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Papers by John Agyekum Addae
International journal of entrepreneurship and innovation, Feb 16, 2024
Cogent Business & Management
Advances in finance, accounting, and economics book series, Jan 6, 2023
Behavioral sciences (Basel, Switzerland), Jan 6, 2018
Social media and other web 2.0 tools have provided users with the platform to interact with and a... more Social media and other web 2.0 tools have provided users with the platform to interact with and also disclose personal information to not only their friends and acquaintances but also relative strangers with unprecedented ease. This has enhanced the ability of people to share more about themselves, their families, and their friends through a variety of media including text, photo, and video, thus developing and sustaining social and business relationships. The purpose of the paper is to identify the factors that predict self-disclosure on social networking sites from the perspective of privacy and flow. Data was collected from 452 students in three leading universities in Ghana and analyzed with Partial Least Square-Structural Equation Modeling. Results from the study revealed that privacy risk was the most significant predictor. We also found privacy awareness, privacy concerns, and privacy invasion experience to be significant predictors of self-disclosure. Interaction and perceiv...
Handbook of Research on New Challenges and Global Outlooks in Financial Risk Management
Global discourse is geared towards greater accountability and regulatory oversight of banks to pr... more Global discourse is geared towards greater accountability and regulatory oversight of banks to promote sound financial systems and charter value. The authors applied dynamic pool panel analysis to investigate the relationship between risk governance and financial performance among African global banks spanning the years 2015 to 2020. They find significant positive association between financial experts on risk committee and bank profitability. The results further reveal that risk committee activism as a proxy for risk committee effectiveness significantly increase bank profitability. Therefore, stakeholders must prioritize regular risk committee meetings and attach importance to risk committee compositions with finance experts on the majority. Additionally, this study offers policy implications for regulators and bank mangers to clearly define risk committee financial experts and minimum financial experts required to serve on the risk committee.
Key shifts in the nature and characteristics of technology have led to evolutions in social media... more Key shifts in the nature and characteristics of technology have led to evolutions in social media usage. For the first time in history, the internet is being accessed from more mobile devices than desktop computers. This revolution is especially felt among social networking sites, many of whom have presciently developed and released mobile applications of their platforms. Drawing from the Perceived Value Theory, Network Externalities and the Expectation Confirmation Theory of IS Continuance, we tested a model that sought to explain the effect of Network Externalities on Perceived Value and in turn Continuance Intention. Data was collected from 452 students from a university in Ghana and analyzed using the Partial Least Square approach to Structural Equation Modeling. Results from the current study showed that Referent Network Size and Perceived Complementarity had significant effects on both Utilitarian and Hedonic Value as well as Satisfaction. Hedonic Value, Utilitarian Value and ...
Globally, banks are deploying reliant data protection technologies to secure business continuity.... more Globally, banks are deploying reliant data protection technologies to secure business continuity. However, information security attackers leverage on employees seldom predisposition to compromise firms' assets. The study therefore examines attributing factors influencing information security compliance behavior in the Ghanaian banking sector. A survey design approach was adopted to validate the research model. Partial Least Square Structural Equation Modeling (PLS-SEM) were used to analyze 329 valid data. The model results showed that perceived threat, vulnerability, response cost, and efficiency had a significant effect on compliance but interestingly not for Self-Efficacy. Perceived threat severity had the most significant effect on IS compliance behavior. Overall, our model accounted for 60% of the variation in IS compliance
The telecommunications industry continues to experience fierce competition due to the growth in s... more The telecommunications industry continues to experience fierce competition due to the growth in subscribers and the rapid development of new technologies in the sector. With that hindsight, this study explores the dimensionality of factors that affect mobile phone subscribers' intention to switch operators. Survey data was collected from 235 mobile phone network subscribers and analyzed using the Partial Least Square Approach to Structural Equation Modelling (SEM). The SEM model was assessed based on the measurement model and the structural model. Factor Loadings, Cross Loadings, Average Variance Extracted Cronbach's alpha, and Composite reliabilities of the latent variables examined showed that the measurement model exhibited sufficient reliability, discriminant validity and convergent validity. Assessment of the Structural model shows that 77% of the variation in Satisfaction is explained by our model (R2 = 0.77). Furthermore, 18% (R2 = 0.18) of the variation in Intentio...
