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Peer-Reviewed Journal Articles by Anna Kwek

Research paper thumbnail of  	 The Impacts of Self-Esteem and Resilience on Academic Performance: An Investigation of Domestic and International Hospitality and Tourism Undergraduate Students

Journal of Hospitality & Tourism Education, Sep 2013

The rise in student demand for international education has presented many challenges to tourism a... more The rise in student demand for international education has presented many challenges to tourism and hospitality educators and institutions, as well as students. A critical concern for 1st-year undergraduates, and for international students in particular, lies in academic adjustment issues, which may be related to student self-esteem and resilience and may ultimately affect academic performance. Although investigators have made many attempts to discern the problems students face when studying in English as a second language, very little is known about the influence of self-esteem and resilience on academic performance, particularly that of tourism and hospitality students. This research explores the impacts of self-esteem and resilience factors on the academic performance of international students compared to domestic Australian students. The results suggest that for both groups, self-esteem and resilience are significant predictors of academic performance. Pedagogical implications and suggestions for teacher–student interaction are discussed.

Papers by Anna Kwek

Research paper thumbnail of Self-identity and adventure tourism: Cross-country comparisons of youth consumers

Tourism Management Perspectives

Research paper thumbnail of An analytical autoethnographic study of culture's role in transformative tourism experiences

Tourism Management Perspectives

Research paper thumbnail of Deconstructing transformations: Educational travellers’ cross-cultural transformative experiences

Journal of Hospitality and Tourism Management

Research paper thumbnail of Asian Destinations: Perspectives on Planning, Management, and Marketing

Tourism in Asia has experienced healthy growth in the last few years and is projected to grow at ... more Tourism in Asia has experienced healthy growth in the last few years and is projected to grow at a rate above the world’s average. While there has been an increasing scholarly interest in Asian tourism activities and development, existing academic knowledge on managing Asian tourism destinations is highly fragmented. A cursory examination of literature suggests three main themes of destination literature: Planning, Management, and Marketing. Accordingly, we organized the chapters into these three core categories. For each of the three themes, we provide a brief evaluation of the current literature with a specific focus on Asian destinations and a summary of chapters addressing the theme. The chapter concludes with a call for further effort into several under-explored research areas.

Research paper thumbnail of Beyond the Mass Tourism Stereotype

Journal of Travel Research, 2015

Low-priced tour packages are mass tourism power projection sites where providers attempt to restr... more Low-priced tour packages are mass tourism power projection sites where providers attempt to restrict tourist power. This study adopts a hybrid design that incorporates dual analytic autoethnography and blog analysis, sharing not only the authors’ experiences and insights into the negotiation between supplier attempts to disempower tourists and reciprocal efforts of tourists to self-empower in all-inclusive tour packages, but also viewpoints of other tour participants collected during the tours and from the Internet. Tour experiences were negotiated through power exchanges. In this “powerscape,” we were subjected to disempowerment strategies, including domination, intimidation, reliance creation, and trust building, while our self-empowerment ranged from active resistance to nonresistance. Different disempowerment strategies appear to solicit specific reactions. Our exploratory study provides insight into the power dynamics implicit in mass tourism and identifies several contextual f...

Research paper thumbnail of The Impacts of Self-Esteem and Resilience on Academic Performance: An Investigation of Domestic and International Hospitality and Tourism Undergraduate Students

Journal of Hospitality & Tourism Education, 2013

The rise in student demand for international education has presented many challenges to tourism a... more The rise in student demand for international education has presented many challenges to tourism and hospitality educators and institutions, as well as students. A critical concern for 1st-year undergraduates, and for international students in particular, lies in academic adjustment issues, which may be related to student self-esteem and resilience and may ultimately affect academic performance. Although investigators have made many attempts to discern the problems students face when studying in English as a second language, very little is known about the influence of self-esteem and resilience on academic performance, particularly that of tourism and hospitality students. This research explores the impacts of self-esteem and resilience factors on the academic performance of international students compared to domestic Australian students. The results suggest that for both groups, self-esteem and resilience are significant predictors of academic performance. Pedagogical implications and suggestions for teacher–student interaction are discussed.

