of Reviews, 2010

... way. I am indebted to Nobuyuki Takahashi for his patient programming assistance. And I am gra... more ... way. I am indebted to Nobuyuki Takahashi for his patient programming assistance. And I am grateful to my research assistants— in particular, Chien-Fei Chen, Anna Cutlip, Karen Madden, Patience Payne, and Ben Scoll. Larry ...

Research paper thumbnail of Building engagement from the ground up

Organizational Dynamics, 2012

Research paper thumbnail of How Organizational Network Analysis Facilitated Transition from a Regional to a Global IT Function

Mis Quarterly Executive, 2010

Research paper thumbnail of eTrust: Forming relationships in the online world

... Page 10. Previous Volumes in the Series Coethnicity: Diversity and the Dilemmas of Collective... more ... Page 10. Previous Volumes in the Series Coethnicity: Diversity and the Dilemmas of Collective Action James Habyarimana, Mccartan Humphreys, Daniel N. Posner, and Jeremy M. Weinstein Cooperation Without Trust? Karen ...

Research paper thumbnail of Homans and Emerson on Power Out of the Skinner Box?

George Homans: History, Theory and Methods, …, 2006

Research paper thumbnail of Trust and Technology in a Ubiquitous Modern Environment: Theoretical and Methodological Perspectives

In the past decade, trust has gained a prominent place at the center of academic scholarship in t... more In the past decade, trust has gained a prominent place at the center of academic scholarship in the social sciences. Trust and Technology in a Ubiquitous Modern Environment: Theoretical and Methodological Perspectives provides a variety of theoretical perspectives on the ...

Research paper thumbnail of Social structure and emotion

Research paper thumbnail of The Oxford handbook of analytical sociology

3 Great Clarendon Street, Oxford ox2 6dp Oxford University Press is a department of the Universit... more 3 Great Clarendon Street, Oxford ox2 6dp Oxford University Press is a department of the University of Oxford. It furthers the University's objective of excellence in research, scholarship, and education by publishing worldwide in Oxford New York Auckland Cape Town Dar es Salaam Hong ...

Research paper thumbnail of Rice, and Alexandra Gerbasi. 2004." The Emergence of Trust Networks under Uncertainty: The Case of Transitional Economies--Insights from Social …

Problems of Post Socialist Transition: Creating Social …

Research paper thumbnail of The Role of Trustworthiness in Negotiated and Reciprocal Exchange

This chapter investigates the link between perceived trustworthi-ness and affect toward one '... more This chapter investigates the link between perceived trustworthi-ness and affect toward one ' s exchange partner(s) in negotiated and reciprocal exchange, types of exchange that vary in the nature of the uncertainty involved in completing an exchange. We argue that the more cooperative an exchange partner is in either type of exchange, the higher the perceived trustworthiness of that exchange partner and the more positive the affect toward the partner. In addition, we argue that cooperative behavior has greater impact on perceived trustworthiness when uncertainty is high since such behavior more clearly signals trustworthiness. One hundred and fi fty subjects participated in fi ve experimental conditions in which they interacted with simulated partners who were either more or less cooperative. We varied the level of (simulated) part-ner cooperation and type of exchange. Our results indicate a clear effect of uncertainty on perceived trustworthiness, which is related to positive ...

Research paper thumbnail of Energy Impacts on Organizations: A Network View

Research paper thumbnail of Trust

Research paper thumbnail of Managing Dynamic Technology-Oriented Businesses: High Tech Organizations and Workplaces

Research paper thumbnail of Destructive De-Energizing Relationships: How Thriving Buffers Their Effect on Performance

The Journal of applied psychology, Jan 23, 2015

In this paper, we establish the relationship between de-energizing relationships and individual p... more In this paper, we establish the relationship between de-energizing relationships and individual performance in organizations. To date, the emphasis in social network research has largely been on positive dimensions of relationships despite literature from social psychology revealing the prevalence and detrimental impact of de-energizing relationships. In 2 field studies, we show that de-energizing relationships in organizations are associated with decreased performance. In Study 1, we investigate how de-energizing relationships are related to lower performance using data from 161 people in the information technology (IT) department of an engineering firm. In Study 2, in a sample of 439 management consultants, we consider whether the effects of de-energizing relationships on performance may be moderated by the extent to which an individual has the psychological resource of thriving at work. We find that individuals who are thriving at work are less susceptible to the effects of de-en...