The Learning Organization
Purpose The purpose of this paper is to explore the relationship between transformational leaders... more Purpose The purpose of this paper is to explore the relationship between transformational leadership, knowledge management capabilities, organizational learning and innovation performance in the context of higher education institutions. Design/methodology/approach Using a survey research design, data was collected from 219 respondents comprising faculty and administrative staff from two public and five private universities in Ghana. The data were analysed by using the partial least squares approach to structural equation modelling with the use of Smart PLS software. Findings The results revealed that transformational leadership significantly predicts knowledge management capabilities and organizational learning and also has a positive effect on innovation performance. Originality/value Although some studies have covered the theoretical and empirical analyses of links between transformational leadership, innovation performance and some knowledge management capabilities, this study ex...
Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering
Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering
International Journal of Bank Marketing
Purpose-The increasing number of banks in the Ghanaian banking industry has brought about intense... more Purpose-The increasing number of banks in the Ghanaian banking industry has brought about intense competition in the industry. The purpose of this paper is, therefore, to examine the factors that influence retail banking customers' loyalty intentions. Design/methodology/approach-In order to validate the proposed research model, the study adopts a survey design. Data were collected from 565 customers of the top performing banks in terms of customer deposits. Data analysis employed the partial least squares structural equation modeling (PLS-SEM) using SmartPLS version 3. Findings-Results from the PLS-SEM analysis indicated that satisfaction, service quality and trust had significant effect on loyalty, with satisfaction having the most significant effect. Interestingly corporate image was found to have a significant effect on both satisfaction and trust but not on loyalty. In all, the proposed model accounted for 63.3 percent of the variation in loyalty. Research limitations/implications-The current study samples customers from only the top performing banks in Ghana. The use of cross-sectional data makes it impossible to study how customers' perceptions change over time. Results from this study could, however, help managers of banks in designing strategies aimed at improving customer loyalty in order to consolidate their market share. Originality/value-This paper adds to existing works that focus on loyalty in the retail banking sector, especially from the context of a developing economy. The study draws attention to the interrelationship among service quality, perceived value, satisfaction, image, trust and loyalty.
Social media and other web 2.0 tools have provided users with the platform to interact with and a... more Social media and other web 2.0 tools have provided users with the platform to interact with and also disclose personal information to not only their friends and acquaintances but also relative strangers with unprecedented ease. This has enhanced the ability of people to share more about themselves, their families, and their friends through a variety of media including text, photo, and video, thus developing and sustaining social and business relationships. The purpose of the paper is to identify the factors that predict self-disclosure on social networking sites from the perspective of privacy and flow. Data was collected from 452 students in three leading universities in Ghana and analyzed with Partial Least Square-Structural Equation Modeling. Results from the study revealed that privacy risk was the most significant predictor. We also found privacy awareness, privacy concerns, and privacy invasion experience to be significant predictors of self-disclosure. Interaction and perceived control were found to have significant effect on self-disclosure. In all, the model accounted for 54.6 percent of the variance in self-disclosure. The implications and limitations of the current study are discussed, and directions for future research proposed.
This paper reviews the literature on the effect of microfinance on women's empowerment. The inclu... more This paper reviews the literature on the effect of microfinance on women's empowerment. The inclusion of women empowerment among other things in the UN's Millennium Development Goals evidently demonstrates the importance of women empowerment in economic development. As a consequence, several empirical studies have been undertaken to ascertain if any relationship exists between developmental tools such as microfinance and empowerment of women. Empirical results suggest that microfinance through micro-credit has positively improved the well-being of women. However, most of the studies considered only an aspect/dimension of women's empowerment and largely at household level. Developmental efforts should focus on multiple dimensions of women empowerment at all levels.
The telecommunications industry continues to experience fierce competition due to the growth in s... more The telecommunications industry continues to experience fierce competition due to the growth in subscribers and the rapid development of new technologies in the sector. With that hindsight, this study explores the dimensionality of factors that affect mobile phone subscribers' intention to switch operators. Survey data was collected from 235 mobile phone network subscribers and analyzed using the Partial Least Square Approach to Structural Equation Modelling (SEM). The SEM model was assessed based on the measurement model and the structural model. Factor Loadings, Cross Loadings, Average Variance Extracted Cronbach's alpha, and Composite reliabilities of the latent variables examined showed that the measurement model exhibited sufficient reliability, discriminant validity and convergent validity. Assessment of the Structural model shows that 77% of the variation in Satisfaction is explained by our model (R2 = 0.77). Furthermore, 18% (R2 = 0.18) of the variation in Intention to Switch was explained by the model. Stone-Geiser Q2 for the endogenous showed that the proposed Structural Equation Model exhibited sufficient predictive relevance. Conclusions were drawn with practical implications of the results also discussed.