Research paper thumbnail of Taylor & Francis Online :: The Impacts of Self-Esteem and

Research paper thumbnail of Exploring cultural tourist towns: Does authenticity matter?

Tourism Management Perspectives, 2022

Research paper thumbnail of Tourists’ perceptions of food trucks in Asia

Tourism in Asian Cities, 2020

Research paper thumbnail of Chinese Participation in Adventure Tourism

Journal of Travel Research, 2016

This study explores Chinese Generation Y’s perceptions of adventure tourism experiences and their... more This study explores Chinese Generation Y’s perceptions of adventure tourism experiences and their reasoning in deciding to participate. Focus group interviews reveal that Chinese youths have a unique generational sociocultural perception of participation in adventure activities. Much like their Western counterparts, members of China’s Generation Y want to experience the freedom of international travel that enables self-development and maturity, but they also have a strong sense of familial obligation and distinctive cultural beliefs that underpin their consumer decision making. Safety concerns of both the young people and their parents, along with self-efficacy beliefs regarding their physical ability to participate in the experience, can also reduce their likelihood of participation in adventure activities that they consider to be too risky or physically challenging. The study emphasizes that the design and marketing of adventure experiences must consider the unique Chinese generat...

Research paper thumbnail of Conceptualising co-created transformative tourism experiences: A systematic narrative review

Journal of Hospitality and Tourism Management

Research paper thumbnail of Dimensions of adventure tourism

Tourism Management Perspectives

Research paper thumbnail of Face and facework in ethnic Chinese shopping-intensive package tours: Dynamics and outcomes

Research paper thumbnail of Coping with emotional labor in high stress hospitality work environments

Journal of Hospitality Marketing & Management

Research paper thumbnail of Cultural connectedness and visitor segmentation in diaspora Chinese tourism

Research paper thumbnail of The Schoolie experience: social identity and disconfirmation

International Journal of Event and Festival Management

Purpose The purpose of this paper is to describe experiences of high school graduates attending a... more Purpose The purpose of this paper is to describe experiences of high school graduates attending a significant annual celebratory event (Schoolies) on the Gold Coast, Australia. Design/methodology/approach An interpretive, qualitative paradigm informed by social construction ideologies was adopted. Data were collected via in-depth semi-structured interviews. Findings Key findings relate to attendees’ notion of excitement and perception of social identity, which was found to encompass both a rite of passage and event exclusivity. Attendees’ sense of identity developed from the unique nature of the event as well as the anticipation of excitement and the actual experience. Originality/value This study makes a novel contribution in that it takes an interdisciplinary approach, bringing together the sociological, social psychological, and marketing disciplines in an event management context.

Research paper thumbnail of The impacts of self-efficacy on academic performance: An investigation of domestic and international undergraduate students in hospitality and tourism

Journal of Hospitality, Leisure, Sport & Tourism Education

A B S T R A C T The substantial development of the tourism industry in Asia has resulted in growi... more A B S T R A C T The substantial development of the tourism industry in Asia has resulted in growing international demand for tourism and hospitality higher education in Australia. Using a pre-and-post study design, the results indicate that after a semester of teaching and learning, the improvement in self-efficacy was only evidenced among high performing students. While self-efficacy was significant in predicting the performance of domestic students, this positive relationship was not found among international students. The results of this study bridge the knowledge gap identified in the literature and highlight a need for further understanding international students in English-based tourism and hospitality education.

Research paper thumbnail of Insights into the Academic Motivation of Tourism and Hospitality Students in a Research Methods Course

Journal of Hospitality and Tourism Education, 2012

Research paper thumbnail of Intra-Cultural Variance of Chinese Tourists in Destination Image Project: Case of Queensland, Australia

Journal of Hospitality Marketing Management, Oct 17, 2008

This paper investigates the notion of "intra-cultural variance" among Chinese tourists/leisure ma... more This paper investigates the notion of "intra-cultural variance" among Chinese tourists/leisure markets. The concept of "intra-cultural variance" in tourism and leisure studies has been under-researched to date, often being located under the umbrella of "cross-cultural" research