Research paper thumbnail of Thriving in Central Network Positions: The Role of Political Skill

Journal of Management, 2015

Research paper thumbnail of Cultural Differences in Trust in High-Tech International Business Ventures

Concepts, Methodologies, Tools, and Applications, 2014

Research paper thumbnail of Understanding Innovation in Outsourcing Services

Lecture Notes in Business Information Processing, 2012

Research paper thumbnail of Trust-building in international business ventures

Baltic Journal of Management, 2015

Research paper thumbnail of The Effect of Perceived Trustworthiness on Affect in Negotiated and Reciprocal Exchange

Social Structure and Emotion, 2008

Research paper thumbnail of The effects of de-energizing ties in organizations and how to manage them

Organizational Dynamics, 2013

Ask people whom they have worked with and most will recount stories of those who have motivated t... more Ask people whom they have worked with and most will recount stories of those who have motivated them, those who have made them laugh, and those with whom they have shared good times. Dig a little deeper and stories might be told about those colleagues who have brought an individual close to tears or rage due to their anger and frustration. For example, Mike, an executive vice president at an entertainment company, told us about his experience handling several layoffs with a general manager. As this VP broke the difficult news to this GM's loyal employee, the GM sat with his feet perched up on the conference table, working away on his computer. He didn't bother to look up from his computer screen, much less thank his direct report, or express his sympathy. The VP recounted that he was particularly upset, as he had gone to great lengths to try to coach the GM on leadership skills, after sensing employees' frustrations with him. The VP indicated that he left the room feeling particularly de-energized by the whole encounter. There were also longer lasting effects for the GM: a number of negative interactions similar to this one pushed the VP to let him go several months later.

Research paper thumbnail of The Rewards of Punishment: A Relational Theory of Norm Enforcement

Contemporary Sociology: A Journal of Reviews, 2010

... way. I am indebted to Nobuyuki Takahashi for his patient programming assistance. And I am gra... more ... way. I am indebted to Nobuyuki Takahashi for his patient programming assistance. And I am grateful to my research assistants— in particular, Chien-Fei Chen, Anna Cutlip, Karen Madden, Patience Payne, and Ben Scoll. Larry ...

Research paper thumbnail of Building engagement from the ground up

Organizational Dynamics, 2012

Research paper thumbnail of How Organizational Network Analysis Facilitated Transition from a Regional to a Global IT Function

Mis Quarterly Executive, 2010

Research paper thumbnail of eTrust: Forming relationships in the online world

... Page 10. Previous Volumes in the Series Coethnicity: Diversity and the Dilemmas of Collective... more ... Page 10. Previous Volumes in the Series Coethnicity: Diversity and the Dilemmas of Collective Action James Habyarimana, Mccartan Humphreys, Daniel N. Posner, and Jeremy M. Weinstein Cooperation Without Trust? Karen ...

Research paper thumbnail of Homans and Emerson on Power Out of the Skinner Box?

George Homans: History, Theory and Methods, …, 2006

Research paper thumbnail of Trust and Technology in a Ubiquitous Modern Environment: Theoretical and Methodological Perspectives

In the past decade, trust has gained a prominent place at the center of academic scholarship in t... more In the past decade, trust has gained a prominent place at the center of academic scholarship in the social sciences. Trust and Technology in a Ubiquitous Modern Environment: Theoretical and Methodological Perspectives provides a variety of theoretical perspectives on the ...

Research paper thumbnail of Social structure and emotion

Research paper thumbnail of The Oxford handbook of analytical sociology

3 Great Clarendon Street, Oxford ox2 6dp Oxford University Press is a department of the Universit... more 3 Great Clarendon Street, Oxford ox2 6dp Oxford University Press is a department of the University of Oxford. It furthers the University's objective of excellence in research, scholarship, and education by publishing worldwide in Oxford New York Auckland Cape Town Dar es Salaam Hong ...

Research paper thumbnail of Rice, and Alexandra Gerbasi. 2004." The Emergence of Trust Networks under Uncertainty: The Case of Transitional Economies--Insights from Social …

Problems of Post Socialist Transition: Creating Social …