International journal of entrepreneurship and innovation, Feb 16, 2024
Cogent Business & Management
Advances in finance, accounting, and economics book series, Jan 6, 2023
Behavioral sciences (Basel, Switzerland), Jan 6, 2018
Social media and other web 2.0 tools have provided users with the platform to interact with and a... more Social media and other web 2.0 tools have provided users with the platform to interact with and also disclose personal information to not only their friends and acquaintances but also relative strangers with unprecedented ease. This has enhanced the ability of people to share more about themselves, their families, and their friends through a variety of media including text, photo, and video, thus developing and sustaining social and business relationships. The purpose of the paper is to identify the factors that predict self-disclosure on social networking sites from the perspective of privacy and flow. Data was collected from 452 students in three leading universities in Ghana and analyzed with Partial Least Square-Structural Equation Modeling. Results from the study revealed that privacy risk was the most significant predictor. We also found privacy awareness, privacy concerns, and privacy invasion experience to be significant predictors of self-disclosure. Interaction and perceiv...
Handbook of Research on New Challenges and Global Outlooks in Financial Risk Management
Global discourse is geared towards greater accountability and regulatory oversight of banks to pr... more Global discourse is geared towards greater accountability and regulatory oversight of banks to promote sound financial systems and charter value. The authors applied dynamic pool panel analysis to investigate the relationship between risk governance and financial performance among African global banks spanning the years 2015 to 2020. They find significant positive association between financial experts on risk committee and bank profitability. The results further reveal that risk committee activism as a proxy for risk committee effectiveness significantly increase bank profitability. Therefore, stakeholders must prioritize regular risk committee meetings and attach importance to risk committee compositions with finance experts on the majority. Additionally, this study offers policy implications for regulators and bank mangers to clearly define risk committee financial experts and minimum financial experts required to serve on the risk committee.
Key shifts in the nature and characteristics of technology have led to evolutions in social media... more Key shifts in the nature and characteristics of technology have led to evolutions in social media usage. For the first time in history, the internet is being accessed from more mobile devices than desktop computers. This revolution is especially felt among social networking sites, many of whom have presciently developed and released mobile applications of their platforms. Drawing from the Perceived Value Theory, Network Externalities and the Expectation Confirmation Theory of IS Continuance, we tested a model that sought to explain the effect of Network Externalities on Perceived Value and in turn Continuance Intention. Data was collected from 452 students from a university in Ghana and analyzed using the Partial Least Square approach to Structural Equation Modeling. Results from the current study showed that Referent Network Size and Perceived Complementarity had significant effects on both Utilitarian and Hedonic Value as well as Satisfaction. Hedonic Value, Utilitarian Value and ...
Globally, banks are deploying reliant data protection technologies to secure business continuity.... more Globally, banks are deploying reliant data protection technologies to secure business continuity. However, information security attackers leverage on employees seldom predisposition to compromise firms' assets. The study therefore examines attributing factors influencing information security compliance behavior in the Ghanaian banking sector. A survey design approach was adopted to validate the research model. Partial Least Square Structural Equation Modeling (PLS-SEM) were used to analyze 329 valid data. The model results showed that perceived threat, vulnerability, response cost, and efficiency had a significant effect on compliance but interestingly not for Self-Efficacy. Perceived threat severity had the most significant effect on IS compliance behavior. Overall, our model accounted for 60% of the variation in IS compliance
The telecommunications industry continues to experience fierce competition due to the growth in s... more The telecommunications industry continues to experience fierce competition due to the growth in subscribers and the rapid development of new technologies in the sector. With that hindsight, this study explores the dimensionality of factors that affect mobile phone subscribers' intention to switch operators. Survey data was collected from 235 mobile phone network subscribers and analyzed using the Partial Least Square Approach to Structural Equation Modelling (SEM). The SEM model was assessed based on the measurement model and the structural model. Factor Loadings, Cross Loadings, Average Variance Extracted Cronbach's alpha, and Composite reliabilities of the latent variables examined showed that the measurement model exhibited sufficient reliability, discriminant validity and convergent validity. Assessment of the Structural model shows that 77% of the variation in Satisfaction is explained by our model (R2 = 0.77). Furthermore, 18% (R2 = 0.18) of the variation in Intentio...