Research paper thumbnail of  	 The Impacts of Self-Esteem and Resilience on Academic Performance: An Investigation of Domestic and International Hospitality and Tourism Undergraduate Students

Journal of Hospitality & Tourism Education, Sep 2013

The rise in student demand for international education has presented many challenges to tourism a... more The rise in student demand for international education has presented many challenges to tourism and hospitality educators and institutions, as well as students. A critical concern for 1st-year undergraduates, and for international students in particular, lies in academic adjustment issues, which may be related to student self-esteem and resilience and may ultimately affect academic performance. Although investigators have made many attempts to discern the problems students face when studying in English as a second language, very little is known about the influence of self-esteem and resilience on academic performance, particularly that of tourism and hospitality students. This research explores the impacts of self-esteem and resilience factors on the academic performance of international students compared to domestic Australian students. The results suggest that for both groups, self-esteem and resilience are significant predictors of academic performance. Pedagogical implications and suggestions for teacher–student interaction are discussed.

Research paper thumbnail of Self-identity and adventure tourism: Cross-country comparisons of youth consumers

Tourism Management Perspectives

Research paper thumbnail of An analytical autoethnographic study of culture's role in transformative tourism experiences

Tourism Management Perspectives

Research paper thumbnail of Deconstructing transformations: Educational travellers’ cross-cultural transformative experiences

Journal of Hospitality and Tourism Management

Research paper thumbnail of Asian Destinations: Perspectives on Planning, Management, and Marketing

Tourism in Asia has experienced healthy growth in the last few years and is projected to grow at ... more Tourism in Asia has experienced healthy growth in the last few years and is projected to grow at a rate above the world’s average. While there has been an increasing scholarly interest in Asian tourism activities and development, existing academic knowledge on managing Asian tourism destinations is highly fragmented. A cursory examination of literature suggests three main themes of destination literature: Planning, Management, and Marketing. Accordingly, we organized the chapters into these three core categories. For each of the three themes, we provide a brief evaluation of the current literature with a specific focus on Asian destinations and a summary of chapters addressing the theme. The chapter concludes with a call for further effort into several under-explored research areas.

Research paper thumbnail of Beyond the Mass Tourism Stereotype

Journal of Travel Research, 2015

Low-priced tour packages are mass tourism power projection sites where providers attempt to restr... more Low-priced tour packages are mass tourism power projection sites where providers attempt to restrict tourist power. This study adopts a hybrid design that incorporates dual analytic autoethnography and blog analysis, sharing not only the authors’ experiences and insights into the negotiation between supplier attempts to disempower tourists and reciprocal efforts of tourists to self-empower in all-inclusive tour packages, but also viewpoints of other tour participants collected during the tours and from the Internet. Tour experiences were negotiated through power exchanges. In this “powerscape,” we were subjected to disempowerment strategies, including domination, intimidation, reliance creation, and trust building, while our self-empowerment ranged from active resistance to nonresistance. Different disempowerment strategies appear to solicit specific reactions. Our exploratory study provides insight into the power dynamics implicit in mass tourism and identifies several contextual f...

Research paper thumbnail of The Impacts of Self-Esteem and Resilience on Academic Performance: An Investigation of Domestic and International Hospitality and Tourism Undergraduate Students

Journal of Hospitality & Tourism Education, 2013

The rise in student demand for international education has presented many challenges to tourism a... more The rise in student demand for international education has presented many challenges to tourism and hospitality educators and institutions, as well as students. A critical concern for 1st-year undergraduates, and for international students in particular, lies in academic adjustment issues, which may be related to student self-esteem and resilience and may ultimately affect academic performance. Although investigators have made many attempts to discern the problems students face when studying in English as a second language, very little is known about the influence of self-esteem and resilience on academic performance, particularly that of tourism and hospitality students. This research explores the impacts of self-esteem and resilience factors on the academic performance of international students compared to domestic Australian students. The results suggest that for both groups, self-esteem and resilience are significant predictors of academic performance. Pedagogical implications and suggestions for teacher–student interaction are discussed.

Research paper thumbnail of Taylor & Francis Online :: The Impacts of Self-Esteem and

Research paper thumbnail of Exploring cultural tourist towns: Does authenticity matter?