The Learning Organization
Purpose The purpose of this paper is to explore the relationship between transformational leaders... more Purpose The purpose of this paper is to explore the relationship between transformational leadership, knowledge management capabilities, organizational learning and innovation performance in the context of higher education institutions. Design/methodology/approach Using a survey research design, data was collected from 219 respondents comprising faculty and administrative staff from two public and five private universities in Ghana. The data were analysed by using the partial least squares approach to structural equation modelling with the use of Smart PLS software. Findings The results revealed that transformational leadership significantly predicts knowledge management capabilities and organizational learning and also has a positive effect on innovation performance. Originality/value Although some studies have covered the theoretical and empirical analyses of links between transformational leadership, innovation performance and some knowledge management capabilities, this study ex...
Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering
Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering
International Journal of Bank Marketing
Purpose-The increasing number of banks in the Ghanaian banking industry has brought about intense... more Purpose-The increasing number of banks in the Ghanaian banking industry has brought about intense competition in the industry. The purpose of this paper is, therefore, to examine the factors that influence retail banking customers' loyalty intentions. Design/methodology/approach-In order to validate the proposed research model, the study adopts a survey design. Data were collected from 565 customers of the top performing banks in terms of customer deposits. Data analysis employed the partial least squares structural equation modeling (PLS-SEM) using SmartPLS version 3. Findings-Results from the PLS-SEM analysis indicated that satisfaction, service quality and trust had significant effect on loyalty, with satisfaction having the most significant effect. Interestingly corporate image was found to have a significant effect on both satisfaction and trust but not on loyalty. In all, the proposed model accounted for 63.3 percent of the variation in loyalty. Research limitations/implications-The current study samples customers from only the top performing banks in Ghana. The use of cross-sectional data makes it impossible to study how customers' perceptions change over time. Results from this study could, however, help managers of banks in designing strategies aimed at improving customer loyalty in order to consolidate their market share. Originality/value-This paper adds to existing works that focus on loyalty in the retail banking sector, especially from the context of a developing economy. The study draws attention to the interrelationship among service quality, perceived value, satisfaction, image, trust and loyalty.
Social media and other web 2.0 tools have provided users with the platform to interact with and a... more Social media and other web 2.0 tools have provided users with the platform to interact with and also disclose personal information to not only their friends and acquaintances but also relative strangers with unprecedented ease. This has enhanced the ability of people to share more about themselves, their families, and their friends through a variety of media including text, photo, and video, thus developing and sustaining social and business relationships. The purpose of the paper is to identify the factors that predict self-disclosure on social networking sites from the perspective of privacy and flow. Data was collected from 452 students in three leading universities in Ghana and analyzed with Partial Least Square-Structural Equation Modeling. Results from the study revealed that privacy risk was the most significant predictor. We also found privacy awareness, privacy concerns, and privacy invasion experience to be significant predictors of self-disclosure. Interaction and perceived control were found to have significant effect on self-disclosure. In all, the model accounted for 54.6 percent of the variance in self-disclosure. The implications and limitations of the current study are discussed, and directions for future research proposed.
This paper reviews the literature on the effect of microfinance on women's empowerment. The inclu... more This paper reviews the literature on the effect of microfinance on women's empowerment. The inclusion of women empowerment among other things in the UN's Millennium Development Goals evidently demonstrates the importance of women empowerment in economic development. As a consequence, several empirical studies have been undertaken to ascertain if any relationship exists between developmental tools such as microfinance and empowerment of women. Empirical results suggest that microfinance through micro-credit has positively improved the well-being of women. However, most of the studies considered only an aspect/dimension of women's empowerment and largely at household level. Developmental efforts should focus on multiple dimensions of women empowerment at all levels.
The telecommunications industry continues to experience fierce competition due to the growth in s... more The telecommunications industry continues to experience fierce competition due to the growth in subscribers and the rapid development of new technologies in the sector. With that hindsight, this study explores the dimensionality of factors that affect mobile phone subscribers' intention to switch operators. Survey data was collected from 235 mobile phone network subscribers and analyzed using the Partial Least Square Approach to Structural Equation Modelling (SEM). The SEM model was assessed based on the measurement model and the structural model. Factor Loadings, Cross Loadings, Average Variance Extracted Cronbach's alpha, and Composite reliabilities of the latent variables examined showed that the measurement model exhibited sufficient reliability, discriminant validity and convergent validity. Assessment of the Structural model shows that 77% of the variation in Satisfaction is explained by our model (R2 = 0.77). Furthermore, 18% (R2 = 0.18) of the variation in Intention to Switch was explained by the model. Stone-Geiser Q2 for the endogenous showed that the proposed Structural Equation Model exhibited sufficient predictive relevance. Conclusions were drawn with practical implications of the results also discussed.