Tourism Management Perspectives, 2022

Research paper thumbnail of Tourists’ perceptions of food trucks in Asia

Tourism in Asian Cities, 2020

Research paper thumbnail of Chinese Participation in Adventure Tourism

Journal of Travel Research, 2016

This study explores Chinese Generation Y’s perceptions of adventure tourism experiences and their... more This study explores Chinese Generation Y’s perceptions of adventure tourism experiences and their reasoning in deciding to participate. Focus group interviews reveal that Chinese youths have a unique generational sociocultural perception of participation in adventure activities. Much like their Western counterparts, members of China’s Generation Y want to experience the freedom of international travel that enables self-development and maturity, but they also have a strong sense of familial obligation and distinctive cultural beliefs that underpin their consumer decision making. Safety concerns of both the young people and their parents, along with self-efficacy beliefs regarding their physical ability to participate in the experience, can also reduce their likelihood of participation in adventure activities that they consider to be too risky or physically challenging. The study emphasizes that the design and marketing of adventure experiences must consider the unique Chinese generat...

Research paper thumbnail of Conceptualising co-created transformative tourism experiences: A systematic narrative review

Journal of Hospitality and Tourism Management

Research paper thumbnail of Dimensions of adventure tourism

Tourism Management Perspectives

Research paper thumbnail of Face and facework in ethnic Chinese shopping-intensive package tours: Dynamics and outcomes

Research paper thumbnail of Coping with emotional labor in high stress hospitality work environments

Journal of Hospitality Marketing & Management

Research paper thumbnail of Cultural connectedness and visitor segmentation in diaspora Chinese tourism

Research paper thumbnail of The Schoolie experience: social identity and disconfirmation

International Journal of Event and Festival Management

Purpose The purpose of this paper is to describe experiences of high school graduates attending a... more Purpose The purpose of this paper is to describe experiences of high school graduates attending a significant annual celebratory event (Schoolies) on the Gold Coast, Australia. Design/methodology/approach An interpretive, qualitative paradigm informed by social construction ideologies was adopted. Data were collected via in-depth semi-structured interviews. Findings Key findings relate to attendees’ notion of excitement and perception of social identity, which was found to encompass both a rite of passage and event exclusivity. Attendees’ sense of identity developed from the unique nature of the event as well as the anticipation of excitement and the actual experience. Originality/value This study makes a novel contribution in that it takes an interdisciplinary approach, bringing together the sociological, social psychological, and marketing disciplines in an event management context.

Research paper thumbnail of The impacts of self-efficacy on academic performance: An investigation of domestic and international undergraduate students in hospitality and tourism

Journal of Hospitality, Leisure, Sport & Tourism Education

A B S T R A C T The substantial development of the tourism industry in Asia has resulted in growi... more A B S T R A C T The substantial development of the tourism industry in Asia has resulted in growing international demand for tourism and hospitality higher education in Australia. Using a pre-and-post study design, the results indicate that after a semester of teaching and learning, the improvement in self-efficacy was only evidenced among high performing students. While self-efficacy was significant in predicting the performance of domestic students, this positive relationship was not found among international students. The results of this study bridge the knowledge gap identified in the literature and highlight a need for further understanding international students in English-based tourism and hospitality education.

Research paper thumbnail of Insights into the Academic Motivation of Tourism and Hospitality Students in a Research Methods Course

Journal of Hospitality and Tourism Education, 2012

Research paper thumbnail of Intra-Cultural Variance of Chinese Tourists in Destination Image Project: Case of Queensland, Australia

Journal of Hospitality Marketing Management, Oct 17, 2008

This paper investigates the notion of "intra-cultural variance" among Chinese tourists/leisure ma... more This paper investigates the notion of "intra-cultural variance" among Chinese tourists/leisure markets. The concept of "intra-cultural variance" in tourism and leisure studies has been under-researched to date, often being located under the umbrella of "cross-cultural" research

Research paper thumbnail of How “Face” Matters: Chinese Corporate Tourists in Australia

Http Dx Doi Org 10 1080 10548408 2014 986016, Apr 1, 2015